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Orange is the next generation operator in the Belgian Telecom market. We are continuously investing in our IT department and maybe your talent is the one we are currently looking for! Sounds good? Then you might be glad to know that we are looking for a passionate IT Service Assurance Manager , to join our IT Department. Your mission Ensure the IT operational efficiency and quality of service by having an active role on IT operations (hot & cold loop follow up, performances monitoring, processes, tools, governance) Lead Quality & Performance initiatives of key Products, Services and Processes to improve efficiency and quality of service, and to enable value for Customer’s experience while keeping costs under control. Define, implement and manage SLAs for assigned services and ensure services that meet the business needs to agreed levels. Mentor and coach the services team and handle customer service interactions, reports, and repairs. The ITSA-manager ensures excellent customer service and maintains strong relationships with customers and third-party vendors. The ITSA-Manager defines the Service Assurance Roadmap. As IT Service Assurance Manager, you: Support IT Service Assurance director in his mission to reach the operational excellence by having an active role on different processes (incident, change, problem), on governance (processes, SLA, organization), on tools & monitoring and on communication Act in collaboration with IT Service Assurance director as a relay between IT operational organization and main Orange Stakeholders (Exco, Sales & MKT business, Customer Service). Act as main interface in IT department with Orange Service Management Center (leading incidents and change) and Customer Service Are responsible to lead a (virtual) team of Service Assurance experts hosted in Orange and at suppliers of Managed Services. Define fit for purpose end-to-end Service Assurance framework aligned with best practices to help the organization improving Customer experience, Simplification, Digitalization and prepare the organization for moving towards an IT Silent Operations strategy and structure. Lead enhancements to Preventive Maintenance by organizing continuous improvements in Service observability, monitoring, preventive ticketing, daily checks, and housekeeping to prevent incidents. Enforce that Service Assurance activities are duly applied in delivery governance in order that new projects meet the requirements of operational readiness (OMM, Service Guides), integrity and compliance with operational policies. Own Problem Management Process across divisional teams, leads governance meeting involving Technical Service Managers, organizes tickets quality reviews, controls that problems MTTR (Mean Time to Resolve) meets SLA. Lead Performance Reporting for in live E2E Services across partners in collaboration with Technical Service Managers. Lead Quality “Audits” to ensure that Partners are correctly applying contracts, practices, operational standards, and reporting. Coach and train Technical Service Managers and Project Leaders to ensure awareness, buy in and implementation of Service Assurance models, policies, and documentation. Manage improvement plans and coordinate task forces across different domains to improve the operational quality delivered to the Business. Specific expertise required: Broad Technical knowledge in several disciplines. Strong knowledge of the functioning of an IT operations service: ITIL processes , IT infrastructure & applications landscape Knowledge in Telco environment - very good knowledge of the existing and emerging telecom ecosystem Nice to have: knowledge on operations observability & automation Managing IT teams Preferably Multi-Cloud experiences Your profile You have a University Degree or equivalent by experience with at least 5 years professional experience in a similar position. Leadership experience with helicopter view recommended to manage transversal projects Communication and listening skills Ability to quickly develop relationships with multiple stakeholders Coaching skills Persuasiveness and presentation skills Quality driven, customer and service oriented Analytical and figures-oriented mindset, as well as strong planning skills Fluent in English – any good knowledge of French or Dutch is a plus. What are we offering: A dynamic working environment where you have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, a company car, performance bonus, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, and medical insurance. Inspired? Then we would like to hear from you! If there’s a match in the making, we’ll invite you for a first interview.

We are Nestlé.The Good food, Good life company. We believe in the power of food to enhance lives.Nestlé is a multinational food and beverage company based in Switzerland.We offer a wide range of products, including baby food, bottled water, breakfast cereals, coffee, confectionery, dairy products, ice cream, pet food, and more. You might be familiar with some of our popular brands like Nescafé, KitKat, Maggi, Nespresso, Purina, and Nestlé Waters.Diversity and Inclusion: The heart of Nestlé's cultureWe believe it is important that everyone feels welcome and safe at Nestlé, regardless your gender, religion, cultural background, age, disability or who you love. We are convinced that diversity leads to more creativity and innovation and moves our organization forward. That is why we actively work to create a culture and leadership that offers equal opportunities for all!Nestlé needs YOUthAt Nestlé, we are helping to tackle youth unemployment by helping young people develop skills to find jobs, start businesses, and improve livelihoods.As a global company, Nestlé offers many opportunities to build your experience and knowledge.We hire students for internship programs worldwide, into entry-level roles that offer responsibility, autonomy, and best-in-class training.Many of our managers and senior leaders started their career at Nestlé as interns or young graduates.“Ever since my time as trainee in Chile, Nestlé has been a school to me. It has constantly taken me out of my comfort zone, allowing me to adapt to new circumstances.” - GheisyOur employees often describe the company as a place where they are impressed by the speed at which they are entrusted with responsibilities and the abundance of career opportunities available to them. Within our organization, we provide a supportive environment that encourages personal and professional growth.REQUIRED PROFILEYou have a background in economics, sales, or marketing.You are a junior professional, hands on approach with a first internship experience.You are flexible, able to work autonomously and to see things in perspective.You have project management skills.You are very sociable, you dare to challenge others with an open and commercial mind, and you act proactively.Demonstrate a strong affinity with Digital/ Ecommerce. A passion for FMCG world is an asset.You speak French and English fluently. Dutch is a plus.You have advanced skills on Excel and Google Analytics.WE OFFERPosition summary:Where will you work? Nestlé’s offices in BrusselsWhen will you start? August 2024How long will it last? 6 monthsWe are seeking a highly motivated and skilled E-Content and E-Commerce Specialist to join our Category Management team. In this role, you will be responsible for strengthening our E-content and E-commerce footprint with our existing customer base, including Pure Players and Bricks & Mortar retailers. You will work closely with the Category Manager and E-commerce Manager in Nestlé & Purina to improve our digital presence.Responsibilities:Take ownership of the E-content process during internal meetings with the Purina Team and cross-business NIM meetings.Streamline EU support and offered services within our Belgian organization.Upload E-content to our customer base and service providers, ensuring high-quality product descriptions, appealing visuals, and activation through advanced E-content tools.Ensure online visualization is aligned with offline/store communication, developing category communication by segment.Update E-content with product/brand relaunches and assortment changes by retailer.Track our visibility and competition's visibility online and monitor competition's online activities.Support the E-business manager daily, managing briefings between brand managers and agencies.Coordinate and develop digital assets through partner agencies, including mailings, visuals, social posts, and videos.Track and analyze the performance of digital campaigns and website performance using Google Analytics, providing actionable recommendations.What Will Make You Successful:You have a background in economics, sales, or marketing.You are a junior professional, hands on approach with a first internship experience.You are flexible, able to work autonomously and to see things in perspective.You have project management skills.You are very sociable, you dare to challenge others with an open and commercial mind, and you act proactively.Demonstrate a strong affinity with Digital/ Ecommerce. A passion for FMCG world is an asset.You speak French and English fluently. Dutch is a plus.You have advanced skills on Excel and Google Analytics.Please note that the scope of responsibilities may evolve during the stage period.If you are passionate about digital/ecommerce and have a strong desire to drive our E-content and E-commerce strategy, we would love to hear from you.

We open up a world of digital opportunities so people live better and work smarter.Job ContentContextEBU is undergoing a major business transformation with the SPEED transformation program. One of the key priorities is to increase operational efficiency by further simplifying, digitalising and automating our B2B activities. We have set an ambitious B2B operational efficiency target with >€80M OPEX savings across EBU and CUO.This function will be mainly responsible to finalise the design of the integrated cost plan to realise those savings; to drive and steer the successful implementation of the cross-functional efficiency initiatives; define the corresponding workforce trajectory (skills and dimensioning) and continuously measure & track E2E operational excellence for B2BThe function resides within the Strategy, Transformation and Excellence division of EBU responsible to drive, steer and transform our B2B business. The mission of this division is to define the B2B strategy, deliver the SPEED transformation, manage directly key transformational levers (e.g. digital, customer experience, data & BI) and ensure operational and commercial excellence.Job contentAs Manager Operational Excellence you will report directly to the Chief Operating Officer of the Enterprise Business Unit.The role will have a very frequent exposure both to the EBU MC and key CUO stakeholders. It is also a very transversal role requiring cooperation at Group level and with many different BU (e.g. ZBB program).The responsibilities of this very transformational and cross-functional role will be to:Set and manage ambitious yet realistic cost ambitions and efficiency KPIFinalise design and frequently update integrated cost plan for B2B to ensure that the 5Y plan efficiency targets are realizedMonitor tightly the detailed design and execution of all major cost initiativesSet the corresponding FTE and skill evolution to realize EBU strategy and transformation (strategic workforce planning)Measure and track continuously the E2E operational excellence for B2B; understand rootcauses and define corrective actionsPropose and implement required operating model impactsIn the context of your role, you will also be responsible for the KI 6.6 within the SP6.A more detailed description of your responsibilities can be found belowCost planBuild, update and monitor the execution of the integrated cost initiatives portfolio to achieve the 5YP ambitionsRealise new cost initiatives and successfully execute priority cost savings initiativesLead specific cost programmes or initiativesOperational Excellence – tracking and actioningInterpret movements in the EBU MC dashboard and manage the B2B risk planSetting up a consistent KPI structure dissecting operational excellence performance from top to bottom (sales & GTM, portfolio, operations & delivery)Deepening "non-excellent" areas, defining root causes and setting up necessary actionsMonitoring profitability of accounts/segments/products, understanding root causes of underperformance and designing actionsBenchmark operational performance against best practices and relevant telcos; derive insights for EBUSkill & resourcing planMaintain a relevant skill map (in collaboration with HR)Update and refine the 5 year plan FTE trajectorySupporting FTE budgetingManaging an integrated cost & FTE/Skill planProfileYou will have a minimum of 10 years of professional experience, with expertise in leading major transversal programmes, including an efficiency component.Your key competencies are:The ability to work transversally and to face challenges constructivelyStrong communicatorStrong analytical skillsStrong programme management skillsFluent in taking decisions and setting up actionsAbility to tightly monitor progress and drive executionOur OfferAt Proximus you have the possibility to shape your own future and the digital future of our customers. We offer you:Our digital workplace, which assure you a better work-life balanceA nice and varied salary package including insurance, a mobility plan of your choice, telecom and other benefits.The opportunity to build your own career and your development thanks to a continuous learning environment and the exhaustive offer of our Proximus Corporate University.

Your challenge:As Marketing Manager (m/v/x) at Lolaliza you will be responsible for all marketing communications and marketing campaigns in order to drive traffic to the stores, to increase brand awareness and strengthen our brand proposition and preference.In this role you will be responsible for the on and off-line content creation (copywriting and design) but also of the coordination of the marketing plan and the integration of all the transversal campaigns (strong alignment with E-commerce and CRM).You will be expected to ensure that everything from design to copywriting is respecting our brand identity and you will have to work strongly on the image of the brand (pictures, visuals, colors, typo,…) in collaboration with the Buying and Design team. You will do this by executing effective and differentiating marketing campaigns and promotions, with usage of classic off-line communication in combination with innovative online/digital marketing possibilities, in line with the brand identity and values and with a strong eye on our target customers in our markets and with a focus on our brand image.As Marketing Manager you lead a Marketing-team of 10 people and you will interact intensively with many colleagues in E-commerce, CRM and Design.Next to this you will also be responsible for:The definition of the marketing communication plan in line with the production lifecycle. The plan will be made in partnership with the CRM department based on the input of the Buying and Commercial department.The coordination of the communication, promotion and campaign calendar and planningYou initiate campaign/action proposals, prepare creative proposals and write campaign briefingsYou manage the on- and off-line content team (design and copywriting). You manage and plan resources and coordinate designers, copywriters and other team membersYou plan, design, produce and execute campaigns, actions and promotions (including media usage) in collaboration with the CRM departmentYou oversee production and delivery of materials, including coordination of sourcing and logisticsYou support the commercial department (on and off-line) with actions and promotionsYou develop organization, process (workflow) and planning of campaigns and related material and contentYou make sure that the marketing activities are integrated with the CRM and E-commerce plan.You are in charge of the day to day managing agency (creative, media, PR) and lead agency evaluation and selectionYou evaluate campaigns and actions and you initiate relevant researchYou are responsible of the communication concerning budget control & reportingYou maintain branding guidelines (visual, text,..)You are responsible for the supervision of the photoshoots of our different collectionsWho are you?You have experience in a similar role (experience within a retail environment is a plus)You have a good knowledge of digital marketing & social media (web, email, mobile, SAM, SEA, SEO)You are Fluent in Dutch/French and EnglishYou have experience and strong expertise in classical, offline marketing: in-store/POS, ATL (including RTV, prints & OOH), direct marketing campaigns, sales promotion, PR, street marketing & eventsYou are able to think on a strategic level to understand the branding strategy and support its implementationYou have expertise in supplier/agency managementYou have affinity with a fashion environmentYou have an eye for detailYou are a good communicator on all levels, on top of that you have a commercial instinct and good negotiation skillsYou can handle working under pressure, you are flexible and a problem solverWhat we offerA challenging and diverse position within an enthusiastic and dynamic organizationThe opportunity to develop yourself within a Belgian fashion companyAn attractive salary package corresponding to your experience and your skillsStaff discounts on the LolaLiza collectionsA head office located at walking distance from Central Station in Bru

ESN is the independent network for public social services in Europe. ESN is a Europe-wide network with 150 member organisations in 36 countries. With members in local public social services across Europe and beyond, we bring together the people who are key to the design and delivery of vital care and support services, to learn from each other, and contribute their experience and expertise to building effective social policy at the European and national level. You can read more about ESN at www.esn-eu.org.Job DescriptionPolicy and strategyCoordinate ESN’s partnership agreement with the European Commission (EC)Manage the work of policy officers in the implementation of EC co-funded programme of activitiesEnsure connections are made between the work of policy, communications and membership officers in the delivery of ESN’s workSupport the CEO in the development of external partnerships and manage their implementationSupport the CEO in the development of additional activities, such as ESN’s annual conference, annual awards, knowledge programme on digitalisation, and manage their implementationCoordinate with the policy and communication teams and the CEO reporting for main partnersResponsible for managing policy areas of work that may include innovation in social services, analysis of social service developments at national level, views of local social services on relevant European policy initiativesFundraisingSupport the fundraising strategy ensuring new opportunities are developed by expanding the coverage of ESN partnerships and new members, ensuring that year-long targets are metPlan, manage and implement ESN’s development strategy strengthening ESN’s existing base and ensuring that a viable strategy is implementedDeveloping and strengthening relationships with ESN members to ensure that we are promoting and engaging with each other’s activitiesWorking with the CEO, policy and membership officers in identifying potential members and partnersSupporting the membership officer and finance manager in keeping track of membership and partner contributions, fundraising and development opportunities keeping up to date records and monthly reportsPerson specificationExperience of strategic planning and development, monitoring and reviewAbility to contribute to the setting of an annual work programme and a budget and monitor implementationAbility to identify risks in programme implementation and good problem-solving skills to ensure timely delivery within budgetExperience of overseeing/managing grant-funded programmesExperience in member outreach, partnership or business developmentExcellent analytical skills to identify and be able to convey knowledge into targeted and timely messages for members and stakeholdersSelf-starter and highly motivated individualInnovative, entrepreneurial approach to strategy, policy, projects, membership and partnership developmentUnderstanding of the functions of a membership organisationStrong interpersonal skills for team work and autonomy in driving forward own workNear-native written and oral competence in English (ESN’s working language) and fluency in at least one other European languageExcellent oral presentation and facilitation skills in meetings large and smallCultural and political sensitivity in relations with national members, governments, and partnersDesirable experience working with customer relations management systems (e.g. Salesforce, HubSpot, CIVI)Technical mind, attention to detail and organised to be able to keep detailed records of development subscriptions and data using a customer relations management systemAbility to develop content and adapt it for marketing or promotional purposesUniversity education in public policy, social policy, social economy, or business developmentDesirable knowledge of European/international affairsDesirable knowledge of social services, social care, social welfareConditionsOpportunity to work as part of a highly skilful international team. Initial salary is competitive starting from 3,900€ (54,300€ p.a.) and commensurate with experience. With salary comes thirteen-month payment as well as holiday payment. Other benefits include a laptop, Internet allowance when working from home, possibility to work remotely, travel reimbursement according to Belgian legislation, lunch vouchers, eco-vouchers and hospitalisation insurance. Holiday allowance is 21 days plus bank holidays and four additional days over Christmas so a minimum of 25 days. Staff also earn an additional day for every two years worked at ESN, up to a maximum of 5 days. We support staff in their professional development. Opportunities for training are regularly discussed with the line manager, and we provide regular performance review with opportunities for further development in line with responsibilities.Recruitment processPlease send your CV and cover letter addressed to Alfonso Lara Montero, Chief Executive Officer.Please send your CV, cover letter and the written task to [email protected] by 18 March. We will review applications on a rolling basis, so if you are interested, please apply early as we may interview before the deadline.Equal Opportunities StatementIt is the policy of the European Social Network to treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or trade union membership status or any other protected characteristic. The European Social Network will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds. The policy applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.Do not forget to mention that you found this job ad on the EURACTIV Jobsite!

The Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. The person fulfilling this role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. They will be responsible for the customer lifecycle from the point a contract has been signed.The Customer Success Manager should engage with customers, maximize value and create strategies to grow our customer base.The Customer Success Manager is responsible for a team of Customer Success Representatives and reports to the Chief Customer Officer.Your roleLead our Customer Success team, creating and executing a cohesive strategy including goals, performance, and key metrics to drive retention and expansion, Customer Lifecycle Management process, and tooling.Manage a team of 6 people.Develop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the organization.Minimize customer churn.Aid in product design and product development.Foster cross-functional collaboration and culture within the team and with internal departments (Sales, Marketing, Support and Product).Responsible for monthly reporting: reviews of renewal, expires and pro-active account analysis.Your profileCommunications or Marketing Degree.At least 3 to 5 years as a team lead or a people manager with great leaderships qualities.Highly organized and able to multi-task.Self-driven and pro-active nature.Excellent communication and interpersonal skills.Bilingual English/French or English/Dutch.High computer literacy and ability to learn new software.Knowledge of customer success processes, organization and responsibilities.Experience in document creation.Patient and active listener.Passion for service.Working knowledge of toolsets such as Siebel, Jira, MS Dynamics CRM, SharePoint, Confluence and Service Now is considered an advantageWhy us ?You will work for Isabel Group, the first & leading Fintech of Belgium (°1995). We are experts and know our stuff and we can rely on an eco-system of strategic partners to work with……and we look ahead and think about our customers’ future needs when developing new features and solutionsYou will have flexible hours and the possibility to work from homeIt takes about 42 steps from Brussels Central Station to our front doorWe have a team of volunteers who make it their mission to spoil us with game nights, banana pie, weekly fruit baskets, massages, monthly breakfast and much (much) moreFor more information on our privacy notice, please click here: https://www.isabelgroup.eu/en/privacy-notice-candidates/

ITCTO Office ManagerBrussel – Centraal StationAls Federale Verzekering onderscheiden we ons door onze zelfstandige structuur van het type “onderlinge verzekeringsonderneming” waardoor wij onze klanten delen in de winst onder de vorm van restorno’s.Federale Verzekering is dus niet zomaar een verzekeringsonderneming. Al meer dan 100 jaar kiezen we voor de menselijke aanpak, en dat voel je, ook als werknemer. Zo beheren al onze collega’s hun dossiers van A tot Z. Op die manier krijgt iedereen de kans om een brede vakkennis op te doen. En zoals we dicht bij onze klanten staan, werken we ook nauw samen met elkaar.Om onze ICT afdeling te versterken, zijn we momenteel op zoek naar eenManager CTO Office (m/v)FunctieAls manager CTO Office ben je verantwoordelijk voor de CTO Office-afdeling en ben je een inspirerende leider voor dit nieuw team van 20 mensen.Je rapporteert rechtstreeks aan de Chief Technology Officer in deze sleutelrol.Je beheert verschillende transversale functies op een gecentraliseerde en efficiënte manier en geeft mee vorm aan onze IT-portefeuille, projecten, methodes en het aankoopbeleid.In de huidige context van verandering sta je in voor de effectieve implementatie van het operationele model (methodes, rollen en verantwoordelijkheden, bestuur, organisatie) en de evolutie ervan.Hiervoor werk je nauw samen met de andere afdelingen van het Technology Department en met de departementen Strategy Office, Finance, Human Resources, Aankopen van Federale Verzekering.Je draagt de verantwoordelijkheid over vijf domeinen:LeadershipJe legt je toe op het creëren van een omgeving waarin alle teams en medewerkers van het Technology Department hun volledige potentieel kunnen bereiken en het nodige vertrouwen hebben om hun verantwoordelijkheden op te nemen;PortefeuillebeheerJe houdt toezicht op de projectmanagementactiviteiten (planning, budget, milestones, risico's, afhankelijkheden) van de cel Project Management Office (PMO). Je werkt hiervoor nauw samen met de directie van Strategy Office op het gebied van vraag- en capaciteitsbeheer en beheer van de projectportefeuille. Je verzamelt de personeelsbehoeften en stelt de nodige maatregelen voor en onderneemt de nodige acties om aan de goedgekeurde aanvraag in Portfolio te voldoen;ProjectbeheerJe beslist over de toewijzing van projectleiders op basis van beslissingen die op het niveau van de projectportefeuille worden genomen en je leidt deze pool van projectleiders;Kwaliteit, Processen en MethodesJe bent verantwoordelijk voor de implementatie van het Operating Model: definiëren en verbeteren van de processen en methodes in verband met de practitioners en methodologische ondersteuning, advies en coaching.Je bent verantwoordelijk voor de projectzekerheid, waarbij ervoor wordt gezorgd dat IT-projecten waarde toevoegen aan de onderneming en gedurende hun hele levenscyclus afgestemd zijn op de strategische doelstellingen;Strategie en governanceOp basis van de bedrijfsstrategie draag je bij tot het definiëren van de IT-strategie en de implementatie ervan.Je zorgt ervoor dat IT de beloofde voordelen oplevert en beheert de optimalisatie van de uitgaven.Je bent verantwoordelijk voor het definiëren, produceren en analyseren van sturende KPI's voor de gehele organisatie. Je handhaaft de Balance Scorecard en volgt de prestaties van de organisatie op.In samenwerking met het departement Aankopen en op basis van gerapporteerde behoeften, ga je de outsourcingstrategie bepalen om een efficiënte dienstverlening volgens overeengekomen normen en kosten te garanderen.ProfielProfessionele opleidingen en certificatenJe hebt een masterniveau of gelijkwaardig door ervaring.Je beheerst vlot het Frans en Nederlands, zowel mondeling als schriftelijk. En je hebt een goede kennis van het Engels, zowel mondeling als schriftelijk.Competenties verbonden met de functieJe bent een leider die in staat is om een visie te ontwikkelen en te delen, de medewerkers te verenigen en te mobiliseren met het oog op de verwezenlijking van deze visie.Je weet een werkomgeving te creëren die bevorderlijk is voor de samenwerking tussen teams, ongeacht de hiërarchische banden en in het algemeen belang.Je bereikt optimale resultaten door de teams te stimuleren en hen de nodige verantwoordelijkheden en middelen te geven.Je luistert - naar zijn medewerkers of zakenpartners -, rekening houdend met de belangen van anderen en je toont empathie voor hun meningen.Je hebt een goed inzicht in de technische en organisatorische afhankelijkheden binnen de onderneming en je gebruikt deze om de onderneming van dienst te zijn.Je kan complexe beslissingen nemen op basis van feiten en gegevens.Je bent gericht op het leveren van oplossingen en diensten met een optimale kostprijs-rendementsverhouding, zonder dat dit ten koste gaat van de kwaliteit. Anderen moedig je aan om hetzelfde te doen.Je streeft naar uitmuntendheid voor jezelf en anderen en integreert dit in de vaststelling van de doelstellingen van jouw departement. Je creëert een organisatorische context , alsook de noodzakelijke voorwaarden om deze te bereiken.Je maakt deel uit van een continu verbeteringsproces.Specifieke ervaring en kennisJe bent een operationeel manager op het gebied van portefeuillebeheer en change management.Je hebt met min. 10 jaren ervaring in een PM/PMO/Portfolio rol.Je hebt ervaring met operationele prestaties en de implementatie van nieuwe werkmethoden.Je hebt een echte passie voor IT en nieuwe trends in werkmethoden zoals Agile, Lean IT, Continuous Delivery, enz.Je bent in staat om een globale visie te hebben op de projectportefeuille van de onderneming en kritisch te kijken naar hun bijdrage aan de algemene strategie.Je bent in staat om een outsourcingstrategie te definiëren en te implementeren en te onderhandelen met externe leveranciers.Je hebt een goed inzicht in de financiële sturing van een IT-organisatie.AanbodJe maakt deel uit van onze typische en specifieke bedrijfscultuur: medewerkers én vroegere medewerkers waarderen de positieve sfeer en aangename collegiale manier van werken.je zal werken in onze karaktervolle gebouwen in het hartje van Brussel, met de Grote Markt en het Centraal Station op wandelafstand.je ontvangt een contract van onbepaalde duur. Bovendien kan je rekenen op een interessant salarispakket met extralegale voordelen zoals maaltijdcheques en verzekeringen, en als appreciatie voor jouw geleverde werk, diverse bonussen op maat.je krijgt de mogelijkheid om je competenties en kennis verder te ontwikkelen dankzij onze ruime waaier aan opleidingen.Federale Verzekering hecht veel belang aan een goede work-life balance voor de medewerkers. Voor deze functie is daarom één dag thuiswerk per week voorzien.kortom, een job bij Federale Verzekering: Werkgeluk verzekerd!

Regio : BrusselThe goalbpost group is always on the move. For our people, we create an environment of challenging projects, inspiring partnerships and state-of-the-art technology, with attractive job opportunities and training programs for everyone.bpost group wants to be a committed social player in the Belgian society and in the foreign markets in which it operates. To achieve this, the company integrates this commitment into its culture and organisational structure. Sustainability translates the company's purpose into its social commitment and aims to create added value for our society.In close collaboration with our Head of Group Sustainability, the Group Sustainability Officer implements the corporate responsibility strategy, ensures sustainability reporting, structural monitoring of external ratings and projects through internal governance. Through the establishment of a mature stakeholder dialogue and adequate performance reporting, bpost group demonstrates its sustainability achievements to the general public, investors, customers, employees and market influencers.Your missionProcess definition and implementationYou play an important role in implementing and defining essential sustainability processes. To this end, you are responsible for internal and institutional sustainability reporting and ratings. You ensure smooth integration and use of the sustainability data tool 'Quentic' within the subsidiaries. In addition, you will define and closely monitor the KPIs in the area of sustainability. You will assist in the sustainable transformation of the company/group so that its practices, processes, products and procedures are ethical, sustainable and environmentally friendly.Long-term planningIn line with the strategy chosen by the CEO and the different Units (Corporate and Business, including the subsidiaries), you will be co-responsible for aligning, implementing and contributing to the execution of the sustainability strategy planning. Within the framework of our sustainability strategy planning and based on the quality standards that the project must meet, you will channel, analyse, defend and implement the change requests.Project follow-upYou will provide the necessary documentation on the projects to all parties involved during the various successive phases: communication of progress, drafting of reports and balance sheets, deployment of indicators and evaluation tools, management of the various stakeholders, promotion of the actions carried out among colleagues and for the media (events, meetings, awareness-raising actions, trainings).Change managementYou actively contribute to change management and the realisation of the strategic plan - by stimulating synergies and cooperation between people from different departments with their interests. You will participate in actions with communication around the company's reputation. You will encourage structural (cf. sustainable procurement policy) and behavioural changes (energy, fleet, well-being, partnerships) throughout bpost group.Your profileIn your role of Sustainability Officer you are clearly a strong project manager with good reporting (data analysis) and presentation skills. You are a team player who combines solid strategic thinking with a hands-on approach. We highlight the following qualities:You hold a Master’s degree preferably in Environment (health & safety) with already 3 to 5 years of proven experience in sustainability.Project management has no secrets for you and you are an expert in organization and planning.You have an excellent understanding of the sustainable norms and market and you can work out of your comfort zone.You enjoy working with large sets of data and you already have experience with sustainable reporting and -assessments/ratings.As a strong communicator, you have influencing and networking skills. You enjoy explaining your reports and like to give presentations. You can manage internal (C-level and other BU’s) and external stakeholders (providers, politics, NGO’s, unions).You like motivating people to ensure continued embedding of the sustainable guidelines.To effectively communicate within the group, you should speak French, Dutch and English.Why bpost?bpost group is a modern and efficient postal operator with a network of more than 1,336 postal outlets, providing the universal service in Belgium, serving every letterbox five days a week and delivering around 7 million letters and 250,000 parcels on a daily basis, as well as banking and insurance services (through bpost bank).Just like many other companies, we offer an attractive package of benefits alongside your monthly salary, including lunch vouchers, healthcare insurance, group insurance, disability insurance, a bonus, a car, the regular 20 days’ annual leave plus an additional seven days’ leave, an end-of-year premium, double holiday pay, fixed expenses and many benefits at more than a hundred bpost partners.This is where we really distinguish ourselves:You have an impact on the outside world, because as an international service provider of parcel and e-commerce logistics, we connect millions of people, businesses and communities.You won’t stop growing. Thanks to our many training programs and the many career opportunities.In the coming years, bpost group will pursue additional growth opportunities, internally and externally, within the frame of its core competences. Admittedly, this creates some complexity, but above all, it creates many challenging projects (from which you get full ownership).The atmosphere, the collegiality and the inclusive bpost culture are unique. And we will prove it.You can focus 100% on your job, while being optimally supported by our internal services.You can count on a flexible homeworking policy. Work-life balance is not a goal, but an evidence.You are part of an international story. After a series of acquisitions, we have expanded our geographical footprint to 14 countries around the world. Internationally active, but managed from Belgium.With the flexible My Benefits My Choice plan, you can tailor your benefits to your needs. Decide for yourself what you need and where you want to spend less on.As an international service provider of parcel and e-commerce logistics, we create real connections between millions of people, businesses and communities. Our team of +34,000 employees is our greatest asset in this story. Thanks to them, we continue to play a key role in our rapidly changing society.

In order to support its development, ENGIE Solutions seeks an Operations Manager Brussels.You will be responsible for managing the operations in Brussels, which is organised in 6 Areas.Your missionbusinesssets the strategy and goals with the teamdefines organisation that delivers expected resultskey customer relationshipbusiness development:supports teams to deliver proposals and negotiating contractsdevelops projects (ESCO, EPC,…)human resourcescommunicates strategy and goals, company informationsensures people motivation and adherence to the company culturegenerates and manages changeidentifies, hires and develops potentialssets training & development policiesmanages safety rules and ensures resultsfinancialsensures budget preparationresponsible for P&Lprepares business quarterly reviewsmember of the Company Management Team, H&S Committee, Company Council (CE-OR)Your profileindustrial or civil engineer mechanical, electrical or electromechanical, ideally completed by a business education with a min. of 10 years’ experience in building or/and industry technics and people managementknowledge of building technics, HVAC and electrical installations is a strong assetknowledge of energy efficiency concepts is an assetopen to digital technologiesenhanced leadership skillsgood interpersonal and communication skillscommercial & entrepreneurial skills"Hands-on & Doer"; result drivenstress resistanttrilingual NL/FR/ENReady to be part of the energy transition?Then join our experts in the various innovative and exciting projects of ENGIE Solutions. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies that will lead us further to a zero-carbon future.Joining ENGIE Solutions is more than that! You also get:a competitive salary in line with your education and experiencefringe benefits such as meal vouchers, concessionary travel, hospitalization- & group insuranceinteresting training and career opportunities…We are looking forward to meeting you!Your HR contact: Caroline De RomWorkplace: ENGIE Tower, Boulevard Simon Bolivarlaan 34-36, 1000 Brussels

Role:We are looking for a Google 360 suite expert. You will be responsible for delivering data measurement strategy, training, setup and operate the Google 360 suite integration to the team of digital strategy managers. You help organization to onboard the Google 360 Suite and transfer your expertise of the tools to end users. You will work together closely with the Digital Marketing teams, have full responsibility over clients and have the ability to act as a project manager/consultant.Your Skills:You have a minimum of 2 years digital analytics experienceYou have proven experience in Web Analytics products (Google Analytics, Omniture, Webtrends)You have a deep knowledge of the digital measurement ecosystemsYou are proactive and have a strong priority managementYou are analytical with attention to detailYou have knowledge of digital campaign management and optimizationKnowledge of Doubleclick is a strong plusYou are action-oriented and always trying to obtain the best resultsYou have are stress-resistant & have no problem with short deadlinesYou are a problem-solver & a decision maker that can work based on client insights & challengesYou are a FR/NL/EN speaker with strong communication skillsYour Responsibilities:Identify the client’s needs and address them by defining the right selection of necessary toolsImplement the Google 360 suite on the client’s side according to the roadmap that you have defined with the clientBe responsible for the correct product adoption on Google Analytics, Optimize, Tag Manager, Audience, Attribution 360Give trainings to clientsAdvise on the day to day follow-up, optimization and set upPlan and define the measurement strategy for digital campaignsHelp on reporting and analyzing campaign results and propose next stepsMeet with third-party vendors in order to test & access new technologiesQuality audit on the product feature adoption and usabilityMake your client’s 100% autonomous with the tools in the shorten possible termWhat will make the differenceDegree in Business/Marketing with experience in Computer ScienceExperience troubleshooting web technologies, such as HTML and JavaScriptExperience with the Doubleclick suite or experience managing analytics and measurement solutionsOpen-Minded with entrepreneurial attitudeProven Experience in leading projects and meeting with Senior Stakeholders

Make your mark for patients.We’re here because we want to build the future and transform patients’ lives for the better.At UCB, our people are our experiences and achievements, our passion and drive. That’s why we’re looking for talented individuals with diverse backgrounds and experiences - not just the best and brightest, but those who care about making a meaningful difference in the lives of patients. We promote an environment of diversity, openness, and respect where people can make valuable contributions.An exciting journey lies ahead. Will you join us in pushing the boundaries of what’s possible?Assistant - Access and PricingThe successful candidate for this role will act as a partner and anchor to Head of Access, Pricing and External Engagement, providing support to optimize his/her efficiency, developing and applying best practices, and ensuring that quality, efficiency, accuracy and cost awareness are watchwords for this key function. Proactively anticipating the manager’s business needs is essential; as well as possessing a strong desire and enthusiasm to learn and understand the content of the manager and the key issues the team is managingBusiness knowledge and confidentiality:Actively seeks global knowledge of UCB, its Patient Value Strategy, its products and ways of working.Intensely learns the department’s business and key objectives.Connects the dots between information learned from emails, staff meetings and other discussions, and develops insightful proposals and solutions.Plans ahead on basis of the team calendar, pro-actively working on retro-planning of key activities.Maintains strict confidentiality and is discreet concerning matters pertinent to the team.Agenda management, correspondence and requests for information:Handles calls, e-mails and correspondence; assesses priorities; follows up on them in a timely manner; takes messages; organizes, coordinates and keeps track of agendas/appointments in view of efficient time management and a well-balanced workload.Reviews email as a key source of learning the matters the team is handling and understanding the group’s priorities.Proactively schedules regularly established meetings, e.g. all Staff Meetings, guest speakers, leadership team meetings, etc., well in advance, on an annual basis, to secure time slots and meeting rooms.Acts as liaison between the manager and staff; between external/internal contacts; ensures interaction with the Management.Ensures all requests for information with respect to team matters are timely responded to and all deadlines for materials are met.Organization of meetings, events and business trips:Ensures convening of meetings (internal/off-site); manages logistics (offsite locations, meeting rooms, catering, technical support, tele/video conferences, local transportation).Prepares meeting agendas, required information, documents and files; coordinates pre-reads and other meeting preparation materials.Organizes travel in an efficient and proactive manner, including itinerary management, bookings, etc., with flexibility and adaption in mind as changes may be required.Document creation and management:Develops creative PowerPoint presentations for team meetings and events.Manages the timely preparation of regular reports.To facilitate optimal workflow, utilizes the department’s OneDrive (Sharepoint) or Teams site to store documents and share working drafts with team members.Budgetary and expenses (tbc):Monitors department’s budget, periodically reviewing the department’s cost centers; ensures budget is met for team events.Creates purchase orders and manages invoicing process.Prepares expense reports in MobilExpense and ensures timely submissions.Team engagement and network:Actively engages in dialogue with team assistants to ensure optimal and efficient collaboration.Provides onboarding support to newcomers.Works in close collaboration with team member across locations.Plans team building events and individual celebrations.Business knowledge and confidentiality:Actively seeks global knowledge of UCB, its Patient Value Strategy, its products and ways of working.Intensely learns the department’s business and key objectives.Connects the dots between information learned from emails, staff meetings and other discussions, and develops insightful proposals and solutions.Plans ahead on basis of the team calendar, pro-actively working on retro-planning of key activities.Maintains strict confidentiality and is discreet concerning matters pertinent to the team.Agenda management, correspondence and requests for information:Handles calls, e-mails and correspondence; assesses priorities; follows up on them in a timely manner; takes messages; organizes, coordinates and keeps track of agendas/appointments in view of efficient time management and a well-balanced workload.Reviews email as a key source of learning the matters the team is handling and understanding the group’s priorities.Proactively schedules regularly established meetings, e.g. all Staff Meetings, guest speakers, leadership team meetings, etc., well in advance, on an annual basis, to secure time slots and meeting rooms.Acts as liaison between the manager and staff; between external/internal contacts; ensures interaction with the Management.Ensures all requests for information with respect to team matters are timely responded to and all deadlines for materials are met.Organization of meetings, events and business trips:Ensures convening of meetings (internal/off-site); manages logistics (offsite locations, meeting rooms, catering, technical support, tele/video conferences, local transportation).Prepares meeting agendas, required information, documents and files; coordinates pre-reads and other meeting preparation materials.Organizes travel in an efficient and proactive manner, including itinerary management, bookings, etc., with flexibility and adaption in mind as changes may be required.Document creation and management:Develops creative PowerPoint presentations for team meetings and events.Manages the timely preparation of regular reports.To facilitate optimal workflow, utilizes the department’s OneDrive (Sharepoint) or Teams site to store documents and share working drafts with team members.Budgetary and expenses (tbc):Monitors department’s budget, periodically reviewing the department’s cost centers; ensures budget is met for team events.Creates purchase orders and manages invoicing process.Prepares expense reports in MobilExpense and ensures timely submissions.Team engagement and network:Actively engages in dialogue with team assistants to ensure optimal and efficient collaboration.Provides onboarding support to newcomers.Works in close collaboration with team member across locations.Plans team building events and individual celebrations.Your QualitiesExperienced assistant with self-confidence and self-awareness (minimum of 5 years’ experience as assistant required)Fluent written and spoken English; French, German or Dutch being an assetDedication to providing work of an excellent quality, focusing on attention to details and pro-active tasks completionExcellent planning and organizational skills to ensure effective and timely output in an independent wayExcellent communication skills and effective working relationship with Management & assistants (internally and with our business partners)Proficient in PowerPoint, Excel, Word, Teams and quickly adapts to new systemsDiplomat and with a good team spiritResilient / ability to adapt to changeDealing appropriately with confidential and sensitive mattersAbility to handle a number or diverse projects and people at any one time is essentialMotivated, reliable and with a positive attitudeWillingness to learn, open and adaptable personalityShould be open to feedback and proactively seek itProactivity to recognize potential issues and resolve them before they transform into problemsFully motivated to be a part of a team and contribute towards itAbout us.UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 7,600 people in all four corners of the globe, inspired by patients and driven by science.At UCB, everything we do start with a simple question: “How will this create value for people living with severe disease?”. We are on a journey to become the patient-preferred biopharma leader by delivering medicines and solutions that improve lives. We want to ensure the creation of patient value, now and into the future, while contributing to a society where a population of 8 billion people and more should be able to live a good life within limited resources of one planet.UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.

Make your mark for patients.We’re here because we want to build the future and transform patients’ lives for the better.At UCB, our people are our experiences and achievements, our passion and drive. That’s why we’re looking for talented individuals with diverse backgrounds and experiences - not just the best and brightest, but those who care about making a meaningful difference in the lives of patients. We promote an environment of diversity, openness, and respect where people can make valuable contributions.An exciting journey lies ahead. Will you join us in pushing the boundaries of what’s possible?To strengthen our Testing Center of Excellence, based in UCB Biopharma - Braine l’Alleud, we are looking for a talented individual who will join us in the role of IT Manager Testing CoE.As an IT Manager in our Testing CoE team, you will help UCB expand the quality and value it brings to patients with optimally tested platforms, equipment, and applications. You’ll manage IT testing activities, develop and support IT testing automation capabilities, as well as implement, and support testing solutions and processes for GXP and non-GXP initiatives.You like to work in an environment where you can:Bring the Testing CoE to the next level, apply “ first principles thinking”, the latest technologies and business understanding while challenging the status quo.Leverage your innovative mindset to propose ideas to improve or transform the approach towards testing efficiently.Allow your curiosity and willingness to learn to guide you successfully in a dynamic and constantly evolving technology ecosystem with varying testing needs.Recognize upcoming issues and initiate corrective actions as appropriate, or escalate whenever necessary, while suggesting and implementing improvements to avoid reoccurrence via root causes analysis.Leverage your good management skills to guide and influence the external resources who are part of the Testing CoE teamShow a robust, structured approach while organizing your day-to-day work activitiesBuild trusted relationships with your stakeholders and trusted partnerships with suppliers by utilizing your excellent communication skills.You will contribute by:Planning, coordinating & managing the IT Testing activities and infrastructure from a planning & resource point of view in collaboration with the IT Lead Testing CoE.Contributing to process improvement initiatives (e.g., industrialization of testing automation capabilities) that are strategically aligned to the goal of the IT organization.Ensuring the integration of the testing concept across different domains (Manufacturing vs IT area, waterfall vs agile methodology or digital vs Software Development Life Cycle).Partnering with stakeholders to translate their needs and objectives into the most efficient and appropriate testing processes or components in line with best-practices, UCB IT Governance rules and overall IT strategy.Staying up to date with the latest testing methodology, technologies and solutions.Advocating appropriate level of testing in system implementation processes and quality in defect resolution.Interested? For this position you’ll need the following education, experience and skills:Experience of +5 years in IT, preferably in a global multi-national company within the bio pharmaceutical industry.Knowledge of pharma compliance (GxP and Non-GxP) and system development lifecycle (SDLC) processes.Knowledge of computerized testing processes and testing tools (e.g., ALM from Micro Focus).Knowledge of the Change Management Processes.Fluent in English (spoken and written).Why you should applyWe welcome passionate talents who thrive on change and are ready make their mark for patients with their unique talent. Working for us you’ll discover a place where you can grow and express your full potential. We place an emphasis on innovation, collaboration and impact while putting continuous efforts into cultivating a workplace culture where everyone feels included, respected and has equitable opportunities. Through meaningful recognition and a motivating atmosphere, we aim to provide an optimal experience by caring about and valuing our global, diverse employee community – just as we do for the patients we serve.If you believe you are the perfect match to join us on our pioneering adventure, then we invite you to apply and tell us more about your profile and motivation.About us.UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 7,600 people in all four corners of the globe, inspired by patients and driven by science.At UCB, everything we do start with a simple question: “How will this create value for people living with severe disease?”. We are on a journey to become the patient-preferred biopharma leader by delivering medicines and solutions that improve lives. We want to ensure the creation of patient value, now and into the future, while contributing to a society where a population of 8 billion people and more should be able to live a good life within limited resources of one planet.UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.

Make your mark for patientsWe are looking for aDigital Operations Manager (next best action)who is agile and innovative to support the Digital Operations group to be ideally based inBelgium,Germany or UK,other European countries can also be considered.About the roleAs part of our digital transformation journey, we strive to add value to our Patient Value Units (PVU) brand strategies via new technologies, business process optimizations and analytical expertise. Building innovative end:to:end digital programs which create a seamless experience across channels, devices and technologies for our external stakeholders and patients. Within this role you will be responsible for our external stakeholder engagement suggestion tools and processes used by the field:based teams.Who you'll work withInternal stakeholders including IT, medical, legal and compliance.What you'll do:Understand the unique business requirements of internal stakeholders within from business units at regional and local levels.:Identify opportunities to challenge existing processes and implement end:to:end solutions, encompassing both processes and digital tools.:Foster alignment and collaboration among various stakeholders, including business units, IT, legal, and compliance teams.:Take the lead of a cross functional team as product owner of our next best action engine (Salesforce Marketing Cloud based) with the aim to optimize and execute our healthcare professional (HCP) engagement strategy:As part of product ownership lead a vendor team which is responsible for the technical development of the next best action engine:Establish a foundation for robust data collection, data quality improvement, process enhancements, and governance for digital solutions:Provide direction for the artificial Intelligence / analytics team to strengthen personalized external stakeholder engagement solutions and suggestionsInterested? For this position you'll need the following education, experience, and skills:CRM system knowledge and affinity : Interest in technology and related applications, including utilization of digital channels and media. Working knowledge of CRM:like systems (esp. Veeva) is a must. Experience with orchestration engines and journey solutions (such as Verso Engine/ SFMC) is a strong plus:Apply agile methodology to help teams accelerating on delivery:Analytical skills with the main focus on business case analysis and insights generation linked to channel performance:Experiences with Artificial Intelligence based digital solutions:Outstanding execution and project management skills including planning, networking, change management and training:Effective presentation and influencing capabilities at senior management level to drive investment decision making:Pharma and healthcare experience considered as incremental value:Willingness to travel up to (depending on location, up to 20)Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from youAbout usUCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.Why work for us?At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected and has equitable opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.Learn more about sustainability at UCB and how it is integrated into our business appro

Make your mark for patients We are looking for a  Digital Operations Manager (next best action)  who is agile and innovative to support the Digital Operations group to be ideally based in  Belgium,  Germany or UK,  other European countries can also be considered. About the role As part of our digital transformation journey, we strive to add value to our Patient Value Units (PVU) brand strategies via new technologies, business process optimizations and analytical expertise. Building innovative end-to-end digital programs which create a seamless experience across channels, devices and technologies for our external stakeholders and patients. Within this role you will be responsible for our external stakeholder engagement suggestion tools & processes used by the field-based teams. Who you’ll work with Internal stakeholders including IT, medical, legal and compliance. What you’ll do Understand the unique business requirements of internal stakeholders within from business units at regional and local levels. Identify opportunities to challenge existing processes and implement end-to-end solutions, encompassing both processes and digital tools. Foster alignment and collaboration among various stakeholders, including business units, IT, legal, and compliance teams. Take the lead of a cross functional team as product owner of our next best action engine (Salesforce Marketing Cloud based) with the aim to optimize and execute our healthcare professional (HCP) engagement strategy As part of product ownership lead a vendor team which is responsible for the technical development of the next best action engine Establish a foundation for robust data collection, data quality improvement, process enhancements, and governance for digital solutions Provide direction for the artificial Intelligence / analytics team to strengthen personalized external stakeholder engagement solutions and suggestions Interested? For this position you’ll need the following education, experience, and skills CRM system knowledge & affinity – Interest in technology and related applications, including utilization of digital channels & media. Working knowledge of CRM-like systems (esp. Veeva) is a must. Experience with orchestration engines & journey solutions (such as Verso Engine/ SFMC) is a strong plus Apply agile methodology to help teams accelerating on delivery Analytical skills with the main focus on business case analysis and insights generation linked to channel performance Experiences with Artificial Intelligence based digital solutions Outstanding execution & project management skills including planning, networking, change management & training Effective presentation and influencing capabilities at senior management level to drive investment decision making Pharma and healthcare experience considered as incremental value Willingness to travel up to (depending on location, up to 20%) Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

We are Nestlé.The Good food, Good life company. We believe in the power of food to enhance lives.Nestlé is a multinational food and beverage company based in Switzerland.We offer a wide range of products, including baby food, bottled water, breakfast cereals, coffee, confectionery, dairy products, ice cream, pet food, and more. You might be familiar with some of our popular brands like Nescafé, KitKat, Maggi, Nespresso, Purina, and Nestlé Waters.Diversity and Inclusion: The heart of Nestlé's cultureWe believe it is important that everyone feels welcome and safe at Nestlé, regardless your gender, religion, cultural background, age, disability or who you love. We are convinced that diversity leads to more creativity and innovation and moves our organization forward. That is why we actively work to create a culture and leadership that offers equal opportunities for all!Nestlé needs YOUthAt Nestlé, we are helping to tackle youth unemployment by helping young people develop skills to find jobs, start businesses, and improve livelihoods.As a global company, Nestlé offers many opportunities to build your experience and knowledge.We hire students for internship programs worldwide, into entry-level roles that offer responsibility, autonomy, and best-in-class training.Many of our managers and senior leaders started their career at Nestlé as interns or young graduates.“Ever since my time as trainee in Chile, Nestlé has been a school to me. It has constantly taken me out of my comfort zone, allowing me to adapt to new circumstances.” - GheisyOur employees often describe the company as a place where they are impressed by the speed at which they are entrusted with responsibilities and the abundance of career opportunities available to them. Within our organization, we provide a supportive environment that encourages personal and professional growth.REQUIRED PROFILE • At least 2 years education in a marketing related field. • You have a previous internship experience ideally in marketing. • Extracurricular activities are an asset. Strong learning agility. Project management skills. • Independent and proactive attitude. • Relationship management and communication skills. • Understanding of digital marketing and good IT skills • Bilingual Dutch/English, French considered as an asset. • Affinity with medical nutrition and patient populations preferred • Interest in cooking activities appreciated WE OFFERFirst things first Where will you work? Nestlé’s offices in BrusselsWhen will you start? June/July 2024How long will it last? 6 monthsYour responsibilities​Supports the senior brand manager in developing or activating a brand for a given geography and/or category. • Support the Senior Brand Manager in the execution of the brand plans of the current year and the preparation of the brand plans of the following year in line with the fixed budget. • Develops understanding of target HCPs and target patients and the different channels in which they occur. • Manages packaging development and communication development (on & offline) related to the brand. • Contributes to the building and development of innovation and renovation pipelines. This includes market analysis to identify and better understand the patient population and the competitive environment. • Creates attractive and rewarding brand experiences across contact points. Collaborates with communication agencies and ensures all brand communications contribute to enhancing the company's reputation. • Understands the omnichannel environment and contributes to the development of category strategy. What will make you successful • At least 2 years education in a marketing related field. • You have a previous internship experience ideally in marketing. • Extracurricular activities are an asset. Strong learning agility. Project management skills. • Independent and proactive attitude. • Relationship management and communication skills. • Understanding of digital marketing and good IT skills • Bilingual Dutch/English, French considered as an asset. • Affinity with medical nutrition and patient populations preferred • Interest in cooking activities appreciated