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Orange is the next generation operator in the Belgian Telecom market. We are continuously investing in our IT department and maybe your talent is the one we are currently looking for! Sounds good? Then you might be glad to know that we are looking for an IT Solution Architect – Order Management . The teams to reinforce are dealing with the CRM, the Order Management and the Integration Technology. The domain covers both Mobile and Fixed communication specificities. Your mission: You design the end-to-end solution architecture so that it responds to the needs of the organization from an agility and cost efficiency perspective You recommend “fit-for-purpose” solutions to meet the business needs You define the transition path from the current landscape to the future Customer Engagement ecosystem based on Salesforce and Vlocity You drive innovation in technology As IT Solution Architect Order Management, you: Design & roll out cost effective architectures for your functional domain (= application portfolio) and in order to meet business requirements while ensuring compliance of the design with Enterprise Architecture principles Define the transition path from current to target architecture, taking into account business, technical, legal/regulatory and financial constraints and turns it into a 12m to 18m roadmap Drive innovation for a transversal functional domain by closely monitoring industry trends and understanding their impact on technology Identify and recommend fit to purpose solutions to meet the target architecture (incl. contribution to RFP as solution expert) Focus on execution plan in the framework of small to large projects and controls the deliverables from the outsourcing partner Support the domain manager in vendor management activities as solution expert You have expertise in: Salesforce (sales, service and marketing cloud): campaign Management, case Management, customer interaction management Salesforce Communications Cloud (Vlocity): core and managed package, Enterprise Sales Manager CPQ capabilities (Configure / Price / Quote) in a Telco environment is an asset Expertise in: SaaS solutions and integration framework in complex IT landscape Experience in DevOps and Agile developments in key Your profile: You have a university degree with at least 3 to 5 years of experience in designing cost effective IT solution Previous exposure to IT outsourcing delivery model (on/offshore) is a plus Proven experience in IT partner and contract management is a plus Able to work and collaborate transversally and have developed communication skills Capacity to influence and engage Stress resistant, customer- oriented and flexible English is a must. French or Dutch is optional What are we offering: A dynamic working environment where you have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, a company car, performance bonus, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, and medical insurance. Inspired? Then we would like to hear from you! If there's a match in the making, we'll invite you for a first interview!

We open up a world of digital opportunities so people live better and work smarter.Job ContentContextEBU is undergoing a major business transformation with the SPEED transformation program. One of the key priorities is to increase operational efficiency by further simplifying, digitalising and automating our B2B activities. We have set an ambitious B2B operational efficiency target with >€80M OPEX savings across EBU and CUO.This function will be mainly responsible to finalise the design of the integrated cost plan to realise those savings; to drive and steer the successful implementation of the cross-functional efficiency initiatives; define the corresponding workforce trajectory (skills and dimensioning) and continuously measure & track E2E operational excellence for B2BThe function resides within the Strategy, Transformation and Excellence division of EBU responsible to drive, steer and transform our B2B business. The mission of this division is to define the B2B strategy, deliver the SPEED transformation, manage directly key transformational levers (e.g. digital, customer experience, data & BI) and ensure operational and commercial excellence.Job contentAs Manager Operational Excellence you will report directly to the Chief Operating Officer of the Enterprise Business Unit.The role will have a very frequent exposure both to the EBU MC and key CUO stakeholders. It is also a very transversal role requiring cooperation at Group level and with many different BU (e.g. ZBB program).The responsibilities of this very transformational and cross-functional role will be to:Set and manage ambitious yet realistic cost ambitions and efficiency KPIFinalise design and frequently update integrated cost plan for B2B to ensure that the 5Y plan efficiency targets are realizedMonitor tightly the detailed design and execution of all major cost initiativesSet the corresponding FTE and skill evolution to realize EBU strategy and transformation (strategic workforce planning)Measure and track continuously the E2E operational excellence for B2B; understand rootcauses and define corrective actionsPropose and implement required operating model impactsIn the context of your role, you will also be responsible for the KI 6.6 within the SP6.A more detailed description of your responsibilities can be found belowCost planBuild, update and monitor the execution of the integrated cost initiatives portfolio to achieve the 5YP ambitionsRealise new cost initiatives and successfully execute priority cost savings initiativesLead specific cost programmes or initiativesOperational Excellence – tracking and actioningInterpret movements in the EBU MC dashboard and manage the B2B risk planSetting up a consistent KPI structure dissecting operational excellence performance from top to bottom (sales & GTM, portfolio, operations & delivery)Deepening "non-excellent" areas, defining root causes and setting up necessary actionsMonitoring profitability of accounts/segments/products, understanding root causes of underperformance and designing actionsBenchmark operational performance against best practices and relevant telcos; derive insights for EBUSkill & resourcing planMaintain a relevant skill map (in collaboration with HR)Update and refine the 5 year plan FTE trajectorySupporting FTE budgetingManaging an integrated cost & FTE/Skill planProfileYou will have a minimum of 10 years of professional experience, with expertise in leading major transversal programmes, including an efficiency component.Your key competencies are:The ability to work transversally and to face challenges constructivelyStrong communicatorStrong analytical skillsStrong programme management skillsFluent in taking decisions and setting up actionsAbility to tightly monitor progress and drive executionOur OfferAt Proximus you have the possibility to shape your own future and the digital future of our customers. We offer you:Our digital workplace, which assure you a better work-life balanceA nice and varied salary package including insurance, a mobility plan of your choice, telecom and other benefits.The opportunity to build your own career and your development thanks to a continuous learning environment and the exhaustive offer of our Proximus Corporate University.

Discover TrendTrend Micro Incorporated, a global cloud security leader, creates a world safe for exchanging digital information with its Internet content security and threat management solutions for businesses and consumers. A pioneer in server security with over 25 years experience. We deliver top-ranked client, server and cloud-based security that fits our customers' and partners' needs, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the Trend Micro Smart Protection Network infrastructure, our industry-leading cloud-computing security technology, products and services stop threats where they emerge, on the Internet, and are supported by 1,000+ threat intelligence experts around the globe. For additional information, visit www.trendmicro.comDiscover YouAt Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here.Discover your next exciting career opportunity….The RoleCreate new opportunities for Trend Micro at these accounts and focus on replacing competitive products.Work closely with the necessary Systems Integrators, resellers and other partners to enable strategic development of your defined accounts.Maintain up-to-date pipeline and forecast reporting systems.Attendance and presentation at relevant sales exhibitions, EBR’s and events.Provision of timely and accurate reports on a regular and ad-hoc basis as directed by the Regional Director.You areFluent in both written and spoken English and FrenchExcellent at presentation and communication.Excellent at influencing, negotiation and relationship building.Flexible in mind-set in a changing environment.A strong new business mentality to be successful in a highly competitive business.A Creative professional customer focused Sales Account Manager.You haveProven and successful experience in a senior sales position within a high tech, enterprise focused sales environment.A proven track record of success and good knowledge about the anti-malware market.A strong background in IT based selling new business into large enterprise clients.Comfortable engaging and leading virtual sales teams.Extensive experience in opening up large enterprise accounts and building/maintaining strong multi-level relationships at large enterprise accounts.The ability to use all available resources within the team and the Trend Micro channel to optimize the working relationships with our customers.The ability to motivate customers and channel partners to position Trend Micro as a preferred and trusted business partner.Experience in complex, multi-year and (ideally) financed enterprise software creation.At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.