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Er worden via verschillende kanalen communicaties verspreid (flyers, brochures, video’s, affiches, infographics, social media,…). Jij staat samen met het communicatieteam en de communicatiecoordinator in voor het uitwerken ervan.Je neemt actief deel aan meetings en je zorgt voor een duidelijke briefing naar het team toe en een correcte taakverdeling.Je zorgt voor de validatie van content: je leest teksten na (FR en NL) en past aan waar nodig. Je checkt ook de grafische uitwerking van communicatietools.Je werkt mee aan het budgetbeheer en je volgt alle uitgaven op. Op basis daarvan heb je ook een duidelijke kijk op het resterende budget en de mogelijke extra acties.Je volgt de openbare aanbestedingen op en zorgt voor alle informatie binnen de lastenboeken.En last but not least fungeer je als Woordvoerder: je staat in contact met de pers en je zorgt ervoor dat vragen beantwoord worden. Je bepaalt mee welke interviews er wel en niet gegeven worden en je zorgt voor een heldere en correcte communicatie naar de media toe.In het kader van de strijd tegen de COVID-19 pandemie en het versterken van het algemeen bewustzijn rond het respecteren van de sanitaire maatregelen en van vaccinatie, zijn wij vandaag op zoek naar een Rechterhand voor de Communicatie Manager. Daarnaast neem je ook de taak van Woordvoerder voor je rekening.Je spreekt en schrijft op een zeer professioneel niveau Frans en NederlandsErvaring als Woordvoerder is uiteraard noodzakelijk: je kent de job en weet als geen ander wat het inhoudt. Je kent het medialandschap van België en Brussel en je weet hoe je op een diplomatische manier communicatie naar buiten moet brengenErvaring in Communicatie is uiteraard ook een sterke plus: je weet hoe teksten opgesteld worden en hoe een boodschap best overgebracht kan wordenJe bent stressbestendig en je kan goed om met crisissituaties. Uiteraard ben je daarnaast heel flexibel en beschikbaarJe staat sterk in je schoenen en je durft beslissingen te nemenJe kan autonoom werken, je neemt graag verantwoordelijkheid en initiatiefUiteraard werk je ook heel nauwkeurig en ben je graag bezig met communicatie en tekstenJe bent een teamplayer en je werkt graag samen in een team naar een doel toeJe bent nieuwsgierig en werkt je graag en snel in in een nieuwe materieEen voltijdse tewerkstelling binnen een flexibel uurroosterJe werkt voornamelijk van thuis uit en bent aanwezig in Brussel wanneer het echt nodig isEen job die je zelf vormgeeft, waar je verantwoordelijkheid krijgt en mee je stempel kan drukken op de communicatie rond COVID-19Het gaat hierbij om een tijdelijke opdracht in het kader van COVID-19

GMED Healthcare BV is the European Trading and Distribution Company for all goods of the Hospital Medical Devices (HMD) sector of Johnson & Johnson, handling a network of Distribution Centers and the related in and outgoing material flows. GMED belongs to HMD Global Supply Chain and it is a central entity that owns all goods and handles financial flows related to European distribution for Medical Devices EMEA and affiliate deliveries from Europe to rest of world.The position of the Finance Manager is part of the GMED Finance team and will report to the Senior Finance Manager – GMED.This position provides leadership to the GMED Inventory and Capital Expenditure Team and is responsible for actuals closing activities, BVA analytics, forecasting cycles and FP&A towards our key business partners. The role is at the heart of HMD Supply Chain (SC)& BUF and should provide business continuity while strengthening business partnership with the long term vision to achieve data driven decision making in the area of Inventory, E&O and Capital Expenditure management. The individual will partner across functions within PIC COE, BUF local/regional, DELIVER, SC Plan and Global Services (Prague). The role manages a team of 4 finance professionals.Key Responsibilities:Lead monthly/quarterly financial close and BVA analytics in a timely and accurate manner.Lead and coordinate the Inventory, E&O (Excess & Obsolete) and CAPEX budget planning, Latest thinkings and business reviews with close coordination and partnership across the organization.Strategically identify & supervise business metrics (SLOB levels, Destructions, CAPEX) and advise leadership team on risks and opportunities, as well as recommending actions.Identify and implement finance operational improvements consistent with the SigniFi journey while promoting automation initiatives in the teams (Alteryx, Power-BI, Tableau, etc.).Single point of contact within the GMED CAPEX team on key strategic projects and initiatives (Fixed Asset remediation, inventory/E&O planning standardization, APPIAN Implementations, Magellan), seeking improved operational performance, business insights and efficiencies.Close collaboration and engagement with key partners within HMD BUF, PIC COE, DELIVER and SC Plan teams.Provide people leadership and mentorship to a group of four (4) Lead SFA's and FA's.Champion a compliance mentality and adherence across all processes and projects in accordance with J&J policies and procedures (SOX).Financial Responsibility and Accountability:Responsible for Inventory of ca. $2B and Capex / Fix Assets of ca. $120MQualificationsWho are we looking for!University/Bachelors’ Degree or Equivalent in Finance, Accounting or Economics5 yrs minimum of relevant finance experience in some areas as accounting, budgeting, inventory management, project management or SC Finance. Medical Devices experience is a plus.2-5 years of people management experienceStrong financial and accounting foundations, compliance demeanor, eye for business and curiosityStrong Excel Skills and the ability to make sound recommendations based upon analysis of large data sets is requiredExperience with SAP, TM1 and Analytics/Business Intelligence tools (e.g. Alteryx, Power BI, Tableau etc.)Excellent written and oral communication skillsLanguages: Fluency in English, other languages advantageLeadership Competencies:Strong collaborative, framing & communication skillsPassion for people and talent developmentAbility to influence/impact decisions, collaborate and build trust amongst senior leadership, direct team and finance colleaguesChampions a culture that is diverse, inclusive and aligned to our Values and Leadership Imperatives.Results and performance driven with accuracy and attention to detail needed in financial reportingSelf-motivated, capacity to work with autonomy managing high levels of complexity in a regional and virtual environmentVery good stress control and prioritizationPrimary Location: Belgium, Switzerland and Irelandf you are interested in the position pls submit your CV in English language online.What’s in it for you…?“Caring for the world, one person at a time…”As an employee, we consider you as our most valuable asset. We take your career seriously. As part of a team in an innovative environment, your development is key and our day-to-day responsibility. Through e-university, on job training, various projects, and programs, we ensure your personal growth. Our benefits make sure we care for you and your family now and in the future! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status.Primary LocationBelgium-Brussels-Capital Region-Diegem-Other LocationsSwitzerland, IrelandOrganizationGMED (7548)Job FunctionFinanceRequisition ID2105902079W

Si vous êtes embauché chez Carrefour Belgique, vous deviendrez membre d’une équipe exceptionnelle qui contient environ 10.000 collaborateurs motivés. Chaque jour, que ce soit d’un magasin ou du siège à Evere, nous mettons tout en œuvre pour satisfaire nos clients.Carrefour Belgique est une société innovante et un des leaders dans le retail. En Belgique, nous disposons de 800 magasins répartis sur des concepts différents : Hypermarchés Carrefour, Carrefour Market, Carrefour Express et drive.be.De wereld van de grote distributie verandert. Binnen de Commerciële Administratie (AdCo) van Carrefour België ondersteunen we de verkoop- (winkels, e-commerce) en de aankoop beroepen door een efficiënt beheer van stamgegevens, promoties en schappenplannen te verzekeren. We ondersteunen onze interne klanten dagelijks bij de ontwikkeling van hun business. Digitale transformatie, vereenvoudiging, verbetering van processen en organisatie vormen de kern van de uitdagingen van ons team. Om ons te helpen bij het realiseren van deze belangrijke taken zijn wij op zoek naar een Client & Change Manager AdCo.Functieomschrijving :Als Client & Change Manager AdCo:Je ontwikkelt een goede kennis van interne klanten en de werking van bedrijfsprocessen gerelateerd aan masterdataJe identificeert behoeften en kansen en neemt deel aan het identificeren van haalbare oplossingenJe formuleert overtuigende business casesJe genereert draagvlak binnen teams en besluitvormende organenJe faciliteert organisatorische en procesveranderingenJe meet regelmatig de tevredenheid van interne klantenJe vergelijkt de werking en prestaties van onze diensten met de andere landen van de Carrefour-groepJe neemt actief deel aan de uitvoering van sleutelprojectenProfiel:houder van een masterdiploma, je hebt ervaring in een gelijkaardige functie of als business analist.Je hebt ervaring met het ontwerpen en animeren van workshops en andere participatieve denkprocessen (Lean principes, BPMN)Je combineert sterke analytische en communicatieve vaardighedenJe bent autonoom, klantgericht en resultaatgerichtJe weet hoe je processen in zicht op optimale productiviteit moet aftoetsenJe hebt een actieve kennis van het Frans en het Nederlands en hebt een goede basis in het EngelsAanbod:Een contract van onbepaalde duur bij één van de grootste werkgevers van België en één van de grootste retailers van europaDe mogelijkheid om 2 dagen per week te téléwerken buiten de covid périodeEen bedrijfswagen met onbeperk tankkaart in België of een heel flexibele mobiliteitsplanEen laptopEen smartphone met abonnementEnorm veel toffe collega's...Cliquez-ici pour avoir plus d’information sur notre façon de travailler chez Carrefour Belgique.La diversité, l’égalité des sexes et l’inclusion sont, chez Carrefour Belgique, des valeurs centrales. Nous avons comme objectif d’attirer de nouveaux collaborateurs et de retenir nos collaborateurs actuels sans distinction d’âge, de formation et d’expérience professionnelle. Nous sommes convaincus que cela renforcera nos résultats, notre force d’innovation et la satisfaction client.

Orange is the next generation operator in the Belgian Telecom market. We are continuously investing in our IT department and maybe your talent is the one we are currently looking for! Sounds good? Then you might be glad to know that we are looking for a passionate IT Service Assurance Manager , to join our IT Department. Your mission Ensure the IT operational efficiency and quality of service by having an active role on IT operations (hot & cold loop follow up, performances monitoring, processes, tools, governance) Lead Quality & Performance initiatives of key Products, Services and Processes to improve efficiency and quality of service, and to enable value for Customer’s experience while keeping costs under control. Define, implement and manage SLAs for assigned services and ensure services that meet the business needs to agreed levels. Mentor and coach the services team and handle customer service interactions, reports, and repairs. The ITSA-manager ensures excellent customer service and maintains strong relationships with customers and third-party vendors. The ITSA-Manager defines the Service Assurance Roadmap. As IT Service Assurance Manager, you: Support IT Service Assurance director in his mission to reach the operational excellence by having an active role on different processes (incident, change, problem), on governance (processes, SLA, organization), on tools & monitoring and on communication Act in collaboration with IT Service Assurance director as a relay between IT operational organization and main Orange Stakeholders (Exco, Sales & MKT business, Customer Service). Act as main interface in IT department with Orange Service Management Center (leading incidents and change) and Customer Service Are responsible to lead a (virtual) team of Service Assurance experts hosted in Orange and at suppliers of Managed Services. Define fit for purpose end-to-end Service Assurance framework aligned with best practices to help the organization improving Customer experience, Simplification, Digitalization and prepare the organization for moving towards an IT Silent Operations strategy and structure. Lead enhancements to Preventive Maintenance by organizing continuous improvements in Service observability, monitoring, preventive ticketing, daily checks, and housekeeping to prevent incidents. Enforce that Service Assurance activities are duly applied in delivery governance in order that new projects meet the requirements of operational readiness (OMM, Service Guides), integrity and compliance with operational policies. Own Problem Management Process across divisional teams, leads governance meeting involving Technical Service Managers, organizes tickets quality reviews, controls that problems MTTR (Mean Time to Resolve) meets SLA. Lead Performance Reporting for in live E2E Services across partners in collaboration with Technical Service Managers. Lead Quality “Audits” to ensure that Partners are correctly applying contracts, practices, operational standards, and reporting. Coach and train Technical Service Managers and Project Leaders to ensure awareness, buy in and implementation of Service Assurance models, policies, and documentation. Manage improvement plans and coordinate task forces across different domains to improve the operational quality delivered to the Business. Specific expertise required: Broad Technical knowledge in several disciplines. Strong knowledge of the functioning of an IT operations service: ITIL processes , IT infrastructure & applications landscape Knowledge in Telco environment - very good knowledge of the existing and emerging telecom ecosystem Nice to have: knowledge on operations observability & automation Managing IT teams Preferably Multi-Cloud experiences Your profile You have a University Degree or equivalent by experience with at least 5 years professional experience in a similar position. Leadership experience with helicopter view recommended to manage transversal projects Communication and listening skills Ability to quickly develop relationships with multiple stakeholders Coaching skills Persuasiveness and presentation skills Quality driven, customer and service oriented Analytical and figures-oriented mindset, as well as strong planning skills Fluent in English – any good knowledge of French or Dutch is a plus. What are we offering: A dynamic working environment where you have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, a company car, performance bonus, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, and medical insurance. Inspired? Then we would like to hear from you! If there’s a match in the making, we’ll invite you for a first interview.

Make your mark for patients We are looking for a  Global Advanced Analytics Transformation Project Manager  who is curious and innovative, to join our  Global Advanced Analytics  team, based in our  headquarters  in  Brussels ,  Belgium  or in our office in  Atlanta ,  United States . About the role The Analytics Transformation Project Manager will lead the best practice of project management in Global Advanced Analytics (AA) team and support Analytics Transformation Lead in various projects delivery and coordination to enable our analytics and insights operations. The ideal candidate will play a critical role in building up and maintaining the system of project portfolios tracking and knowledge management, meanwhile being a subject matter expert of enabling the best practices of project management for the team. Who you’ll work with This individual will collaborate closely with multiple advanced analytics projects and Global Analytics leadership team to ensure the visibility of projects portfolio status, resources allocation, risk identification. He or she will also work closely with Insights Excellence team and other insights team to support the connectivity between analytics projects portfolio and other insights project portfolio. What you’ll do Develop, and maintain the projects portfolio management system/tool/trackers for Global AA team, to provide clear overview and visibility of progress for each project in a frequent basis. Liaise with other Program Management subject matter experts in Program and Project management in UCB, to ensure adoption of best practice. Support centralized knowledge management, with a focus on the AA components, consistent with Integrated Insights and Analytics knowledge management strategies and plans e.g., business cases, outputs centralization. Identify the risks and new opportunities of project management in Global AA team in order to continuously improve project management processes for the delivery excellence. Work closely with Insights Excellence team to provide inputs and information to the integrated insights and analytics project management approach. Create the best practice of Project Management, including methods templates, materials guidance, and provide guidance/training to relevant audience; Identify the opportunity and ensure the up to date of the guidance, to ensure the optimized efficiency and productivity for delivery excellence. Support communication and change management initiatives, e.g. SharePoint, newsletter creation, event PM. Interested? For this role we’re looking for the following education, experience and skills Minimum 4 years of experience in project/program management. Project Management Certificate is an asset. Change management experience would be beneficial. Strong attention to detail and excellent execution skills is a must. You will possess excellent organizational skills and a structured way of working. Able to communicate and collaborate effectively across multiple languages and cultures with proven experience of influencing various stakeholders (with English as the common language) You value the team culture of being self-motivated, curious, propensity for action, and value-centric mindset. Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! 

Pour renforcer notre département Technical Services, nous recherchons un Sales Manager.Votre fonctionEn tant que Sales Manager, vous êtes chargé de renforcer la part de marché de l'organisation dans le secteur de la maintenance à Bruxelles et en Wallonie.Votre objectif principal est de réaliser la future croissance du Business Unit.Certaines de vos tâches seront les suivantes :Participation avec le Management Team afin de déterminer, évaluer et ajuster la stratégie de l'organisation et développer des plans de vente stratégiques.Vous participez activement à la prospection de nouveaux clients stratégiques et entretenez les relations avec les clients existants afin de stimuler le développement des activités commerciales et d'atteindre les objectifs fixés.Vous suivez de près les évolutions du secteur et réagissez de manière proactive aux nouvelles tendances.Vous coordonnez le service de calcul et, avec lui, vous êtes responsable de l'analyse des risques, de la budgétisation et du suivi administratif.Dans cette fonction, vous rapportez directement au Managing Director du Business Unit.Votre profilVous connaissez bien le monde de la maintenance et vous pouvez vous référer à plusieurs années d'expérience dans un poste similaire.Vous êtes en possession d'un master dans une orientation technique.Vous êtes un people manager, passionné par la technologie.Vous avez une personnalité orientée vers le client et affirmée, avec de solides compétences commerciales et sociales.Vous êtes un penseur et un organisateur orienté vers les résultats.Vous êtes flexible et résistant au stress.Vous maitrisez parfaitement le Français, la connaissance d'autres langues nationales est un plus.Notre offreUn package salariale intéressant en fonction de vos responsabilités.De l'espace pour vos idées dans une ambiance de travail agréable.Une carrière fascinante et stimulante dans un environnement innovateur.Soutien continu par le coaching et la formation.

We open up a world of digital opportunities so people live better and work smarter.Job ContentContextEBU is undergoing a major business transformation with the SPEED transformation program. One of the key priorities is to increase operational efficiency by further simplifying, digitalising and automating our B2B activities. We have set an ambitious B2B operational efficiency target with >€80M OPEX savings across EBU and CUO.This function will be mainly responsible to finalise the design of the integrated cost plan to realise those savings; to drive and steer the successful implementation of the cross-functional efficiency initiatives; define the corresponding workforce trajectory (skills and dimensioning) and continuously measure & track E2E operational excellence for B2BThe function resides within the Strategy, Transformation and Excellence division of EBU responsible to drive, steer and transform our B2B business. The mission of this division is to define the B2B strategy, deliver the SPEED transformation, manage directly key transformational levers (e.g. digital, customer experience, data & BI) and ensure operational and commercial excellence.Job contentAs Manager Operational Excellence you will report directly to the Chief Operating Officer of the Enterprise Business Unit.The role will have a very frequent exposure both to the EBU MC and key CUO stakeholders. It is also a very transversal role requiring cooperation at Group level and with many different BU (e.g. ZBB program).The responsibilities of this very transformational and cross-functional role will be to:Set and manage ambitious yet realistic cost ambitions and efficiency KPIFinalise design and frequently update integrated cost plan for B2B to ensure that the 5Y plan efficiency targets are realizedMonitor tightly the detailed design and execution of all major cost initiativesSet the corresponding FTE and skill evolution to realize EBU strategy and transformation (strategic workforce planning)Measure and track continuously the E2E operational excellence for B2B; understand rootcauses and define corrective actionsPropose and implement required operating model impactsIn the context of your role, you will also be responsible for the KI 6.6 within the SP6.A more detailed description of your responsibilities can be found belowCost planBuild, update and monitor the execution of the integrated cost initiatives portfolio to achieve the 5YP ambitionsRealise new cost initiatives and successfully execute priority cost savings initiativesLead specific cost programmes or initiativesOperational Excellence – tracking and actioningInterpret movements in the EBU MC dashboard and manage the B2B risk planSetting up a consistent KPI structure dissecting operational excellence performance from top to bottom (sales & GTM, portfolio, operations & delivery)Deepening "non-excellent" areas, defining root causes and setting up necessary actionsMonitoring profitability of accounts/segments/products, understanding root causes of underperformance and designing actionsBenchmark operational performance against best practices and relevant telcos; derive insights for EBUSkill & resourcing planMaintain a relevant skill map (in collaboration with HR)Update and refine the 5 year plan FTE trajectorySupporting FTE budgetingManaging an integrated cost & FTE/Skill planProfileYou will have a minimum of 10 years of professional experience, with expertise in leading major transversal programmes, including an efficiency component.Your key competencies are:The ability to work transversally and to face challenges constructivelyStrong communicatorStrong analytical skillsStrong programme management skillsFluent in taking decisions and setting up actionsAbility to tightly monitor progress and drive executionOur OfferAt Proximus you have the possibility to shape your own future and the digital future of our customers. We offer you:Our digital workplace, which assure you a better work-life balanceA nice and varied salary package including insurance, a mobility plan of your choice, telecom and other benefits.The opportunity to build your own career and your development thanks to a continuous learning environment and the exhaustive offer of our Proximus Corporate University.

Pour un site de prestige à Bruxelles, nous sommes à la recherche d’un Sector Manager HVAC. Serait-ce vous ?En tant que Sector Manager HVAC vous être responsable de l’organisation et de l’encadrement d’équipes HVAC. Vous êtes responsable technique et économique des activités HVAC du chantier. Vous veillez au respect des exigences contractuelles et faites respecter la politique de sécurité sur les sites dont vous êtes responsable.Vos activités sont entre autres les suivantesvous être le référent technique de votre équipe et de vos clients concernant les travaux, la maintenance curative/préventive et les défaillances sur votre périmètrevous appliquez un management de proximité avec votre équipe. Vous êtes notamment en charge de l’organisation et de la dynamique de vos équipes techniques. Vous fournissez les informations et le support technique nécessairesvous veillez à la planification du travail des techniciens en collaboration avec vos chefs d'équipes, et cela afin d’assurer le suivi des maintenances préventives et curativesvous êtes attentif à l’application des exigences contractuelles (réalisation des plannings, autocontrôles, respect des délais, priorisations, etc.) Vous êtes l’interlocuteur principal du clientvous avez la responsabilité financière de votre secteur et garantissez un suivi budgétairevous êtes attentif au respect des consignes de sécurité et vous veillez à informer vos collaborateurs à ce sujet. Vous participiez aux contrôles des lieux de travail et vous veillez au respect des règles en la matière. Vous vérifiez l’état de l’outillage et veillez au contrôle périodique par un SECT des appareils légalement soumis au contrôleVos aptitudes et compétencesvous êtes ingénieur avec 5 ans d’expérience pertinente dans le domaine technique ou technicien avec 10 ans d’expérience en gestion d’équipe dans le domaine de la maintenance d'installations techniquesvous avez de l’expérience en gestion de projets et/ou d’équipe, avec un volet financiervous avez des connaissances en gestion énergétique, en électricité HT/BT et en maintenance HVACvous avez une expérience probante dans l’utilisation et l’implémentation d’un système de GMAOvous êtes attentif à la sécurité, à la qualité, au client et à votre équipe. Vous avez un esprit tourné vers l’amélioration continuevous avez un esprit de collaboration et une capacité à résoudre les difficultés qui se présententvous communiquez de façon claire et structurée. Vous faites preuve de réactivité, de proactivité et êtes résistant au stressvous êtes prêt à vous intégrer dans un système de garde/séquenceÊtes-vous prêt à participer au défi de la transition énergétique ?Alors rejoignez dès à présent nos équipes d'experts, au sein desquelles vous pourrez exercer de nombreuses responsabilités et vos connaissances techniques mises en pratiques. Et ce, dans un environnement de travail passionnant et innovant !Vous aurez également l’occasion de découvrir les technologies de demain qui nous rapprochent toujours plus d’un monde zéro carbone.Mais ce n’est pas tout, rejoindre ENGIE Solutions, c'est aussi :un salaire compétitif, conforme à votre formation et expériencedes avantages extra-légaux comme des chèques-repas, un abonnement social, des assurances groupe & hospitalisationde belles opportunités de formation et de développement…Nous avons hâte de vous rencontrer !Votre contact RH : Sébastien Henri de Frahan - +32 2 519 31 73Lieu du travail : Bruxelles

ContextDe missie van Informatie Vlaanderen is om alle digitale informatie te organiseren en bruikbaar te maken om samen de dienstverlening van de overheid voortdurend te verbeteren.Informatie Vlaanderen maakt een digitale overheid vanzelfsprekend. Onze informatie-oplossingen helpen om de dienstverlening van overheden in Vlaanderen eenvoudiger, gebruiksvriendelijker en toegankelijker te maken. Op zo’n manier dat burgers en bedrijven en verenigingen hun zaken met de overheid het liefst digitaal willen regelen.Eveneens zorgen wij ervoor dat de overheid een meer datagedreven beleid kan voeren.Een slagkrachtige, efficiënte overheid van de toekomst, daar werken we samen aan.Ons DNA is doen. Ervaring uit de praktijk en expertise in data maken dat we steeds de beste oplossing realiseren voor onze klanten. We bieden een optimale werkomgeving voor onze medewerkers die dezelfde passie delen voor oplossingen met een duidelijke maatschappelijke meerwaarde.Informatie Vlaanderen bestaat uit vijf afdelingen: afdeling gegevens- en dienstenintegratie, afdeling informatiekanalen, afdeling ITSS, afdeling ondersteunende diensten en de staf van de administrateur-generaal.Binnen de afdeling Gegevens- en Dienstenintegratie in het programma Authentieke Gegevensbronnen wensen we het Service Delivery Team te versterken met een tweede Service Delivery Manager.Het programma Authentieke Gegevensbronnen werkt mee aan de bredere doelstellingen van Informatie Vlaanderen door:in te zetten op een stelsel van basisregisters en authentieke gegevensbronnen (zoals de Basiskaart Vlaanderen of het Gebouwen- en Adressenregister)terugvindbaarheid van data te verbeteren via het doorvoeren van standaardisatie van metadata en het beheer van metadatacentersde weg te plaveien inzake semantische standaardisatie en innovatieve technologieënJe komt terecht in het team dat de ondersteuning en coördinatie van het programma verzorgt, meer bepaald binnen het aspect ‘service delivery management’.DoelAls Service Delivery Manager sta je in voor het verder inrichten en aanbieden van klantgerichte dienstverlening.Dit doe je in nauwe samenwerking met het service delivery team:het service level van de bestaande dienstverlening waar nodig mee in lijn brengen met het standaard service level van Informatie Vlaanderenhet portfolio-, incident-, availability- en security-management van de producten in het programma coördineren en ondersteunen (het ‘service design’ mee gestalte geven)Hiervoor werk je enerzijds op projectmatige basis samen met de product owners, analisten en architecten van het programma en neem je anderzijds een aantal recurrente zaken op.Jouw indicatief takenpakket bestaat uit:het uitvoeren van concrete verbeteringsprojecten, zoals het installeren van incidentwerking bij een productieteam, uitwerken van een end-to-end automatisatie van beschikbaarheidsmonitoring, …de ondersteuning/ontzorging van je collega’s binnen het programma m.b.t. service-gerelateerde zaken, zoals het verzorgen van rapportering en communicatie in het incident-domein, het inhoudelijk adviseren mbt. het prioriteren van incidenten, het helpen actualiseren van het portfolio in het programma, ……Bij dit alles neem je zowel analytische als operationele en project management taken op.Je staat er uiteraard niet alleen voor – deze zaken gebeuren in samenwerking met het service delivery team en programma bureau.Hierbij is er ook voldoende ruimte voor eigen inbreng en wordt er ook een zekere mate van autonomie en initiatief verwacht.Wie zoeken we?CriteriaErvaringJe hebt ervaring inzake het operationeel inrichten en monitoren van de Service delivery processen (ITIL)DiplomaJe beschikt minimaal over een bachelor diploma bij voorkeur in een ICT-gerelateerde richting of je hebt gelijkaardige competenties door ervaring.Een aanvullende basis management opleiding of een opleiding in een projectmethodologie zijn een grote plus.Een overzicht van de vaktechnische - en persoonsgebonden competenties kan gevonden worden in de vacaturebijlage.Wat bieden we?Vlaanderen connect biedt een contract van onbepaalde duur en een competitief salarispakket met:een mobiliteitsbudgetmaaltijdcheques van 7 euro/dag (eigen bijdrage 1,09 euro/dag)een hospitalisatieverzekering (je kan gezinsleden aansluiten)een groepsverzekeringmogelijkheid tot kinderopvang tijdens alle schoolvakanties aan een voordelig tarief.Bij Vlaanderen connect is een gezonde balans tussen werk en privé belangrijk: een werkweek van 38 uur, 28 dagen verlof en extra wettelijke feestdagen (11/07, 02/11, 15/11 en 26/12). Verder zijn er flexibele werkuren en je kan thuiswerken.Ten slotte krijg je bij Vlaanderen connect nog verschillende andere voordelen: je werkt bij entiteiten van de Vlaamse overheid of bij lokale besturen voor lange termijn. Zo kan je meewerken aan een digitale en slagkrachtige overheid, voor burgers en ondernemers. Daarnaast kan je doorgroeien en jezelf ontwikkelen door het enorme potentieel aan uitdagende functies via Vlaanderen connect bij de Vlaamse overheid en de lokale besturen.De werkplekVlaanderen Connect.AdresHavenlaan 88 bus 60 1000 BRUSSEL

Je bent het enige aanspreekpunt voor alle klanten over hun Listed trades (Effecten, FX, Geldmarkt trades, ETD, CFD). Je tijd zal worden verdeeld tussen query management, oversight management, rapportage, claims & incidenten en informatie management. Als Client Account Manager op het gebied van...BeschrijvingJe bent het enige aanspreekpunt voor alle klanten over hun Listed trades (Effecten, FX, Geldmarkt trades, ETD, CFD). Je tijd zal worden verdeeld tussen query management, oversight management, rapportage, claims & incidenten en informatie management.Als Client Account Manager op het gebied van Financial Operations binnen de bank, zijn je belangrijkste taken:Het snel herkennen van alle handelsgerelateerde vragen en escalaties, deze analyseren, opvolgen tot de oplossing en belanghebbenden op een accurate, tijdige en klantgerichte manier op de hoogte houden;Het snel herkennen van alle handelsgerelateerde financiële claims, deze onderzoeken en preventieve maatregelen nemen om ze in de toekomst te vermijden;Het toezicht houden op de activiteiten van de Operational Hub, hen uitdagen over uw bevindingen, hen begeleiding bieden, ervoor zorgen dat KPI's groen blijven, en dat trades op tijd worden gematcht en afgewikkeldHet opstellen van key performance indicators over de activiteit, deze delen met de relevante stakeholders en issues aankaarten bij het management.Bereken uw reistijdUitgangspuntTijd van vertrekBerekenUw profielFinanciële achtergrond/ervaring is verplichtEen goede ervaring in Middle of Back Office, idealiter in de financiële dienstverlening (handelsverwerking) is een pluspuntJe spreekt vloeiend Engels, Frans (verplicht), Nederlands (is een plus);Je hebt een sterk gevoel voor prioriteiten en een neus voor organisatie;Je hebt het vermogen om veerkracht te tonen in stressvolle situaties;Je beschikt over goede klantgerichte vaardigheden, je kunt anticiperen op de behoeften van de klant en je streeft altijd naar hoge kwaliteit;Je respecteert te allen tijde de wettelijke, compliance en groepsregels;Je bent een teamspeler in hart en nieren;Je bent flexibel en strikt in alle situaties.AanbodOnze cliënt is actief in de banksector.Solliciteer Heeft u een vraag?

Who are we?FUSE ENGINEERING CONTRACT is part of the FSM group which stands for FUN, SUCCESS & MERITOCRACY. We are an international recruitment consultancy firm specialized in Engineering and Contract profiles. Our contract division is the latest new addition to our FSM family and has been growing strong. This is why we are looking for a salesy teamleader for our BRUSSELS office!So if you have a passion for sales it's time for you to join & lead our team in BRUSSELS!As teamleader/manager of the BRUSSELS office you'll have the following responsibilities;Daily leading and coaching the team in BRUSSELS which will help you develop and train your people management skills.Building up a network of both clients and candidates within BRUSSELS & WALLONIA.Analysing the market and growth potential in order to grow your team and your career.You'll be actively training and recruiting your staff in collaboration with your manager.Who are we looking for?You have 2 years of experience within 360° recruitment.Experience within contracts recruitment in engineering.Your motivation will be the key to your success.You get triggered by amazing incentives and will push both yourself and your consultants to go the extra mile.Your mind is focused on sales and you can handle some competition.What will we offer?A monthly salary with fringe benefits such as a car, fuel card, meal vouchers,... and unlimited commissioning system.A fun and open-minded environment where you can let your creativity go wild, manage your own network and actively build your business.The opportunity to earn the highest commission ever seen.Meritocracy that will give unlimited rewards on your individual growth.Several incentives like our annual Las Vegas Trip, Lunchclubs, Office targets,...Are you the one we are looking for?Send your cv and start convincing us of your skills!

Your challenge:As Marketing Manager (m/v/x) at Lolaliza you will be responsible for all marketing communications and marketing campaigns in order to drive traffic to the stores, to increase brand awareness and strengthen our brand proposition and preference.In this role you will be responsible for the on and off-line content creation (copywriting and design) but also of the coordination of the marketing plan and the integration of all the transversal campaigns (strong alignment with E-commerce and CRM).You will be expected to ensure that everything from design to copywriting is respecting our brand identity and you will have to work strongly on the image of the brand (pictures, visuals, colors, typo,…) in collaboration with the Buying and Design team. You will do this by executing effective and differentiating marketing campaigns and promotions, with usage of classic off-line communication in combination with innovative online/digital marketing possibilities, in line with the brand identity and values and with a strong eye on our target customers in our markets and with a focus on our brand image.As Marketing Manager you lead a Marketing-team of 10 people and you will interact intensively with many colleagues in E-commerce, CRM and Design.Next to this you will also be responsible for:The definition of the marketing communication plan in line with the production lifecycle. The plan will be made in partnership with the CRM department based on the input of the Buying and Commercial department.The coordination of the communication, promotion and campaign calendar and planningYou initiate campaign/action proposals, prepare creative proposals and write campaign briefingsYou manage the on- and off-line content team (design and copywriting). You manage and plan resources and coordinate designers, copywriters and other team membersYou plan, design, produce and execute campaigns, actions and promotions (including media usage) in collaboration with the CRM departmentYou oversee production and delivery of materials, including coordination of sourcing and logisticsYou support the commercial department (on and off-line) with actions and promotionsYou develop organization, process (workflow) and planning of campaigns and related material and contentYou make sure that the marketing activities are integrated with the CRM and E-commerce plan.You are in charge of the day to day managing agency (creative, media, PR) and lead agency evaluation and selectionYou evaluate campaigns and actions and you initiate relevant researchYou are responsible of the communication concerning budget control & reportingYou maintain branding guidelines (visual, text,..)You are responsible for the supervision of the photoshoots of our different collectionsWho are you?You have experience in a similar role (experience within a retail environment is a plus)You have a good knowledge of digital marketing & social media (web, email, mobile, SAM, SEA, SEO)You are Fluent in Dutch/French and EnglishYou have experience and strong expertise in classical, offline marketing: in-store/POS, ATL (including RTV, prints & OOH), direct marketing campaigns, sales promotion, PR, street marketing & eventsYou are able to think on a strategic level to understand the branding strategy and support its implementationYou have expertise in supplier/agency managementYou have affinity with a fashion environmentYou have an eye for detailYou are a good communicator on all levels, on top of that you have a commercial instinct and good negotiation skillsYou can handle working under pressure, you are flexible and a problem solverWhat we offerA challenging and diverse position within an enthusiastic and dynamic organizationThe opportunity to develop yourself within a Belgian fashion companyAn attractive salary package corresponding to your experience and your skillsStaff discounts on the LolaLiza collectionsA head office located at walking distance from Central Station in Bru

Chez Proximus, nous ouvrons tout un monde de possibilités digitales pour que les gens vivent mieux et travaillent plus efficacement.Description de fonctionContexte:Chez Proximus, nous ouvrons un monde de possibilités digitaux afin que les gens puissent vivre mieux et travailler plus intelligemment.Comme Sales Team Manager vous travaillez au sein du shop afin de garantir la réalisation des objectifs quantitatifs et qualitatifs et afin de conserver des niveaux élevés de satisfaction client tout en tenant compte de l'aspect de rentabilité dans un esprit omnichannel. Vous guidez nos vendeurs dans l'utilisation de toutes les possibilités digitales et offrez ainsi une valeur ajoutée, dans le but de maximiser les résultats de vente. Vous jouez un rôle important dans l’implémentation de notre stratégie et nos valeurs et vous rapportez au district manager.Responsabilités et tâches:Vous maîtrisez les 4 rôles d’un shop manager :ManagerPlanifie et coordonne la gestion journalière du team aussi bien pour le Proximus Shop que pour le « Shop in the Shop » (FNAC et/ou CORA)Traduit les objectifs bonus vers les employés et développe un plan d’action en collaboration avec l’équipeAssure une ANALYSE permanente et préparatoire des résultats du team et de chaque employéImplémente des actions locales concrètes et locales afin d’obtenir les objectifs et analyse le ROIEntrepreneurEst ambassadeur pour la mission et la stratégieEntreprend des initiatives et communique clairement les objectifs de sales transformation de CBUTransformation mentorDonne l’exemple dans le contexte des initiatives de transformationAccélère l’adoption des initiatives de transformation par l’équipe grâce à la méthodologie ADKARCoachCrée une coopération optimale pour atteindre l’objectif communAssure le développement personnel de chaque employé grâce au « parcours du début à la fin » pour l’employé et à la gestion des compétencesVous veillez à la croissance du shop en organisant des actions spécifiquesVous analysez en permanence tous les résultats et évolutions du marchéVous fournissez aux vendeurs un coaching sur le terrain et des conseils afin de s'assurer qu’ils disposent des compétences et de l'approche requises pour obtenir des résultats (qualitatifs et quantitatifs)Vous soutenez les vendeurs lors de la négociation et/ou la clôture de contrats complexes/importants ou dans le traitement de problèmes.Vous stimulez la collaboration optimale avec les autres vendeurs, les Regional Bizz Experts, les New Business Coordinators, les autres canaux et le réseau local afin de réaliser les objectifs nationaux, la stratégie et le mindset omnicanal & digitalVous assurez le day to day management opérationnel de votre shopVous exécutez des tâches ou projets additionnels afin d’optimaliser le fonctionnement du district / du départementVous participez à la vente dans le shopYouTube Video LinkProfilEtes-vous celui que nous recherchons ?Vous avez un baccalauréat avec ± 5 ans d'expérience dans la venteCompétences :Orienté résultat et clientAptitudes à la communicationExpert en techniques de venteExpert en compétences interpersonnelles, people management et sales managementLe sens des responsabilitésCompétences en coachingRésistant au stressAttitude désirée :FlexibleCréatifConstructif / positifThink possibleCoopérationNotre OffreChez Proximus, vous avez la possibilité de définir votre propre future et le futur digital de nos clients.Nous vous offronsUn espace de travail digital, qui vous assure un meilleur équilibre vie privée et vie professionnelle.Un package salarial varié et attrayant comprenant une assurance, un plan de mobilité au choix, des avantages Telecom et bien d’autres encore.La possibilité de prendre en main votre carrière et votre développement personnel grâce à un environnement d’apprentissage continu et une offre exhaustive de notre Proximus Corporate University.

Vous débutez votre aventure professionnelle chez SPIE au sein de notre Division Building Systems basée à Anderlecht (Bruxelles).Vous êtes chargé.e de mener à bien les affaires pour des projets d'installations électriques, moyenne tension, basse tension et sécurité, d'envergure pour nos clients du secteur tertiaire (hôpitaux, immeubles de bureaux, crèches, etc).Vous travaillez sur les projets depuis leur étude préalable jusqu’à la fin des obligations contractuelles, sur les plans techniques, commercial, contractuel et financier, en cherchant à améliorer la situation de SPIE BELGIUM dans ces affaires qui vous sont confiées.Vos responsabilités:Assurer le suivi relationnel des clients acquis en collaboration avec le Business Development Manager.Remonter vers la direction toute information commerciale pouvant intéresser son entité de SPIE Belgium et s’assurer du « retour d’expérience » auprès du Business Development Manager.Être responsable des offres que vous préparez et élaborez auprès des clients en étudiant et chiffrant les appels d’offres.Être responsable du lancement des projets, et plus particulièrement de la préparation et de l’organisation des chantiers en définissant les moyens matériels nécessaires en collaboration avec le site Manager.Constituer, avec le Site Manager, les équipes d’exécutionCoordonner l’équipe d’étude et de réalisation et s’assurer de la bonne communication entre les équipes lors de chacun des phases du projet (préparation de chantier, lancement, réalisation, réception et clôture du chantier). Pour ce faire, vous vous impliquer personnellement dans la vie du chantier par une présence effective.Etablir le plan d’hygiène et de sécurité avec l’aide du Site Manager et du Safety Officer et faire appliquer les normes de sécurité sur vos chantiers.Suivre la gestion des projets dont vous avez la responsabilité et rendre compte régulièrement à votre hiérarchie.Etablir si nécessaire les plans d’assurance qualité spécifique aux projets.Être garant de la satisfaction du client dans le cadre des projets qui vous sont confiés ou des clients que vous suivez.Soutenir tout développement des autres activités de SPIE Belgium, dans le cadre du pilotage commercial de ses clients.Vous serez soutenu.e dans votre développement professionnel par un plan de formations selon votre motivation.Ingénieur Industriel ou bachelor en électricité ou équivalentVous avez une expérience de 5 ans minimum dans la fonctionUn parfaite maîtrise du néerlandais et du français est un atoutVous avez d’excellentes aptitudes informatiques (Word, Excel, Outlook,etc…)Vous êtes une personne passionnée par la technique, enthousiaste et capable de travailler en autonomie et en équipeVous êtes orienté.e résultat et pragmatiqueVous êtes proactif.ive et prenez des initiativesImpliqué.e avec une bonne ouverture d'esprit et une curiosité intellectuelleEthiqueFlexibleIngénieur Industriel ou bachelor en électricité ou équivalentVous avez une expérience de 5 ans minimum dans la fonctionUn parfaite maîtrise du néerlandais et du français est un atoutVous avez d’excellentes aptitudes informatiques (Word, Excel, Outlook,etc…)Vous êtes une personne passionnée par la technique, enthousiaste et capable de travailler en autonomie et en équipeVous êtes orienté.e résultat et pragmatiqueVous êtes proactif.ive et prenez des initiativesImpliqué.e avec une bonne ouverture d'esprit et une curiosité intellectuelleEthiqueFlexible

Are you ready to inspire a team to deliver an outstanding in-store guest experience?Join the LEGO Brand Retail team as an Assistant Store Manager and bring our Brand, Vision, and Values to life in all store operations and guest interactions.Core ResponsibilitiesLeads by example ensuring that excellent customer service is provided by the team at all timesCollaborate with the Store Manager to deliver results, prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximumMaintain merchandising standards to meet and exceed planned sales and Key Performance IndicatorSupports the Store Manager in achieving satisfactory Mystery Shopper results and in implementing follow up action plans when neededCultivate a positive team environment that promotes a safe and fun atmosphereRecruit new members, identify training needs, coach and develop sales associates and supervisors to ensure a productive and collaborative teamPlay your part in our team succeedingThe LEGO Group is a family-owned, international business and collaboration shapes everything we do. As an Assistant Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand’s reputation with each guest interaction. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.Do you have what it takes?Equivalent, previous work experience in a Retail environmentProven experience in a retail environment ideally as assistant store manager or supervisorSpace management and visual merchandising expertiseEffective organizational, verbal and written communication skills, conflict resolution skillsDemonstrated computer proficiencyPhysical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.Experience of working with childrenExperience in recruitment, selection, trainingFinancial awareness : loss prevention and cash management, scheduling and payroll managementJoin the global LEGO familyChildren are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”Build your career brick by brick at the LEGO Group. Please submit your CV in English.#LI-NJ1LocationBelgium, Brussels,Job IDBE171CategoryRetailLanguageEN

ESN is the independent network for public social services in Europe. ESN is a Europe-wide network with 150 member organisations in 36 countries. With members in local public social services across Europe and beyond, we bring together the people who are key to the design and delivery of vital care and support services, to learn from each other, and contribute their experience and expertise to building effective social policy at the European and national level. You can read more about ESN at www.esn-eu.org.Job DescriptionPolicy and strategyCoordinate ESN’s partnership agreement with the European Commission (EC)Manage the work of policy officers in the implementation of EC co-funded programme of activitiesEnsure connections are made between the work of policy, communications and membership officers in the delivery of ESN’s workSupport the CEO in the development of external partnerships and manage their implementationSupport the CEO in the development of additional activities, such as ESN’s annual conference, annual awards, knowledge programme on digitalisation, and manage their implementationCoordinate with the policy and communication teams and the CEO reporting for main partnersResponsible for managing policy areas of work that may include innovation in social services, analysis of social service developments at national level, views of local social services on relevant European policy initiativesFundraisingSupport the fundraising strategy ensuring new opportunities are developed by expanding the coverage of ESN partnerships and new members, ensuring that year-long targets are metPlan, manage and implement ESN’s development strategy strengthening ESN’s existing base and ensuring that a viable strategy is implementedDeveloping and strengthening relationships with ESN members to ensure that we are promoting and engaging with each other’s activitiesWorking with the CEO, policy and membership officers in identifying potential members and partnersSupporting the membership officer and finance manager in keeping track of membership and partner contributions, fundraising and development opportunities keeping up to date records and monthly reportsPerson specificationExperience of strategic planning and development, monitoring and reviewAbility to contribute to the setting of an annual work programme and a budget and monitor implementationAbility to identify risks in programme implementation and good problem-solving skills to ensure timely delivery within budgetExperience of overseeing/managing grant-funded programmesExperience in member outreach, partnership or business developmentExcellent analytical skills to identify and be able to convey knowledge into targeted and timely messages for members and stakeholdersSelf-starter and highly motivated individualInnovative, entrepreneurial approach to strategy, policy, projects, membership and partnership developmentUnderstanding of the functions of a membership organisationStrong interpersonal skills for team work and autonomy in driving forward own workNear-native written and oral competence in English (ESN’s working language) and fluency in at least one other European languageExcellent oral presentation and facilitation skills in meetings large and smallCultural and political sensitivity in relations with national members, governments, and partnersDesirable experience working with customer relations management systems (e.g. Salesforce, HubSpot, CIVI)Technical mind, attention to detail and organised to be able to keep detailed records of development subscriptions and data using a customer relations management systemAbility to develop content and adapt it for marketing or promotional purposesUniversity education in public policy, social policy, social economy, or business developmentDesirable knowledge of European/international affairsDesirable knowledge of social services, social care, social welfareConditionsOpportunity to work as part of a highly skilful international team. Initial salary is competitive starting from 3,900€ (54,300€ p.a.) and commensurate with experience. With salary comes thirteen-month payment as well as holiday payment. Other benefits include a laptop, Internet allowance when working from home, possibility to work remotely, travel reimbursement according to Belgian legislation, lunch vouchers, eco-vouchers and hospitalisation insurance. Holiday allowance is 21 days plus bank holidays and four additional days over Christmas so a minimum of 25 days. Staff also earn an additional day for every two years worked at ESN, up to a maximum of 5 days. We support staff in their professional development. Opportunities for training are regularly discussed with the line manager, and we provide regular performance review with opportunities for further development in line with responsibilities.Recruitment processPlease send your CV and cover letter addressed to Alfonso Lara Montero, Chief Executive Officer.Please send your CV, cover letter and the written task to [email protected] by 18 March. We will review applications on a rolling basis, so if you are interested, please apply early as we may interview before the deadline.Equal Opportunities StatementIt is the policy of the European Social Network to treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or trade union membership status or any other protected characteristic. The European Social Network will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds. The policy applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.Do not forget to mention that you found this job ad on the EURACTIV Jobsite!

Primary Location: BELGIUM-BRUSSEL – BRUXELLES-BRUXELLESOrganization: AXA BelgiumContract Type: RegularSchedule: Full-timeDescriptionWithin the IT Department, the Service Management is responsible for ensuring compliance in terns of management and quality of the applications, services and platforms earnmarked for internal and external clients.In order to strenghten the teams, we are looking for a Release Manager .The Release Manager acts as a governance body for decisions related to high-level IT environments (Staging and Production) in order to ensure their stability, while supporting the roll-out of the proposed changes.As Practice Lead, he/she defines, maintains and simplifies the processes, procedures and rules aimed at deploying these functional IT changes in the best possible conditions. He/She is responsible for ensuring that these processes and procedures are understood by the entire IT organisation.He/She will work in close collaboration with the Feature Managers, the Technical Change Manager, the IT Security Managers, Audit and, finally, the Incident Managers in a spirit of continuous improvement.To this end, he/she organises the Corporate Release Board, a weekly meeting with all of the Feature Managers and/or Product Lead, where decisions are taken on current or future releases and other events that may have an impact on the production cycle.In addition to the ad hoc releases in Agile mode, he/she organises the 4 annual Corporate Releases that he/she coordinates during the production launch weekends.His/Her analytical mind allows them to give the necessary visibility to the Management Board, which is able to formulate recommendations backed up by quality indicators (KPIs).QualificationsKnowledge of ITIL FoundationsHolder of a Master's degree in an IT-related subject or equivalent experienceExcellent command of English, written and spoken, and at least one other language, French and/or DutchExcellent communication and human relations management skillsResistant to stress, ambiguity and uncertaintyDemonstrates discernment, pedagogical patience and rigourAble to work independentlyKnowledge of scripting is welcome in order to aggregate heterogeneous data sourcesAbout AXAAt AXA, we want to be more than the world leader in insurance and asset management.Our purpose is ‘ Act for human progress by protecting what matters’ . As an insurance company, we want to watch over every individual, society and the world while always keeping the future in mind.As an insurer, AXA Belgium is also a key player in the field of prevention. Protection is in our DNA , as evidenced every day by the extensive investments in research and risk awareness.In Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from payer to partner for our 3 million clients.Our employees are our greatest asset. Therefore, a pleasant and modern working atmosphere is crucial to us. Together we seek to foster a diverse and inclusive culture where thoughts and ideas are valued, respected and appreciated.With every step we take, we keep our values in mind: Customer First, Integrity, Courage and One AXA .AXA is market leader in the insurance sector in Belgium, with a strong presence in financial services as well. Did you also know that in Belgium nearly 3 million clients put their trust in us at all crucial moments in their lives? No matter what happens, we are always here for them, today and tomorrow! That is why we constantly reinvent ourselves and thus our Way of Working focuses on welfare, diversity and inclusion. And on your talents, on your experience. Discover what we mean.What We OfferA nice reward for your hard workAn attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers.The benefits of working at an insurance companyFrom group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products.A job that respects your personal life and dreamsWith 35 days off per year to recharge, home working options, sports facilities and professional training to make sure you stay in shape mentally, physically and professionally!

Votre fonction :Vous êtes un entrepreneur enthousiaste, orienté résultat, proactif et autonome au sein d’une équipe.Vous rapportez au Regional Manager Own Boutiques.Votre responsabilité est composée des tâches suivantes :Vous êtes responsable, ensemble avec votre équipe, pour la vente des pralines haut de gammeVous êtes responsable pour offrir un service impeccable et élégant à nos clientsVous prenez soin d’une provision optimale. Les commandes seront faites à temps pour compléter le niveau de la provisionVous prenez soin du magasin selon les règles du merchandising de NeuhausVous êtes responsable pour l’effectif de votre magasin en mettant en place des plannings cohérents avec vos ventesVous soutenez, formez et motivez votre équipe au jour le jourVous réfléchissez à des activités pour stimuler la venteVous êtes le formateur, le coach et la personne qui motive votre équipeVotre profil :Vous êtes capable de diriger une équipe et vous aimez donner le bon exempleVous avez l'esprit commercial, compétitif et vous êtes un bon organisateurVous êtes extrêmement centré sur le client, vous établissez facilement des contacts et ceci également avec des sociétésVous avez beaucoup d'attention pour la qualité et l'hygièneVous êtes avide d'apprendre, curieux et vous avez l'esprit d'initiativeVous êtes flexibleVous êtes multilingue (néerlandais - français - anglais)Vous acceptez le côté administratif comme une partie du travailNotre offreNous vous proposons de rejoindre une société dynamique en pleine expansion, appartenant à un groupe international renommé, avec une image de marque forte, des produits de haute qualité et avec une stratégie claire.Intéressé(e) ? Envoyez dès aujourd’hui votre CV et votre lettre de motivation à [email protected]

Are you intrigued by the idea of developing and negotiating great sourcing deals to build outstanding deals for our suppliers and our Company?Procter & Gamble spends more than $40 billion/year in goods and services to produce some of the best consumer products in the world. As a manager in Purchasing, you will belong to a critical field within the Product Supply organization, controlling the Company's spend on items ranging from raw & packaging materials, from equipment to marketing services, to software and outsourced manufacturing services, while guaranteeing a meaningful learning environment across industries and sectors.P&G's Strategic Sourcing leaders are commercial leaders found at the forefront of supply-chain activities, managing P&G's expenditure and bringing the outside in. Whether for knowledge, innovation or methodologies, Purchases people are the eyes and ears of the company, connecting with a variety of industries.YOUR RESPONSIBILITIESAs a new manager in Purchases you will be responsible for handling an expenditure ranging anywhere between $20-100 million/year.TO DO SO, YOU WILL:Analyze sourcing markets and develop market expertise;Develop sourcing strategies to increase the innovation pipeline, drive cost saving and influence industries to transform themselves;Negotiate the right deals with the right suppliers for the right reasons;Treat our suppliers honestly, ethically and fairly. We consider our suppliers as partners in our journey to deliver the best consumer products around the world;Work effectively as an integral member of cross-functional business teams;Commercialize new technologies and materials beyond the known industries and suppliers together with R&D;Influence individuals both externally and internally, developing the right relationships to serve the business.As you develop within the organization, you will grow to handle different spend areas, increase your responsibilities in terms of both expenditure and people management, and become responsible for some of P&G's biggest and most important supplier and innovation activities. You will collaborate closely with different internal functions daily, and we guarantee that no day of the year is the same as the next!PUR00001293We are looking for someone with:Master's degree (variety of degrees are held by Purchasing leaders ranging from Political Sciences to Engineering and Business degrees);Strong interest in the commercial aspects of business;Leadership skills;Proficiency in English;A strong personal drive;Strong analytical skills;Strong communication & collaboration skills.JUST SO YOU KNOW:You will get a competitive compensation package, in line with your qualifications and experience.P&G is committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours.ABOUT USWe produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always, Ariel, Gillette, Head & Shoulders, Herbal Essences, Oral-B, Pampers, Pantene, Tampax and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com/ to know more.Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your outstanding ideas.

The Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. The person fulfilling this role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. They will be responsible for the customer lifecycle from the point a contract has been signed.The Customer Success Manager should engage with customers, maximize value and create strategies to grow our customer base.The Customer Success Manager is responsible for a team of Customer Success Representatives and reports to the Chief Customer Officer.Your roleLead our Customer Success team, creating and executing a cohesive strategy including goals, performance, and key metrics to drive retention and expansion, Customer Lifecycle Management process, and tooling.Manage a team of 6 people.Develop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the organization.Minimize customer churn.Aid in product design and product development.Foster cross-functional collaboration and culture within the team and with internal departments (Sales, Marketing, Support and Product).Responsible for monthly reporting: reviews of renewal, expires and pro-active account analysis.Your profileCommunications or Marketing Degree.At least 3 to 5 years as a team lead or a people manager with great leaderships qualities.Highly organized and able to multi-task.Self-driven and pro-active nature.Excellent communication and interpersonal skills.Bilingual English/French or English/Dutch.High computer literacy and ability to learn new software.Knowledge of customer success processes, organization and responsibilities.Experience in document creation.Patient and active listener.Passion for service.Working knowledge of toolsets such as Siebel, Jira, MS Dynamics CRM, SharePoint, Confluence and Service Now is considered an advantageWhy us ?You will work for Isabel Group, the first & leading Fintech of Belgium (°1995). We are experts and know our stuff and we can rely on an eco-system of strategic partners to work with……and we look ahead and think about our customers’ future needs when developing new features and solutionsYou will have flexible hours and the possibility to work from homeIt takes about 42 steps from Brussels Central Station to our front doorWe have a team of volunteers who make it their mission to spoil us with game nights, banana pie, weekly fruit baskets, massages, monthly breakfast and much (much) moreFor more information on our privacy notice, please click here: https://www.isabelgroup.eu/en/privacy-notice-candidates/