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Orange is the next generation telecom operator on the Belgian and Luxembourgish market and digital transformation is one of our strategic priorities. To carry this out, we are continuously investing in our talents to log into all of tomorrow’s challenges. Do you want to help us make a difference for Orange Belgium’s customer experience? Then you might be glad to know that we are looking for a passionate Operational Process Analyst to join our Mobile Operations department within Customer Service Operations. As Operational Process Analyst in our Mobile Operations department: You proactively detect, analyze, and solve incidents related to transversal products, services, applications with possible impact on customers and you apply the appropriate priority and follow the notification process. You make sure that all issues are solved within the SLAs and with a minimum of impact for the end-users. The information will be shared to stakeholders and clients adequately. You answer and solve up to 3rd level incoming questions and problems coming from the stakeholders on subjects related to technical issues/improvements impacting the product portfolio According to the current escalation process, you escalate to management or peer-to-peer in case of financial risk, operational urgency or high impact. You provide operational support as an Expert to the teams, and you actively seek for improvement opportunities with the different operational departments and external parties. You participate to projects, changes and process enhancements where specific technical and operational expertise for Mobile products are required. You provide input and support to transversal projects in order to anticipate operational business impact. Last but not least, you enhance, maintain or setup reporting, monitoring and dashboards based upon the stakeholder’s requirements. Your profile You have a Bachelor degree or equivalent through experience Since we are working in a fast moving Telecom business, you are interested to develop and/or finetune your Mobile Technology skills You possess strong analytical skills and you are comfortable working with Excel You are a good presenter and you have good communication skills “Priority management” and “Transversal collaboration ! “ are your daily moto ! In mindset and sometimes also in working hours you show a flexible attitude. You communicate fluently in Dutch, French and English

Financial Business Analyst Location: Brussels (office-based, hybrid) We are seeking a dynamic Financial Business Analyst to join our Team and play a pivotal role in making data-driven decisions within our organization. In this role, through a strong business understanding, you will drive forecast models by improving valuable business insights, provide performance analysis and proactively propose solution to improve performance and forecast accuracy. Usually participate in a brand team to link business insights with current performance. ​ Responsibilities: Patient model Lead together with the Franchise Lead, the patient model updates during budget cycles Prepare the different forecast models and consolidation files by brand and onco total by looking at different parameters (volumes, SKU’s, Gross and Net sales) Ensure actual reconciliation in the models by adjusting key KPI’s based on gained market insights Lead Price-Volume variance analysis Benchmark KPI’s with other countries and global guidance Market Insight Monitor monthly brand performance through strategic data analysis, dashboard and automation of data processing Analyse competitor data (KPIs, sales, etc.) and provide monthly update to Onco Leadership Team (OLT) / Brand teams Performance Monitor monthly brand performance through actual sales analysis in close collaboration with the Sales Managers at national and regional level Monitor Key Account and territory performance and support the business with analytical insight to identify action plans to improve performance Analyse stock trends and order patterns to drive better understanding of monthly sales  Market Access case Support development of business cases / P&Ls for Market Access through the different approval steps in order to gain approval for reimbursement Drive actual monitoring and understand impact of sales on market access key assumptions of existing contracts Support declarations of reimbursement contracts from financial point of view Alliance forecast management Co-drive the Alliance Forecast Exercises (AF) for alliances within Oncology together with Franchise Leads and local alliance partners: preparing patient models update, system upload, variance analysis Monitor monthly actual performance and lead quarterly actual updates towards the region  Ad hoc analysis Support any ad hoc analysis for Oncology teams – eg. Preparing arguments for strategic decisions, scenario building etc.   Your profile... Strong and senior working experience as a Financial Analyst or Business Insights Manager ideally in the pharmaceutical industry Master’s degree in Finance or Economics - a must Proficient English Proficient French and/or Dutch - encouraged We offer We balance the expectation of being in the office while respecting individual flexibility. That’s why we work, on average, a minimum of three days per week from the office. We are an international team with plenty of opportunities to learn, grow and develop new skills. By joining us, you will have the chance to create a real difference in the lives of patients every day. You'll work closely with internal and external experts, encouraging cross-functional collaboration and growing your professional network. We value empowerment and trust in our employees. Furthermore, you will craft processes and receive the appreciation and acknowledgment you deserve for your valuable contributions. Why AstraZeneca? We’re dedicated to being a phenomenal Place to Work. Where you are empowered to push the boundaries of science and fuel your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare. Be among our employees who continue to make us a company that stands firmly among the leaders in biopharmaceuticals. We are looking forward to receiving your application! #LI-hybrid Date Posted 19-Mar-2024 Closing Date 15-Apr-2024

You might be glad to know that we are looking for a Solution Analyst . The teams to reinforce are dealing with Billing & Order Management (from Order to Bill) and the Integration Technology. The domain covers both Mobile and Fixed communication specificities. Your mission: · As Solution Analyst you manage different type of projects where you support the business requirements phase, you define the solution, you specify the requirements towards the IT suppliers and you follow the implementation of the solution until the delivery in the hands of business. · You manage and coordinate the delivery of external partners and are responsible to follow the planning, quality and cost of the suppliers. · You will work mainly in project mode (Agile or waterfall), you will be in contact with different people and departments (business Marketing, architecture, IT partners, testing, customer service…) · You will develop a proven experience in implementation allowing practical knowledge of integration challenges (performance, negative flows, error management, …) · Because you stay on top of things, you will look at technology and market trends that may impact your domain and therefore, you will take a supporting role in identifying opportunities to introduce such technologies in the Orange landscape. Your profile : · You have (or will soon have) a Master degree in civil engineering, computer sciences, physics or mathematics · You have a good overall IT knowledge and a huge interest for this domain · You are fluent in English, knowledge of Dutch and/or French is a plus · You are eager to learn · You are structured, analytical, assertive and a true team player · You are extremely motivated and like challenges What are we offering: A dynamic working environment where you have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, a company car, performance bonus, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, and medical insurance. Inspired? Then we would like to hear from you! If there’s a match in the making, we’ll invite you for a first interview.