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Identity Intelligence Analyst, Mid-Level
00100 LEIDOS, INC., Bergen
Looking for an opportunity to make an impact? The Leidos National Security Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers’ mission to defend against evolving threats around the world. Our team’s focus is to ensure our customers have the right tools, technologies, and tactics to keep pace with an ever-evolving security landscape and succeed in their pursuit to protect people and critical assets. Your greatest work is ahead! The National Security Sector at Leidos is hiring for a Mid-Level Identity Intelligence Analyst. This is an excellent opportunity to use your experience to assist the USSOCOM Identity Intelligence Operations (i2O) Branch within the J2 Directorate of Intelligence. The USSOCOM J2 has major responsibilities in the areas of threat identification, Sensitive Site Exploitation (SSE), Weapons Technical Intelligence, Force Protection, SOF Vetting of “GREEN FORCE” Personnel, Identity Protection, and Blue Force Biometrics. This opportunity is contingent upon contract award. What you’ll be doing: This position entails Processing, Exploitation and Dissemination (PED) of biometrics, forensics, and Document and Media Exploitation (DOMEX) information for special operations force (SOF) commanders and national decision-makers.  Provide subject matter expertise (SME) for Identity Operations Manager (IOM) support to SOF and mission critical interagency partners in response to the USSOCOM Commander’s Priorities. Support and assist the Government with synchronizing and achieving consensus across multiple US government and partner nation organizations for biometric, forensic, and DOMEX collections. Recommend and or draft plans, initiate/track Requests for Forces (RFF), update CONOPs/ orders, policy, partner nation MOA/MOUs and coordinate other documentation to facilitate SOF equities and set the operational stage to obtain necessary global access and authorities to support mission requirements. What does Leidos need from me? Must possess an active Top Secret/SCI (TS/SCI) security clearance. Bachelor's degree in any field with three years of experience in Identity Intelligence, Biometrics, and/or DOMEX, OR associate degree in any field with five years of required specialized experience, or seven years of required specialized experience. Two years of experience serving in a SOF operational or tactical unit. Active US Passport valid for at least six months after hiring date. Favorable if you have: Two years of experience serving as an action officer in a senior level command (interagency HQ, Joint Staff, or COCOM / equivalent 4-Star level command). One year of experience writing plans, policy, CONOPS, orders, or MOA/MOUs at a senior level command (interagency HQ, Joint Staff, or COCOM / equivalent 4-Star level command). Original Posting Date: 2024-03-12 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $68,900.00 - $124,550.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SHAPE-0007 Operational Acceptance Analyst (NS) - WED 17 Apr
EMW, Bergen
Deadline Date: Wednesday 17 April 2024Requirement: Operational Acceptance Analyst - ACO Operational Digital Workplace (ODW) Projects – Junior levelLocation: Mons, BE Full Time On-Site: YesTime On-Site: 100%Total Scope of the request (hours): 1140Required Start Date: 27 May 2024End Contract Date: 31 December 2024 (with possibility to extend on annual basis until Dec 2028)Required Security Clearance: NATO SECRETNote: For all Level-of-Effort and Completion-Type requests processed outside of the IWC Value Stream, and for which the contractor will not be reimbursed directly by NCIA for travel expenses, additional travel funding shall be allocated on a Not-to-exceed basis when the yearly Option is exercised.1. BACKGROUND The ACO (Allied Command Operations) J6 Cyberspace Division has assigned the role of Senior Requirements Owner (SRO) for all CIS Capabilities, Projects and services that are delivered to ACO, in support of SACEUR missions. Key roles of the SRO, in relation with this job, are: Monitor the Software projects and services implementation milestones and report to the management about the progress of ACO critical CIS projects Monitor and report the operational risk related to CIS projects changes (scope, timeline, costs) Manage the Operational Acceptance of the delivered projects, manage transition to service and the “in service” stage. ACO established a Strategic Warfighting HQ to enable its role for delivering Multi-domain Operations. Operational Digital Workplace will play a crucial role for the SWHQ and will be enabled by the delivery of the right software projects and services supporting the operational users to conduct following functions: Analyze and advise Manage systems Command and Control Assess Validate Project / services that enable acceptance, requires confirmation of receipt of the completed project/service provision verifying the operational usability, suitability and sustainability (from an O&M affordability point of view) of the project based on agreed operational acceptance criteria. ACO verification of acceptance criteria is conducted via User and Operational acceptance. Projects milestones monitoring, operational risk management are intrinsically linked with Operational Acceptance and transition to service; The scope of the projects for which ACOS J6Cy is assigned SRO covers the user facing services from the C3 taxonomy, dedicated to the ODW: Core communications services (Voice VTC), Core enterprise services (IKM, Office suites), CIS Security and Cyber defense (Situational Awareness), Service Management and Control and Software applications (Operational C2, INTEL, or Business Functional services - LOG, MED). The ability of staff to perform the full scope of acceptance activities is constrained by the backgrounds and skills of available personnel. Therefore, the ACO J6Cy SM/SDMO) requires access to contractual support that provides Subject Matter Expertise in areas that include: risk management, project management (project monitoring and controlling; project closure), acceptance testing for Software projects, transition to service (business analysis and business change),2. PLACE OF PERFORMANCEThe work will be primarily undertaken at SHAPE HQ, Belgium, Cyber Directorate, J6 Cyberspace Division, Service Management Branch, Service Delivery Management Office. Some analysis and verification efforts may be undertaken in The Hague, Netherlands.When Services are being deployed to sites other than SHAPE HQ, the contractor may be deployed to those sites to conduct reviews and site activities related to this SOW.Additional travel funding will be provided to cover travel costs.3. PERIOD OF PERFORMANCE27th of May 2024 – 31 December 2024, with the possibility to extend annually, based on performance results.4. CONTRACTOR SUPERVISION The contractor shall report to and receive technical guidance for all technical content of the SOW, including the specific and daily tasking, management of deliverables and technical contractual oversight, from the sponsor. The sponsor is the Service Delivery Management Office Head, from ACO J6 Cyberspace Division, Service Management Branch, The sponsor will notify the Contracting Officer or his/her designated representative of any need to amend, extend, or cancel this SOW/RFP for evolving requirements, new tasking, and/or technical non- performance. The sponsor shall:− Remain the main POC for all technical aspects of the SOW.− Review (and approve) all contractor tasking and deliverables for completeness and accuracy.− Have daily interaction with contractor personnel and assess the quality, quantity, and timeliness of their work. The sponsor written approval of work reported and deliverables submitted is mandatory for contractor invoices to be successfully processed.5. SCOPE OF WORK This Statement of Work (SoW) identifies the acceptance assessment services to be provided by the contractor supporting Allied Command Operations (ACO) with the software projects and services monitoring and reporting, User Acceptance (UA) and Operational Acceptance (OA) of new or modified systems and projects, services delivered by the NATO Communications and Information Agency (NCIA). The goal of project monitoring, operational risk management and acceptance assessment is to ensure that the projects / services are delivered timely, meet the user and customer’s operational requirements, operational acceptance criteria, and that the transition to service is performed in a planned and managed manner. CIS services are End-to-End (E2E) services consisting of systems delivered by NCIA projects and contractors, bundled with various NCIA service management and service operations processes that interact with operational processes.6. TASKS, DUTIESSoftware projects and services analysis, monitoring and reporting includes the support project management milestones tracking, operational requirements traceability, scope, time, cost change analysis and impact. This will be done for prioritized projects, ACO CIS critical projects and comprises following tasks:a. Collect inputs from a variety of sources and prepare and coordinate deliverables.b. Conduct analysis and communicate findings to project team and decision makers.c. Interface with the NCIA PM and ACO SRO, Cy Service Operational Requirements managers.d. Work within a multi-stakeholder, technical, and matrixed organizational environment.e. Identify each critical dependency.f. Identify the commitments to address each critical dependency and document the commitments made by those responsible for providing the work product (NCIA PM) and those receiving the work product (ACO SRO).g. Prepare and maintain a Dependency Structure Matrix identifying project interdependency, interdependencies with other programmes, and critical commitments.h. Track critical dependencies and commitments and recommend corrective actions, as appropriate.i. Contribute to the establishment of a continuing capability to monitor and control the critical projects.j. Monitor and create situational awareness for the projectsk. Contribute for quarterly progress reviews of each portfolio of projects and develop reports and dashboards.Operational Risk management is a proactive event-based approach to continuously assess "what might go wrong" within the project and set activities into action to control, minimize or even eliminate the risk. Risks are typically defined with parameters such as the probability and likelihood of failing to achieve a particular operational outcome, the consequences and impacts of failing to achieve that outcome, and thresholds to determine if the status of a risk requires action. Main tasks for operational risk management are:a. Pro-actively identify risks, assess impacts, and recommend responses to decrease the probability of negative events and increase the probability of positive outcomes.b. Identify, characterize, and develop responses to systemic risks within Implementation processes of ACO critical projects.c. Contribute to the development of a project risk management processes assessingstakeholder risk perception and acceptance, and identifying the standards for riskidentification, risk assessment, risk reporting, and risk review.d. Establish and maintain the Risk Register product, for ACO critical projectse. Provide impact assessment of projects issues, risks, and changes.f. Perform periodic project risk assessments.g. Perform periodic project risk reviews.User Acceptance and Operational Acceptance requires project monitoring and operational risk management support. The UA and OA assessment include the following tasks that will be conducted by the Project and acceptance analyst:h. Support project acceptance for the SHAPE CIS projects as assigned.i. Develop Operational acceptance criteria (OAC) based on a thorough analysis of Operational Requirements (functionality, performance and other characteristics) from a stakeholders or usage perspective.j. Establish current baseline for current delivered services (in case of replacement)k. Plan and conduct or witness Service based testing – utility – to confirm if service delivers the required functionality (for each type of service and each type of user)l. Conduct Operational Test and Evaluation (OTE) in conjunction with ACO as required and agreed with them. This will assure the proper functioning of the E2E service.m. Identify project milestones that can affect the OA activitiesn. Identify and manage the risk associated to OACs in order to inform their prioritizationo. Assure that any remaining defects to the technical systems are fixed or have acceptable work-arounds or capture as deficiencies.p. Identify and asses the residual risk associated with the deficiencies resulting after UA, OA or OLTq. Assure that user is ready to use the new service with no or minimal risk (not affecting the mission).r. Performs other tasks duties as may be required.7. QUALIFICATIONS[See Requirements]8. DELIVERABLESAcceptance analyst staff will generate the following deliverables when carrying out activities:a. Dependency structure Matrixb. Project review reportc. Project dashboardd. Operational risk registerProvide support for:a. User Acceptance and Operational Acceptance Reportsb. Test Reports (UA,OA,OLT, OTE)c. Corrective Action, Acceptance deficiencies Reportsd. Requirements Traceability Matrixe. UA and OA Dashboard for the assigned projects9. NON-DISCLOSURE AGREEMENTContractor’s personnel employed under the provisions of this contract shall be required to sign a non-disclosure agreement prior to commencement of works.Requirements7. QUALIFICATIONSEssential:A currently active NATO SECRET security clearanceA Master of Science (MSc) degree at a nationally recognised/certified University in a related discipline (Computer Science or Engineering), with 5 years post-related experience;Recent experience in the CIS project and services analysis, monitoring and reportingRecent experience in Planning and execution of acceptance testing activities;Experience with ITIL v3;Experience in CIS projects within the domain of Core communications and IT infrastructure;Knowledge of NATO responsibilities and organization including ACO and ACT.Knowledge of software/system/service life cycle management and quality management preferably in a Prince 2 & ITIL environment;Working-level knowledge of MS-Office, Project, Visio and SharePoint;Working knowledge in JIRAAbility to communicate effectively, orally and in writing with good briefing skills.Desirable:PMP certificate, PRINCE 2 foundation/practitioner certificate, International Software Testing Qualifications Board (ISTQB) certification at the foundation level;Experience in NATO CIS projects within the domain of Software applications for the Operational Digital Workplace;Prior experience of working in an international environment comprising both military and civilian elements;Knowledge of NATO responsibilities and organization including ACO and ACT.