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Commercieel administratief medewerker Nl-Fr (m/v)Full timeBrussel Voor een van onze klanten, die een succesvol familiebedrijf en actief is in waterzuiveringsoplossingen, zijn we actief op zoek naar een medewerker dienst na verkoop om te werken in de noordwestelijke regio van Brussel.   Taken:  Je missie is zeer breed en gevarieerd, maar vooral gericht op after-sales service.   Je hebt vooral administratieve taken:   Je bent een schakelbord tussen klanten en techniekers TelefoonbeheerJe maakt een planning van de interventies van onze after-sales technici  Je doet opvolging van onderhoudsafspraken, facturatie, etc...   U bent de tussenpersoon tussen onze individuele klanten en de after-sales technici.   Je komt terecht in een team van 2 personen en organiseert de planning van minstens 4 techniekers.  U rapporteert naar het management.  Uw profiel:   Je hebt je middelbare school met succes afgerond.  Je hebt enige ervaring opgedaan in een planningsafdeling.  Je bent perfect tweetalig Nl/Fr  Kennis van het Engels of Duits is een pluspunt.   U kunt uw prioriteiten organiseren en kiezen, u bent gewetensvol in uw werk en neemt uw verantwoordelijkheden ter harte.   Je hebt een zeer goede commerciële houding ten opzichte van klanten.   Je bent nauwgezet en precies.   Word en Excel hebben geen geheimen voor je.  Kennis van het CMR-systeem in Lotus heeft de voorkeur.   Aanbod:   Een stabiele job in een sterk bedrijf.  Een afwisselende baan, waarbij je zowel je interpersoonlijke en communicatieve vaardigheden als je organisatorische en administratieve vaardigheden gebruikt.  Een interessant salarispakket.  Mogelijkheid op vaste aanwerving na een positieve interim opdracht.   Geïnteresseerd?   Stuur uw CV en sollicitatiebrief naar [email protected] met als onderwerp: Commercieel administratief medewerker Nl-Fr (m/v) 

Orange is the next generation operator in the Belgian Telecom market. We are continuously investing in our IT department and maybe your talent is the one we are currently looking for! Sounds good? Then you might be glad to know that we are looking for a passionate IT Service Assurance Manager , to join our IT Department. Your mission Ensure the IT operational efficiency and quality of service by having an active role on IT operations (hot & cold loop follow up, performances monitoring, processes, tools, governance) Lead Quality & Performance initiatives of key Products, Services and Processes to improve efficiency and quality of service, and to enable value for Customer’s experience while keeping costs under control. Define, implement and manage SLAs for assigned services and ensure services that meet the business needs to agreed levels. Mentor and coach the services team and handle customer service interactions, reports, and repairs. The ITSA-manager ensures excellent customer service and maintains strong relationships with customers and third-party vendors. The ITSA-Manager defines the Service Assurance Roadmap. As IT Service Assurance Manager, you: Support IT Service Assurance director in his mission to reach the operational excellence by having an active role on different processes (incident, change, problem), on governance (processes, SLA, organization), on tools & monitoring and on communication Act in collaboration with IT Service Assurance director as a relay between IT operational organization and main Orange Stakeholders (Exco, Sales & MKT business, Customer Service). Act as main interface in IT department with Orange Service Management Center (leading incidents and change) and Customer Service Are responsible to lead a (virtual) team of Service Assurance experts hosted in Orange and at suppliers of Managed Services. Define fit for purpose end-to-end Service Assurance framework aligned with best practices to help the organization improving Customer experience, Simplification, Digitalization and prepare the organization for moving towards an IT Silent Operations strategy and structure. Lead enhancements to Preventive Maintenance by organizing continuous improvements in Service observability, monitoring, preventive ticketing, daily checks, and housekeeping to prevent incidents. Enforce that Service Assurance activities are duly applied in delivery governance in order that new projects meet the requirements of operational readiness (OMM, Service Guides), integrity and compliance with operational policies. Own Problem Management Process across divisional teams, leads governance meeting involving Technical Service Managers, organizes tickets quality reviews, controls that problems MTTR (Mean Time to Resolve) meets SLA. Lead Performance Reporting for in live E2E Services across partners in collaboration with Technical Service Managers. Lead Quality “Audits” to ensure that Partners are correctly applying contracts, practices, operational standards, and reporting. Coach and train Technical Service Managers and Project Leaders to ensure awareness, buy in and implementation of Service Assurance models, policies, and documentation. Manage improvement plans and coordinate task forces across different domains to improve the operational quality delivered to the Business. Specific expertise required: Broad Technical knowledge in several disciplines. Strong knowledge of the functioning of an IT operations service: ITIL processes , IT infrastructure & applications landscape Knowledge in Telco environment - very good knowledge of the existing and emerging telecom ecosystem Nice to have: knowledge on operations observability & automation Managing IT teams Preferably Multi-Cloud experiences Your profile You have a University Degree or equivalent by experience with at least 5 years professional experience in a similar position. Leadership experience with helicopter view recommended to manage transversal projects Communication and listening skills Ability to quickly develop relationships with multiple stakeholders Coaching skills Persuasiveness and presentation skills Quality driven, customer and service oriented Analytical and figures-oriented mindset, as well as strong planning skills Fluent in English – any good knowledge of French or Dutch is a plus. What are we offering: A dynamic working environment where you have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, a company car, performance bonus, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, and medical insurance. Inspired? Then we would like to hear from you! If there’s a match in the making, we’ll invite you for a first interview.

What's the role You will have many responsibilities to develop the digital future within Hilti. You will be responsible for planning, executing & optimizing digital marketing campaigns with focus on engaging & acquiring new customers. Furthermore, your creativity knows no limits and you love to create out-of-the-box content to engage with the customers through Social media & Marketing mails. In addition, you also put this creativity at good use in supporting projects of your Marketing colleagues. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. What does the role involve? Digital marketing: Set and implement social media and communication campaigns aligned with marketing strategies. Develop engaging text, image and video content for Social Media / Campaigns / Marketing Mailing. Create detailed campaign plans, including timelines, budgets and resource allocation. Collaborate with internal teams to ensure the successful execution of campaigns across various digital channels. Set up creative initiatives and implementation of actions to grow the engagement rate of Campaigns / Marketing Mailing. Collaborate with the Marketing team to design posts to sustain readers’ curiosity and to create buzz around new products. Monitor, analyse and report on the performance of the actions carried out to propose action plans, corrective actions, evolutions. What do we offer? Show us what you’re made of and we’ll offer you an exciting position within an enthusiastic Marketing team of 20 people. You will be given autonomy to introduce & develop new ideas and also a unique opportunity to determine the direction of Marketing Automation withing Hilti Belux. We offer a competitive salary package combined with an attractive homeworking policy and development opportunities. At Hilti, we invest in our people and have a very thorough development process in which your career path is completely determined by your own interests and ambitions within Hilti, both domestically and abroad. What you need is: Master degree, specialised in (Digital) Marketing with an equivalent experience of min. 2 years within an agency or a recognized brand A creative/out-of-the box mindset is a must Experience in creating and optimizing paid campaigns on Social Media & Google Knowledge of the Microsoft Office, Photoshop, Illustrator & Indesign software is a plus Strong linguistic skills (Dutch, French & English)

Job Description As the Network System Engineer, you will play a pivotal role in Tessenderlo Group’s Global Network Enterprise and Data Center environments. Your primary responsibilities include installing, managing, documenting, and administering these critical systems to ensure smooth operations aligned with business demands. Additionally, you will be tasked with enhancing network performance, capacity management, and overseeing changes. Your expertise in information systems management and technology costing will be essential for success. Key Accountabilities: Configure and operate Tessenderlo Group's Network and Data Center environments. Provide support for all network hardware, servers, data storage, and workstations. Lead or participate in IT projects, including upgrades, training, and troubleshooting. Implement innovative IT solutions and processes. Offer 2nd and 3rd line support for incidents and changes, ensuring rapid resolution. Develop and maintain documentation to support system understanding. Analyze system performance, propose improvements, and forecast IT needs. Maintain backup systems in coordination with business retention requirements. Deliver excellent customer service to internal stakeholders. Ensure compliance with organizational policies related to safety and environmental protection. Stay updated with technological advancements and participate in root cause analysis to enhance IT support. Qualifications Required: Bachelor’s degree or equivalent experience. Expertise in DNS, WAN, LAN, WLAN, VPN, TLS, SDWAN technologies. Proficiency in troubleshooting Enterprise and Global network architectures. 2+ years working as network specialist in a Cisco infrastructure environment. Cisco training or at least 5 years of demonstrated experience. Additional: Cisco CCNA Certification Knowledge of Cisco DNA Extensive knowledge of and/or exposure to Cisco ISE Microsoft Technologies (Microsoft O365, MS SQL, MS Teams (VoIP), OneDrive, Azure), PCs, Servers, and Virtual environments (VMware), are a plus. Knowledge of managing technology cost, contract negotiation of technology goods. Additional Information Conclusion: As a Network System Engineer, you will be at the forefront of ensuring the efficiency and reliability of Tessenderlo Group's network infrastructure. Your expertise and proactive approach will contribute significantly to the organization's success in meeting its technological goals. Our offer: A role with responsibilities and a wide variety of activities; Ambitious challenges; A competitive salary with fringe benefits; Activities that make sense, in building a better world, because every molecule counts. In an optimistic environment.

Make your mark for patientsTo strengthen ourInformation Technologyteam, based at the HQ, in Brussels, Belgium, we are looking for a talented individual to fill the position of:Clinical Development IT Solution Architect.About the role:At UCB, our mission is to accelerate and transform the way we design and plan clinical trials through technology. Ultimately, the activities of our team contribute to the patient journey, impacting and optimizing the trial experience.This pivotal role focuses on analytics and business intelligence to strengthen our clinical operations and internally developed IT clinical landscape. The function works closely with physicians working on our clinical development journey to analyze and define technical opportunities and translate those into innovative business solutions. The ideal candidate will offer subject matter expertise on technology, architectural landscape, and roadmap, ensuring alignment with our strategic goals.The role will also drive the application of the latest AI technologies in the core processes of the clinical development space, including, but not limited to, the automatic design of clinical protocols. This will be done by further developing our in:house solution that supports core Clinical Processes such as risk:based monitoring, end:to:end clinical data automation, end:to:end content automation, and protocol complexity assessment.This role is based globally with a focus on the Clinical Development domain. The role may expand to other areas if necessary.What you'll do::Analytics and Business Intelligence: Specialize in leveraging analytics and business intelligence tools to enhance and support our clinical operations, contributing to data:driven decision:making.:Technology Leadership: Act as a technology thought leader, providing guidance on technology selection, integration, and implementation to align with business objectives.:Architectural Landscape and Roadmap: Develop and maintain a comprehensive understanding of the IT Business Intelligence landscape for Clinical Development, contributing to the creation and execution of a robust technology roadmap.:System Ownership: Assume the role of a system owner for designated projects, ensuring end:to:end responsibility for the success of IT implementations, including computerized system validation activities.:Digital Governance: Ensure compliance for all solutions in the scope of the role with relevant legal, governmental requirements, or requirements issued by supranational organizations.:Data governance: Demonstrate a broad understanding of internal and external data flows, processes in UCB and Drug Development, and act as a business champion for data as a corporate asset and the digitalization process.Interested? For this position you'll need the followingeducation, experienceandskills::Masters Degree in natural or IT:related science : 2+ years of experience in a technology or healthcare environment (academia or industry):Passion for Data Science and developing analytical solutions:Coding experience with tools like R, C/C++, Python, or similar:Ability to use analytical environments like Spotfire, Qlik to discover insights:Knowledge in advanced analytics (including machine learning) and data mining technologies:Project management skills:Fluent in English as this is UCBs corporate languageWhy you should applyDo you want to contribute in bringing real value to patients living with severe diseases while driving innovation forward?Join UCB's dynamic, inspiring and innovative environment and team. You will be recognized for impactful performance via a competitive compensation and benefits package and you will enjoy ample personal development opportunities.Tell us what makes you the perfect match to our team and join one of the most dynamic and forward looking IT organizations in the world.Are you ready to 'go beyond' to create value and

Make your mark for patients We are looking for a  Global Advanced Analytics Transformation Project Manager  who is curious and innovative, to join our  Global Advanced Analytics  team, based in our  headquarters  in  Brussels ,  Belgium  or in our office in  Atlanta ,  United States . About the role The Analytics Transformation Project Manager will lead the best practice of project management in Global Advanced Analytics (AA) team and support Analytics Transformation Lead in various projects delivery and coordination to enable our analytics and insights operations. The ideal candidate will play a critical role in building up and maintaining the system of project portfolios tracking and knowledge management, meanwhile being a subject matter expert of enabling the best practices of project management for the team. Who you’ll work with This individual will collaborate closely with multiple advanced analytics projects and Global Analytics leadership team to ensure the visibility of projects portfolio status, resources allocation, risk identification. He or she will also work closely with Insights Excellence team and other insights team to support the connectivity between analytics projects portfolio and other insights project portfolio. What you’ll do Develop, and maintain the projects portfolio management system/tool/trackers for Global AA team, to provide clear overview and visibility of progress for each project in a frequent basis. Liaise with other Program Management subject matter experts in Program and Project management in UCB, to ensure adoption of best practice. Support centralized knowledge management, with a focus on the AA components, consistent with Integrated Insights and Analytics knowledge management strategies and plans e.g., business cases, outputs centralization. Identify the risks and new opportunities of project management in Global AA team in order to continuously improve project management processes for the delivery excellence. Work closely with Insights Excellence team to provide inputs and information to the integrated insights and analytics project management approach. Create the best practice of Project Management, including methods templates, materials guidance, and provide guidance/training to relevant audience; Identify the opportunity and ensure the up to date of the guidance, to ensure the optimized efficiency and productivity for delivery excellence. Support communication and change management initiatives, e.g. SharePoint, newsletter creation, event PM. Interested? For this role we’re looking for the following education, experience and skills Minimum 4 years of experience in project/program management. Project Management Certificate is an asset. Change management experience would be beneficial. Strong attention to detail and excellent execution skills is a must. You will possess excellent organizational skills and a structured way of working. Able to communicate and collaborate effectively across multiple languages and cultures with proven experience of influencing various stakeholders (with English as the common language) You value the team culture of being self-motivated, curious, propensity for action, and value-centric mindset. Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! 

Orange is the next generation operator in the Belgian Telecom market. We are continuously investing in our IT department and maybe your talent is the one we are currently looking for! Sounds good? Then you might be glad to know that we are looking for an IT Solution Architect – Order Management . The teams to reinforce are dealing with the CRM, the Order Management and the Integration Technology. The domain covers both Mobile and Fixed communication specificities. Your mission: You design the end-to-end solution architecture so that it responds to the needs of the organization from an agility and cost efficiency perspective You recommend “fit-for-purpose” solutions to meet the business needs You define the transition path from the current landscape to the future Customer Engagement ecosystem based on Salesforce and Vlocity You drive innovation in technology As IT Solution Architect Order Management, you: Design & roll out cost effective architectures for your functional domain (= application portfolio) and in order to meet business requirements while ensuring compliance of the design with Enterprise Architecture principles Define the transition path from current to target architecture, taking into account business, technical, legal/regulatory and financial constraints and turns it into a 12m to 18m roadmap Drive innovation for a transversal functional domain by closely monitoring industry trends and understanding their impact on technology Identify and recommend fit to purpose solutions to meet the target architecture (incl. contribution to RFP as solution expert) Focus on execution plan in the framework of small to large projects and controls the deliverables from the outsourcing partner Support the domain manager in vendor management activities as solution expert You have expertise in: Salesforce (sales, service and marketing cloud): campaign Management, case Management, customer interaction management Salesforce Communications Cloud (Vlocity): core and managed package, Enterprise Sales Manager CPQ capabilities (Configure / Price / Quote) in a Telco environment is an asset Expertise in: SaaS solutions and integration framework in complex IT landscape Experience in DevOps and Agile developments in key Your profile: You have a university degree with at least 3 to 5 years of experience in designing cost effective IT solution Previous exposure to IT outsourcing delivery model (on/offshore) is a plus Proven experience in IT partner and contract management is a plus Able to work and collaborate transversally and have developed communication skills Capacity to influence and engage Stress resistant, customer- oriented and flexible English is a must. French or Dutch is optional What are we offering: A dynamic working environment where you have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, a company car, performance bonus, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, and medical insurance. Inspired? Then we would like to hear from you! If there's a match in the making, we'll invite you for a first interview!

Make your mark for patientsWe are looking for aGlobal Advanced Analytics Transformation Project Managerwho is curious and innovative, to join ourGlobal Advanced Analyticsteam, based in ourheadquartersinBrussels,Belgiumor in our office inAtlanta,United States.About the roleThe Analytics Transformation Project Manager will lead the best practice of project management in Global Advanced Analytics (AA) team and support Analytics Transformation Lead in various projects delivery and coordination to enable our analytics and insights operations.The ideal candidate will play a critical role in building up and maintaining the system of project portfolios tracking and knowledge management, meanwhile being a subject matter expert of enabling the best practices of project management for the team.Who you'll work withThis individual will collaborate closely with multiple advanced analytics projects and Global Analytics leadership team to ensure the visibility of projects portfolio status, resources allocation, risk identification. He or she will also work closely with Insights Excellence team and other insights team to support the connectivity between analytics projects portfolio and other insights project portfolio.What you'll do:Develop, and maintain the projects portfolio management system/tool/trackers for Global AA team, to provide clear overview and visibility of progress for each project in a frequent basis.:Liaise with other Program Management subject matter experts in Program and Project management in UCB, to ensure adoption of best practice.:Support centralized knowledge management, with a focus on the AA components, consistent with Integrated Insights and Analytics knowledge management strategies and plans e.g., business cases, outputs centralization.:Identify the risks and new opportunities of project management in Global AA team in order to continuously improve project management processes for the delivery excellence.:Work closely with Insights Excellence team to provide inputs and information to the integrated insights and analytics project management approach.:Create the best practice of Project Management, including methods templates, materials guidance, and provide guidance/training to relevant audience; Identify the opportunity and ensure the up to date of the guidance, to ensure the optimized efficiency and productivity for delivery excellence.:Support communication and change management initiatives, e.g. SharePoint, newsletter creation, event PM.Interested? For this role we're looking for the following education, experience and skills:Minimum 4 years of experience in project/program management.:Project Management Certificate is an asset.:Change management experience would be beneficial.:Strong attention to detail and excellent execution skills is a must.:You will possess excellent organizational skills and a structured way of working.:Able to communicate and collaborate effectively across multiple languages and cultures with proven experience of influencing various stakeholders (with English as the common language):You value the team culture of being self:motivated, curious, propensity for action, and value:centric mindset.Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from youAbout usUCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.Why work with us?At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a hu

Description: Looking for a next challenge? Do you want to make a difference locally and globally? Marsh Belux has an amazing opportunity for you as Business Developer M/F – Risk & Insurance M/F What can you expect ? As a Business Developer you will join Marsh’s bespoke Corporate segment, dedicated to risk advisory and insurance solutions for large companies with a headquarter in Belgium. You will be part of a strong team of Client Executives and Business Developers with proven experience as risk advisors for many of Belgium's most renowned enterprises. Our client relationships are coordinated by a Client Executive, who draws from our industry and risk knowledge and assembles the resources to analyze, measure and manage the risks faced by these companies. Your role as Business Developer will be the development and management of a new client portfolio with aforesaid enterprises in respect of the management of their risks. You will implement a consistent sales strategy that drives business results. You will oversee sales, client onboarding, client management and ensure prospect and client satisfaction throughout the process . You will act as a single point of contact for the clients and prospects while you coordinate our various teams internally. What is in it for you ? An international well-established company with a strong brand and strong results to match. Opportunity to make the difference and to work on both local and sub-regional projects. Attractive benefits coverage outstanding learning and mentoring programs, and internal mobility opportunities both locally and internationally. We will count on you to: Develop new relationships in targeted industries, in order to offer solutions in respect of the management of risks, through risk advisory and insurance services.  Direct and conduct thorough research, and target prospects leveraging our expertise and our international network, in order to generate new business. Prepare and deliver proposals, contracts and/or other sales-related processes Cultivate the new client relationships Work closely with our Chief Commercial Officer and Corporate Segment Leader, and implement our sales strategy. What you need to have: Hold at minimum a Bachelor’s Degree (or equivalent) in economics, finance, insurance or risk. Preferably professional experience in a business development role in risk or insurance management or account management. Eagerness to do business through building and maintaining your professional network via networking, cold calling, use of social media. Excellent communication skills, both orally and in writing. Full professional proficiency in Dutch, French and English is required to strengthen the sales and client relationship experience. Eagerness to exchange collaborate and work in a multinational network and a global company. Think outside of the box, a can-do positive attitude, interpersonal skills, flexibility, team spirit. More about us: (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people, which includes Guy Carpenter, Mercer and Oliver Wyman Group. MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and . Follow Marsh on Twitter ; ; ; and , or subscribe to . Marsh is a global leader in  insurance broking  and innovative risk management solutions . We help clients quantify and manage risk and help them unlock new growth opportunities. Having an established presence in more than countries worldwide, national and international collaboration and connectedness are at our business's core. We are  relation builders  at heart, both with our colleagues and our clients.  Diversity  and  inclusion  is an integral part of our culture. All this makes for fertile ground for your personal and professional development, benefitting from an environment that stimulates internal mobility . .

Make your mark for patientsWe are looking for a Head of Global Labelling, Promotion and Advertisement to join us in our Global Regulatory Affairs team, based in either our Brussels, Belgium or Atlanta, Georgia (U.S.) offices.About the roleThe Head of Global Labelling and Promotion is a member of the Global Regulatory Affairs Leadership Team (GRA:LT) and provides senior leadership, mentorship, and oversight of the global and regional labelling teams (or labelling community). Accountable for global and regionally specific labelling and advertisement and promotional training pertaining to GRA's mandate.Who you'll work withYou will report into the Global Head of Regulatory Affairs.What you'll dostylemargin:bottom:11.0px::Responsible for providing regulatory leadership for the Labelling community by ensuring partnership between Global and Regional Labelling teams and cross: functional stakeholders.:Recruit, develop, and retain highly talented and skilled Labelling leads and scientists.:Epitomize and drive a culture of accountability and excellence, motivating employees to perform at their highest ability.:Active and contributing member of the GRA:LT and Secretary of the GLC.:Accountable for creation and maintenance of Target Core Labelling Profile (TCLP), CCDS, Prescribing Information (PI), Patient Information Leaflet (PIL or med guide), and Instructions for Use (IFUs).:Fosters an organizational culture that "labelling aids in driving development.":Oversees delivery of differentiated assets via Target Core Label Profile (TCLP) and CCDS. :Oversees that TCLP and CCDS process leads to well:crafted and competitive regional labels.:Oversees strategic and compliant lifecycle maintenance of labelling activities.:Is accountable for the process of Regulatory review of Promotional and Non:Promotional Materials.:Ensures appropriate alignment in review of promotional materials or scientific communications at global level.:Accountable for all general Labelling training, responsible for creating and maintaining specific training for Labelling Leads and create consistency by ensuring best practices and learnings are shared across therapeutic areas and/or products.Interested? For this position you'll need the following education, experience and skills:stylemargin:bottom:11.0px::Bachelor's degree required, master's preferred.:Significant pharmaceutical industry experience. This is inclusive of several years of labelling experience or a combination of regulatory affairs and labelling and/or related experience.:Global labelling experience for core countries: (US and EU : required; and JP and CN preferred), with a proven track record of approved labels with business:driven differentiated profile.:Thorough understanding of global drug development processes that connect with global labelling regulatory requirements and processes.:Has developed a strategic network in the external labeling community.:Up to date knowledge of the global labelling environment, expert understanding of the complex set of regulations within which the organization operates and maintains an awareness of the subtleties of regulations worldwide.Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from youAbout usUCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.Why work with us?At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a h

Make your mark for patientsWe are looking for an IT G2M Omni channel Lead whom has a good understanding of pharma commercial activities and marketing dynamics to join us in our IT Commercial EU and International Markets team, based in our HQ office in Brussels, Belgium.We aspire to be the Patient Centric global biopharmaceutical leader transforming the lives of people with severe diseases and we need exceptional individuals to achieve this goal. We are looking for enthusiastic and talented professionals who thrive on challenge and change, who want to make a difference and deliver results.What you'll do Website management :Oversee the day:to:day operations of the companys branded websites, ensuring optimal performance, security, and user experience.:Lead a team of IT professionals responsible for website development, maintenance, and support.:Collaborate with cross:functional teams to update and maintain website features and content, reflecting the latest developments in the pharmaceutical industry.:Implement robust features, analytics and monitoring tools to track website performance, user engagement, and other key metrics.Digital strategy :Drive digital transformation projects focusing on omnichannel healthcare professionals (i.e. HCP) personalised experience (e.g. websites mostly but also closely to remote engagement, campaigns, email marketing, pull strategy, etc.) and Veeva CRM (e.g. HCP engagement channel management) that will enable a better customer experience and engagement.:Ensure an integrated 360 degrees healthcare professionals (HCPs) view and that all channels are well integrated so that those can be consumed by AI and BI capabilities. Your goal will be to partner with the brand teams in order to create the right customer journey in a personalised manner.:Guide and influence the omni channel strategy and decisions by thinking long:term, demonstrating adaptability and bringing focus to the complexity:Foster a culture of innovation, collaboration, and continuous improvement within the IT department.Project management :Manage project ensuring successful implementation within agreed cost, schedule and quality targets with the support of consultants that you would manage.Stakeholder management :Partner with stakeholders (Commercial teams, Operations teams...) in various regions to identify areas of improvement and innovation in the Web, CRM and Omnichannel area (new initiatives or improvement of current solutions)Interested? For this role we're looking for the following education, experience and skills :Qualifications: 8 years of experience with a masters degree in IT or a business:relevant discipline, fluent in English.:Technology: Strong knowledge of web technologies, content management systems, and digital marketing practices.:Pharma Experience: Proven experience in the pharmaceutical or healthcare industry, understanding unique challenges and opportunities in the sector.:Project Management: Skilled in managing complex projects end:to:end, handling stakeholders, budget, scope, and resources under tight deadlines while following established procedures and best practices for long:term success.:Collaborative: Highly collaborative, able to build strong relationships with Commercial and IT stakeholders, sharing knowledge, best practices, and key priorities. Excellent interpersonal skills for effective communication at all organizational levels.:Business Acumen: Able to think strategically and tactically, making informed decisions with sound business judgment. Willing to challenge current thinking.:Innovative Mindset: Inspired by the companys mission, fitting well with the collaborative and innovative company culture. Able to identify impactful changes for patients and navigate through rapid digital changes.Why work for us?At UCB, we don't just complete tasks, we cr

Als Technical Support Coordinator ben je verantwoordelijk voor de technische ondersteuning van interne en externe klanten, de logistieke opvolging binnen after sales en coordinatie van teamplanning.BedrijfsomschrijvingOnze klant in een internationaal bedrijf actief in Electronics, gelegen in Evere.OmschrijvingAls Technical Support Coordinator ben je verantwoordelijk voortechnische adviesverlening en ondersteuning aan verdelers, klanten en techniekers bij klachten en problemen analyseren van aanvragen en bestellen van correcte wisselstukken voor herstellingmateriaalplanning voor de techniekersaanspreekpunt van de afdeling, contact met interne stakeholders (techniekers, dispatchers, contact center, etc.) bestellingen van spare parts en correcte opvolging van het logistiek proces voor tijdige leveringcoordinatie van het team, inclusief planning van uren, verlof, training van collega'sProfiel van kandidaatDe ideale Technical Support Coordinator:zeer goede kennis van Nederlands en Franstechnisch onderlegd in opleiding of ervaringrelevante ervaring als 2nd of 3rd line (technisch, IT), dispatcher, technisch commercieel medewerker, etc. proactieve instelling en hands-on mentaliteitsterke planningvaardighedenAanbodAls Technical Support Coordinator maak je deel uit van een hecht team bin een internationale marktleider.Je hebt een full time positie met een aantrekkelijk loonpakket.Naast een gevarieerd takenpakket binnen de technische commerciële binnendienst, zal je jezelf ook ontplooien tot coordinator binnen het team met bijkomende verantwoordelijkheden.

Om ons team Technical Training te versterken is EDUCAM op zoek naar een:Technical Trainer Automotive (M/V)Regio’s Antwerpen en Vlaams BrabantOver de positie:Als Technical Trainer ontwerp en verzorg je de technische kwaliteitsopleidingen op basis van inhouden die aangeleverd worden door hetzij EDUCAM hetzij door onze klanten om de competenties van de autotechnici op peil te brengen. Hieronder enkele van jouw boeiende taken:Geven van praktijkgerichte technische opleidingen;Schrijven van technische opleidingen;Werken met diagnose apparaten aan recente voertuigen;Administratieve opvolging van jouw opleidingen;Ontwikkelen van nieuwe opleidingen.Een groot deel van jouw verantwoordelijkheden als Technical Trainer valt onder het voorbereiden van jouw opleidingen. Waarvan enkele van onderstaande onderdelen tot behoren:Instuderen en opzoekingen in technische werkplaats documentaties;Nadenken over didactische methodes;Voertuigen voorbereiden voor de praktische oefeningen;Gebruiken van nieuwe leermethoden zoals e-learning;Technische evoluties opvolgen.Over jou:Wij zijn op zoek naar een enthousiaste collega met een positieve ingesteldheid. Je bent bereid en staat open om continu bij te leren in een snel evoluerende sector. Je hebt oog voor kwaliteit en kunt goed zelfstandig aan de slag. Daarnaast herken je jezelf in het volgende profiel:Je hebt een Bachelor Automotive of gelijkgesteld door diagnose ervaring;Je hebt goede kennis van Nederlands en Frans, kennis van Engels of Duits is een pluspunt;geldig Rijbewijs B;Je hebt kennis van garage uitrusting en MS Office;Uiteraard ben je gepassioneerd door de Automotive sector en technisch aangelegd;Bij voorkeur heb je ervaring in het doorgeven van kennis of het geven van demonstraties en pedagogische kwalificatie of ervaring.Ons aanbod:Je wordt vanaf de eerste dag professioneel omkaderd en je behoort tot een stabiele organisatie die al meer dan 25 jaar lang kwalitatief hoogstaande opleidingen aanbiedt. Onze activiteitendomeinen en cijfers nemen toe. We geven jou graag de kans om je als expert in één of twee automerken te ontplooien. Je krijgt toegang tot permanente vorming op basis van je opleidingsopdrachten. Verder bieden we jou:een aantrekkelijk salarispakket;een bedrijfswagen en een tankkaart;een mobiele telefoon;een laptop;een hospitalisatie- en groepsverzekering;maaltijdcheques;een mooie vakantieregeling;een overeenkomst van onbepaalde duur.Over ons:EDUCAM ondersteunt bedrijven in de autosector en de aanverwante sectoren en verhoogt daarvoor het kennis- en competentieniveau van de werknemers met het oog op een beter beheer en een betere productie. We doen dit onder meer dankzij ons ruime opleidingsaanbod over techniek, management, sales, aftersales en communicatie en ook dankzij andere vormen van ondersteuning. Interesse?Solliciteer dan direct via de sollicitatieknop. We kijken uit naar het ontvangen van je sollicitatie!

Afin de renforcer son équipe HR, EDUCAM est à la recherche d'un nouveau collègue pour le poste suivant : HR Business Partner (H/F)pour nos bureau à EvereVos missionsEn tant que HR BP, vous gérerez une gamme variée de tâches sous quatre axes principaux :Payroll et administration RHPrendre en charge le payroll de nos propres collaborateurs en coopération avec le secrétariat socialAssurer le suivi administratif dans notre HRISAssurer la mise à jour des dossiers du personnelGérer les dossiers d'assurance (assurance hospitalisation et assurance groupe)Soutenir le département RH au niveau administratifRecrutementJouer un rôle actif dans le processus de recrutementDéployer une présence active dans les médias sociaux en collaboration avec l'équipe de communicationGérer des contacts avec des partenaires externesService RHCommuniquer de manière fluide et transparente avec nos clients internesGarantir un service sans failleFaire fonction d'interlocuteur centralisé et sentir ce qui se passe sur le lieu du travailProjets RHSoutenir le HR Manager activement dans plusieurs projets liés aux ressources humaines, comme par exemple : développer notre HRIS, revoir le système de fonctionnement et d'évaluation, revoir les plans de développement personnel et les plans de formation, etc.Votre Profil Nous sommes à la recherche d’un collègue communicant, qui est sociable et facilement accessible. Vous êtes proactif et vous avez l'esprit de rendre service. De plus, vous vous reconnaissez dans le profil suivant :Vous êtes titulaire d'un diplôme supérieur ou avez déjà une expérience de 1-5 ans dans le domaine des ressources humaines ;Vous avez une bonne connaissance de la législation sociale belge et une expérience dans les domaines du payroll et de l'administration RH ;Vous êtes courant en Français et Néerlandais (à l'écrit comme à l'oral) ;Vous pouvez facilement travailler avec un PC ;Ce poste nécessite un horaire à temps plein.Notre offreVous êtes encadré de manière professionnelle dès le premier jour et vous faites partie d'une organisation stable qui propose des formations de qualité depuis plus de 30 ans. Nous aimerions vous donner la chance de laisser votre empreinte sur la politique RH de l'organisation. De plus, nous offrons aussi :un package salarial intéressant ;un remboursement de vos déplacements (transports publics remboursés à 100%) ;un téléphone mobile ;un ordinateur portable ;une assurance hospitalisation et une assurance groupe ;des chèques-repas ;des conditions intéressantes de vacances.A propos d’EducamEDUCAM soutient les entreprises du secteur automobile et des secteurs connexes en favorisant la connaissance et le savoir-faire des travailleurs pour une meilleure gestion et une meilleure production. Et ce, entre autres, en offrant un large éventail de formations techniques, de gestion, de vente, d'après-vente et de communication, ainsi qu'un support.Intéressé(e) ?N’hésitez pas à nous adresser votre candidature en cliquant sur le bouton Postuler ci-dessous.

Om ons HR-team te versterken is EDUCAM op zoek naar een nieuwe collega voor de functie als: HR Business Partnervoor ons kantoor in EvereOver de positie:Als HR BP zal je een gevarieerd takenpakket beheren:Payroll en HR-administratieVerzorgen van de payroll van onze eigen medewerkers in samenwerking met het sociaal secretariaatVerzorgen van de administratieve opvolging in ons HRISUp-to-date houden van personeelsdossiersBehartigen van de verzekeringsdossiers (hospitalisatie- en groepsverzekering)Assisteren van het HR-departement op administratief vlakRekruteringOpnemen van een actieve rol in het rekruteringsprocesUitrollen van een actieve aanwezigheid op social media in samenwerking met het communicatieteamOnderhouden van contacten met externe partnersHR-serviceVlot en transparant communiceren met onze interne klantenZorgen voor een vlotte dienstverleningVerzorgen van het centraal aanspreekpunt en aanvoelen wat er leeft op de werkvloerHR-projectenActief ondersteunen van de HR-manager in allerhande HR-projecten, zoals daar zijn: verder uitbouwen van ons HRIS, herbekijken van het functionerings- en evaluatiesysteem, de daaraan gekoppelde persoonlijke ontwikkelingsplannen en opleidingsplannen, …Over jou:Wij zijn op zoek naar een communicatief sterke collega, die sociaal is en goed te benaderen. Jij bent in je houding proactief en service-gericht. Daarnaast herken je jezelf in het volgende profiel:Je beschikt over een hoger diploma of hebt minimaal 1-5 jaar relevante HR-ervaring;Je hebt een goede kennis van de Belgische sociale wetgeving en vult dit aan met ervaring in payroll en HR-administratie;Je bent vloeiend in zowel Nederlands als Frans (zowel in spraak en schrift);Je kunt vlot met een pc werken;Je bent voltijds beschikbaar.Ons aanbod:Je wordt vanaf de eerste dag professioneel omkaderd en je behoort tot een stabiele organisatie die al meer dan 30 jaar lang kwalitatief hoogstaande opleidingen aanbiedt. We geven jou graag de kans om je stempel kan drukken op het HR-beleid van de organisatie. Verder bieden we jou:een aantrekkelijk salarispakket;reisvergoeding op basis van afstand (OV 100% vergoed);een mobiele telefoon;een laptop;een hospitalisatie- en groepsverzekering;maaltijdcheques;een mooie vakantieregeling.Over ons:EDUCAM ondersteunt bedrijven in de autosector en de aanverwante sectoren en verhoogt daarvoor het kennis- en competentieniveau van de werknemers met het oog op een beter beheer en een betere productie. We doen dit onder meer dankzij ons ruime opleidingsaanbod over techniek, management, sales, aftersales en communicatie en ook dankzij andere vormen van ondersteuning.Interesse?Solliciteer dan direct via de sollicitatieknop. We kijken uit naar het ontvangen van je sollicitatie!

Als Customer Care medewerker zal je de consumenten van dit bedrijf ondersteunen bij vragen en problemen, advies verlenen en de dossiers administratief opvolgen. BedrijfsomschrijvingOnze klant is een internationale marktleider in zijn sector, met kantoor in België gelegen in het Noorden van Brussel (Evere).OmschrijvingAls Customer Care medewerker zal je verantwoordelijk zijn voor:je bent de eerste contactpersoon voor consumenten met vragen of problemen verder die problemen bij het gebruik van hun apparaten, reparaties, klachten en bijhorende dienstverlening.je schetst een duidelijk beeld van het probleem (defect, storing, uitleg over gebruik, ...) en probeert een oplossing te bieden door de klant te adviseren.Indien nodig, plan je een afspraak in met een technieker ter onderhoud of herstelje zorgt voor een correcte en volledige omschrijving van het probleem in het klanten-dossierje staat in voor een nauwkeurige administratieve opvolging en correcte verwerking van alle informatie in de database (gegevens over het apparaat, contact - en adresgegevens, garantie, etc.) Profiel van kandidaatDe ideale Customer Care medewerker:je hebt een heel goede kennis van Nederlands en Frans, gesproken en geschrevenbij voorkeur een eerste ervaring in een klantgerichte functieje bent heel klantgericht ingesteld en wil voor een optimale klantentevredenheid zorgenmet jouw positieve attitude en empathisch vermogen probeer je de klant te begrijpen en zo goed mogelijk te helpenje beschikt over sterke communicatieve vaardigheden waardoor je de consument efficiënt en effectief te woord staatje stelt jezelf leergierig op, deelt jouw kennis graag met collega 's en wil actief meewerken aan de verbetering van processenAanbodAls Customer Care medewerker kom je terecht in een omgeving die je zal ondersteunen om jezelf te ontwikkelen.Je ontvangt regelmatige trainingen over producten, gesprekstechnieken en klantenservice. Persoonlijke ontwikkeling wordt sterk ondersteund, en je krijgt aan de hand van verschillende opleidingen en een persoonlijk ontwikkelingsplan de kans om jezelf te ontwikkelen binnen het departement of daarbuiten (customer service B2B, een aansturende/coaching rol, Sales, Marketing, etc.) Naast doorgroeimogelijkheden, biedt dit bedrijf een open bedrijfscultuur met veel aandacht voor innovatie en duurzaamheid. Je ontvangt tevens een mooi salarispakket met extralegale voordelen en de flexibele mogelijkheid om thuis te werken.

Corps/direction/service7358 - Dri - ResourcesLieu de travailRue Royale 202A1000 BruxellesProvinceRégion de Bruxelles-CapitaleNiveauConsultantNiveau d'études1 cycle/graduat/bachelierConditions de diplômeEtre porteur d’un diplôme ou d’un certificat au moins équivalent à ceux pris en compte pour le recrutement aux emplois de niveau B.Nombre maximum d'inscriptions25Présentation corps/direction/serviceDRI est responsable pour la gestion de l'information policière et des moyens ICT. A ce titre, DRI a notamment en charge la préparation de la politique et des règles de gestion et de traitement de l'information, le développement du concept d'information policière, la définition de standards et de normes techniques, l'implémentation des systèmes d'information et de communication.Le service Resources (Resources Division - DIRES) développe la politique et la stratégie RH, logistique et financière de la direction. De plus il est responsable des processus RH, logistiques et financiers.Il coordonne l'analyse des besoins, du développement et de la gestion des ressources en personnel, financières et logistiques de la direction. Dans le cadre de la gestion des moyens, le service coordonne également la gestion des consultants externes, ensemble avec les partenaires externes, et coordonne avec le SPF Intérieur et les SICAD la gestion des calltakers neutres.Il organise également la gestion administrative (secrétariat) de la direction; dans cette optique il y a un lien fonctionnel avec les appuis administratifs des Business Units.Il assure aussi un lien avec le facility management du bâtiment POLIS center. En ce qui concerne la gestion financière, le service développe la stratégiefinancière de l'ICT de la police, coordonne les besoins financiers de l'ICT, et suit son implémentation et son exécution.En d'autres mots le directeur doit pouvoir déléguer complètement à ce service le développement du cycle politique relatif aux matières HR, logistiques et financières.Description de la fonctionRaison d’être de la fonctionLe Consultant HRM organise et assure le suivi des outils de gestion dans le domaine du HRM en tenant compte de l'impact sur les autres domaines afin de contribuer à la réalisation d'une politique globale des ressources humaines au sein de la direction. Il aide et assiste le chef de section en contribuant au bon déroulement, au traitement et au suivi des : procédures de recrutement et sélection, dossiers mobilité, besoins en ressources humaines pour la direction, mouvements internes et externes, dossiers accident de roulage ou corporels, carrières barémiques, évaluations, formulaires divers, demandes motivées, remboursements divers, etc…RolesGestionnaire de dossiers - établir et/ou analyser et/ou contrôler des dossiers suivant la règlementation ou les procédures en vigueur afin de pouvoir tirer une conclusion basée sur tous les éléments et garantir la prise de décision ou la finalisation du dossier.Implémenter des dossiers/projets à partir d'un sujet/sur recommandation de la hiérarchie.Compléter des documents suivant la réglementation ou les procédures en vigueur.Exécuter les étapes prévues du dossier suivant les procédures ou règles.Donner un feedback au supérieur concernant l'évolution des dossier/projets, des réunions et/ou groupes de travail.Suivre les besoins de la division en personnel (mobilité, recrutement et sélection, pension,…).Réceptionner et vérifier les documents constitutifs d’un dossier ainsi que l’alimenter à l’aide des pièces prévues dans la réglementation/procédure (demande d’informations complémentaires, demande de clarification de certains éléments, demande de documents spécifiques...).Soutien HRM - réaliser des tâches et activités HRM suivant les procédures en vigueur afin d'assurer la gestion optimale du personnel mis à la disposition de l'entité.Assurer le suivi et coordonner le plan de recrutement en fonction des besoins, les sélections et la mobilité.Assurer un suivi des échéances en matière d'évaluation.Gérer et suivre les demandes des membres du personnel dans un ou plusieurs domaines de la RH (formation, carrière, indisponibilités, aménagement du temps de travail, détachement, mobilité, …).Gérer les diverses publications (glissement interne, mobilité, ...).Tenir à jour les dossiers personnels des membres du personnel de l'entité (classement, inventaires, ventilation, redaction des documents nécessaires dans ce cadre).Prendre contact avec les collaborateurs afin de les prévenir de procédures à suivre en fonction de leur situation individuelle.Rédiger et suivre les notes et courriers relatifs à la gestion du personnel.Organiser et/ou participer au déroulement pratique des recrutements et des sélections.Apporter une écoute active aux demandes des membres du personnel.Personne de contact (Voir aussi "helpdesk") - répondre à toutes demandes des clients internes ou externes et transmettre les demandes complexes aux personnes ou services spécialisés afin de soutenir les clients dans la recherche d’une réponse à leur demande.Faire des recherches dans des banques de données ou des archives pour des partenaires internes ou externes.Réceptionner et transmettre des messages.Répondre aux demandes d'information de clients internes ou externes par téléphone ou par mail.Répondre au téléphone et transférer l'appel/la demande vers les personnes ou les services spécialisés.Soutien administratif - réaliser des tâches et activités administratives et/ou organisationnelles suivant les procédures en vigueur afin de garantir le déroulement optimal des activités de l'entité, et/ou d'assurer la mise à disposition des documents nécessairesAssister le(s) responsable(s) dans la gestion et le traitement administratif de dossiers spécifiques.Participer à l'élaboration de bases de données, notes, communications, … et assurer leur suivi.Participer aux activités quotidiennes du service et effectuer toute tâche administrative et organisationnelle permettant la réalisation optimale des objectifs du service dans le respect des délais et des normes de qualité.Planifier et/ou participer à des réunions et élaborer des projets de PV.Coordonner l'agenda d'une personne ou d'un service.Mettre à jour les procédures internes de gestion administrative.Rédiger des comptes-rendus des réunions internes, des textes, des mémos, des notes et/ou des présentations.Gérer le système informatisé GALOP dans une ou plusieurs de ses composantes.Helpdesk (Voir aussi "personne de contact") - fournir des renseignements et des réponses techniques aux membres du personnel/clients/utilisateurs afin de leur apporter une solution efficace à leurs questions et problèmes.Appliquer les procédures de résolution de problèmes connues.Répondre aux questions de routine faisant partie du core-business de son service/de sa direction.Identifier le problème dans la situation présentée par le demandeur.Offrir un support pour les membres du personnel de la direction.Transmettre des conseils et/ou des directives d'utilisation.Responsable d’équipe (Voir aussi "personnel encadrant") - accompagner les collègues dont il est responsable dans leur développement personnel et professionnel afin de permettre à chacun de développer ses connaissances et ses compétences et de stimuler un cadre de travail positif et constructif.Conduire des entretiens préparatoires, de fonctionnement et d'évaluation dans le cadre de la procédure d’évaluation.Donner un feedback constructif et indiquer les points d'amélioration des collaborateurs.Former les collaborateurs sur le lieu de travail.Prévenir les conflits liés aux relations de travail ou au fonctionnement de l'équipe et intervenir si nécessaire.Accompagner les nouveaux collaborateurs lors de leur intégration dans l'équipe et lors de l'apprentissage de nouvelles tâches.Profil souhaitéConnaissancesOrganisation policière:Niveau UtilisateurStratégie et politique:Niveau de BaseAppui au fonctionnement:Niveau UtilisateurMissions de police:Niveau de BaseConnaissances pratiquesIntégrer - Établir des liens pertinents entre diverses données afin de les intégrer de manière synthétique dans un tout cohérent, concevoir des alternatives et tirer des conclusions adéquates.Soutenir - Assumer le rôle de mentor en donnant l'exemple et en soutenant les personnes dans leurs activités.Résoudre des problèmes - Affronter et maîtriser les situations inattendues en examinant les solutions possibles sur base de son expérience et de ses connaissances. Prendre des initiatives pour mettre en œuvre la solution la plus appropriée à chaque problème.Attitudes attenduesCoopérer - Créer et améliorer l'esprit d'équipe en s'identifiant aux objectifs communs, en partageant ses propres avis et idées et en aplanissant les conflits avec ses collègues.Dialoguer - Se familiariser avec les connaissances et l'expérience de son interlocuteur en demandant des éclaircissements, en s'intéressant à ce qu'il fait, en se mettant à sa place et en faisant le nécessaire pour comprendre son message dans sa globalité.S'auto-développer - Planifier et gérer son propre développement en fonction des possibilités, des intérêts et des ambitions, en remettant en question de façon critique son propre fonctionnement et en s'enrichissant continuellement par de nouvelles connaissances et compétences.Faire preuve d'engagement - S'impliquer entièrement dans le travail en donnant toujours le meilleur de soi-même et en cherchant à atteindre la meilleure qualité. Persévérer même en cas de frustration, d'opposition, de tension ou face à un travail fastidieux.Adopter une orientation-client - Tenir compte des attentes et besoins des ''clients'' dans la définition et l'exécution des missions et leur offrir un service personnalisé orienté vers la solution la plus opportune en entretenant des contacts constructifs.Chaque collaborateur s’engage à respecter les directives, procédures et instructions en matière de bien-être et à renseigner les situations et comportements dangereux à son responsable. Il veille également à utiliser les moyens mis à sa disposition en bon père de famille.Modalités de sélection dans l'unitéA déterminer plus tard.Réserve de recrutement : 24 mois.Notre offreUn emploi diversifié dans un contexte passionnant caractérisé par de nombreux contacts humains100% d'intervention de l'employeur dans les coûts des transports publics et 100% des transports en trainLa possibilité de suivre des formations gratuitement32 jours de congé par anUne assurance hospitalisation gratuiteLe salaire de départ est fixé à l'échelle barémique BB1 (€26327.40 minimum au coefficient d'indexation actuel)Information complémentairePriorité sera donnée aux candidats internes.Réserve de recrutementDate d’entrée en fonctionDate à discuter avec le candidatInformatieNomVAN DEN BERGHEPrénomCatherineFonctionGeneral Resources [email protected]éléphone02/554.44.07Corps/direction/serviceDRI - DIRES - DIREP

Uiterste inschrijvingsdatum10.03.2021ReferentieS 5071 T 20 05Type betrekkingStatutairArbeidsregelingVoltijds (38 uur / week)Aantal vacatures12Korps/directie/dienst7655 - Drp - Rs - Td - CompetentiemetingWerkplaatsLuchtmachtlaan 101040 EtterbeekProvincieBrussels Hoofdstedelijk GewestNiveauConsulent (BB1)Studieniveau1 cyclus / graduaat / bachelorDiplomavereistenHouder zijn van een diploma of getuigschrift dat ten minste evenwaardig is met die welke in aanmerking worden genomen voor de aanwerving in de betrekkingen van niveau B.Specifieke diplomavereistenBachelor in psychologieVoorstelling korps/directie/dienstDe Directie van het Personeel is één van de vier centrale directies binnen DGR. Ze hangt rechtstreeks af van DGR, de Algemene Directie Middelenbeheer en Informatie.De directie van het personeel (DGR-DRP) verzekert onder andere volgende opdrachten inzake het personeel:De DRP verzekert de opvolging van de morfologie van de federale politie.De DRP verzekert het beheer van de mobiliteit van de personeelsleden van de politiediensten.Zij verzekert het beheer van het personeel van de federale politie met inbegrip van, voorstellen voor promoties, met uitzondering van de aanwijzingen in de functie van commissaris-generaal en algemeen directeur.Zij voert de opdrachten uit van selectie, rekrutering en opleiding van de personeelsleden van de politiediensten toevertrouwd aan de federale politie door of onder de wet.Zij verzekert de ontwikkeling en het beheer van de competenties en de kennis van het personeel.Zij garandeert ook de persoonlijke en sociale ondersteuning van de personeelsleden van de federale politie tijdens de uitvoering van hun dienst en, op hun vraag, van de personeelsleden van de lokale politie.Zij garandeert onder andere de organisatie en de uitvoering van de activiteiten van expertise, van administratie, van controle en medisch advies.De dienst rekrutering en selectie heeft als opdracht het organiseren van het geheel aan rekruterings- en selectieactiviteiten voor zowel de leden van het operationele kader als voor de leden van het administratief en logistiek kader ten behoeve van zowel de lokale politiezones als de federale politie. Aldus draagt zij bijuitstek bij tot de geïntegreerde werking van de politie.FunctiebeschrijvingEvalueren van de competenties van de kandidaten door middel van specifieke technieken om hen te kunnen selecteren voor een functie binnen de Geïntegreerde Politie, gestructureerd op twee niveausAls Administratieve ondersteuning, administratieve en/of organisatorische taken en activiteiten verrichten volgens de geldende procedures om het optimale verloop van de activiteiten van de entiteit te waarborgen en/of om de nodige documenten te beschikking te stellen.Gegevens encoderen in geïnformatiseerde testprogramma's.Toelichting en testinstructies geven aan kandidaten.Toezicht houden op kandidaten tijdens testafname.Als Technisch deskundige, op basis van zijn expertise in zijn activiteitendomeinen analyses uitvoeren en adviezen formuleren voor het management, de diensten die hierom verzoeken en de partners om de leidinggevenden in staat te stellen de juiste beleidskeuzes te maken en/of de medewerkers te helpen bij hun taken.Selectiegesprekken voeren, kandidaten evalueren en schriftelijke rapporten opstellen.Afnemen van persoonlijkheidstesten en interpreteren van resultaten.Kandidaten observeren tijdens assessmentproeven, instructies geven, de competenties evalueren en schriftelijke rapporten opstellen.Als Onthaalpersoneel, burgers doorverwijzen, informeren en hun vragen verzamelen om aan hun gerechtvaardigde verwachtingen te beantwoorden.Ontvangen en informeren van kandidaten over het verloop van de testen.Het toewijzen van kandidaten aan de assessoren volgens een vooropgestelde planning.Het laten invullen van verklaringen en vragenlijsten door de kandidaten.Het voorbereiden en beheren van de administratie van de dossiers.Als Procesbeheerder, zorgen voor de correcte toepassing van de verschillende processen om de entiteit een efficiënt beleid te waarborgen en de klanten en de partners een optimale dienstverlening te waarborgen.Wetenschappelijke methodes tot testontwikkeling toepassen (pretesting, analyses,…).Collega's trainen tot het gebruik van nieuwe testinstrumenten.Informatie delen / opleiding geven aan partners (commissieleden, erkende politiescholen…).Als Dossierbeheerder, dossiers opstellen en/of analyseren en/of controleren volgens de geldende regelgeving of procedures om een besluit te kunnen trekken op basis van alle elementen en te garanderen dat een beslissing wordt genomen of dat het dossier wordt afgewerkt.Een kwalitatief syntheserapport over de resultaten opstellen gedurende de selectieprocedure.Een contact leggen met de kandidaat om hem feedback te geven over zijn selectieresultaten.Het selectiedossier van de aspirant-inspecteur voorstellen aan de opleider / klasverantwoordelijke van de politieschool.Gewenst profielPraktische kennisIntegrerenVia het leggen van relevante verbanden diverse gegevens op een synthetische manier integreren in een coherent geheel, alternatieven naar voor brengen en deze synthese en alternatieven verder uitwerken in een waardevolle en sluitende conclusie.Problemen oplossenOnverwachte situaties aanpakken en beheersen door de mogelijke oplossingen te bestuderen op basis van zijn ervaring en kennis. Initiatieven nemen om de meest gepaste oplossing voor elk probleem uit te voeren.OndersteunenAnderen ondersteunen door een formele rol als mentor te aanvaarden, door een voorbeeldfunctie op te nemen en door anderen te helpen bij hun activiteiten.Verwachte gedragSamenwerkenGroepsgeest creëren en bevorderen door de eigen mening en ideeën te delen, door zich te identificeren met de gemeenschappelijke doelstellingen en door conflicten met collega's bij te leggen.DialogerenDe kennis en achtergrond van de gesprekspartner leren kennen door gerichte vragen te stellen, aandacht te hebben voor wat hem bezighoudt, zich in te leven in zijn situatie en het nodige te doen om zijn totale boodschap te begrijpen.Zichzelf ontwikkelenDe eigen groei actief plannen en beheren in functie van zijn/haar mogelijkheden, interesses en ambities door het eigen functioneren kritisch in vraag te stellen en zich continu nieuwe inzichten, vaardigheden, kennis en competenties eigen te maken.Inzet tonenZich ten volle inzetten voor het werk door steeds het beste van zichzelf te geven en hoge kwaliteit na te streven. Blijven doorzetten, ook bij frustratie, tegenwerking, druk of detailarbeid.Klantgericht optredenRekening houden met de verwachtingen en behoeften van de 'klanten' bij het bepalen en uitvoeren van de opdrachten en hen een persoonlijke service leveren, die gericht is op de meest aangewezen oplossing, door op een constructieve manier contacten te onderhouden.Elke medewerker verbindt zich ertoe om de richtlijnen, procedures en instructies met betrekking tot welzijn op het werk na te leven en om onveilige situaties en handelingen te melden bij zijn/haar leidinggevende. Hij/zij waakt als goede huisvader over het gebruik van de middelen die hem/haar ter beschikking gesteld worden.Selectiemodaliteiten in de eenheidLater te bepalenWervingsreserve : 24 maandenOns aanbodEen zeer afwisselende job in een boeiende omgeving gekenmerkt door veel menselijke contacten100% tegemoetkoming van de werkgever in de kostprijs van het openbaar vervoer en voor 100% voor het treinvervoerDe kans verdere opleidingen te volgenMinimum 32 verlofdagen per jaarGratis hospitalisatieverzekeringHet beginsalaris wordt vastgesteld op de baremieke schaal BB1 (minimum €26327.40 op de huidige indexeringscoëfficiënt)Aanvullende informatieWervingsreserveDatum van indiensttredingDatum te bepalen met de kandidaatInformatieNaamMOERNAUTVoornaamKarenFunctie1st [email protected]/644 83 88Korps/directie/dienstDRP - RS - TD - COMPETENTIEMETING

We are UPS, the world's largest package delivery company. We are looking for an eCommerce Marketing Supervisor to join our Europe Customer Marketing team based in Brussels, Belgium.Working in a faced-paced, entrepreneurial environment you will be responsible for growing new acquisition channels enabling UPS to engage potential customers in their preferred digital channel, where UPS do not have presence today. You will collaborate closely with the Digital Access Program team in Corporate as well as with Country/Region Marketing. You will challenge the status quo with new, fresh innovative ideas.What you’ll doManaging partnership with leading eCommerce service providers to develop mutually beneficial relationships that will add value to our customersOptimizing market penetration and increasing share of wallet through continuous improvements and partnership with external vendors and technology providersDeveloping go-to-market strategies driving a sustainable E-commerce growth across all marketsImplementing new products and optimizing the existing ones by working closely together with cross-functional teams and outside vendorsUnderstanding the main customer needs based on VOC feedback, competitive insights, analytics and market researchIdentifying the E-commerce industry trends and market dynamicsEstablishing performance metrics and measures against ROI targetsWhat you’ll needDriven self-starter with strong project management skillsAble to work with and influence a range of stakeholdersProblem-solving attitude with a result-oriented focusStrong numerical, analytical and conceptual skills; logical thinkerHigh degree of accuracy; eye for detail; accountablePrevious work experience preferably in Marketing/eCommerceExcellent command of written and spoken English. Knowledge of any other European language is an assetGood knowledge of Excel. Access is a plus.Educated to Degree LevelWhat you’ll getYou will receive training on the job and will assume responsibility at an early stage of your induction. You can look forward to a competitive salary, pension scheme and annual bonus plus excellent benefits including meal vouchers, Vacation and Christmas allowances. The head office is in Woluwe Saint-Lambert, one of the best areas in Brussels. UPS has a supportive culture and promotes personal development, giving you the opportunities to grow within the company. During the current COVID 19 outbreak we are enabling all staff to work remotely from home providing all necessary equipment.About UPSFounded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.How we recruit:At UPS, equal opportunities, fair treatment and an inclusive workplace environment are of utmost importance. We are committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work–related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

About this jobJob Type: Full TImeExperience Level: 1-2yearsRole: HEAD OF BELGIUMIndustry: MARKETINGCompany Size: 50 EMPLOYEECompany Type: PRIVATETechnologiesAdvertising TechnologyBusiness developmentJob DescriptionWe are looking for an inspirational and passionate Head of Belgium who can lead our dynamic Operations and Sales in the country as we continue to focus on working together to deliver exceptional service to our clients.ABOUT OPPIZIOppizi is an offline customer acquisition provider for online businesses in Australia, New Zealand, France, the UK and the USA. Oppizi converts offline buyers to online buyers via the distribution of flyers. We work with high value clients like Uber, UberEats, N26, Airtasker, FoodCheri, TaskRabbit, Getaround, and many others. We support online businesses in all the major cities Australia, New Zealand, the UK, France and are currently on the hunt for an ambitious and passionate Head of Belgium, based in Brussels.ABOUT THE ROLEThe right candidate will be involved in all aspects of the business.OperationsOperations team management in Brussels & Antwerp (City Managers, Brand Ambassadors, Mystery shoppers): you will be very proactive to improve the marketing campaigns if needed. Be in charge of logistics and ensuring that the operations are running as smooth as possible.Data analysis: Analysing data from various clients in order to optimise an offline marketing campaign.Suppliers management: identify and manage our suppliers in Belgium (printing, payroll,...).Territory Expansion: New city openings (Ghent, Liege, Bruges,...)ReportingBusiness Development/Sales/Account ManagementBuild a database of prospects in BE via sales automationProspect (cold calls and emails, meetings) for new business in BelgiumDevelop and expand product knowledge and sales skillsMaintain and build business with existing customersSKILLS/EXPERIENCE1-2 years Business Development/Sales experience: an impressive track record in lead generation and new business development at all levels of clients in both smaller and very large international companies. A track record of converting clients to new ways of thinking and breaking away from their status quo.Project Management skills: Decision making, organizational and time management skills. You will lead our Belgian team.Communication: Excellent writing and oral skills. Fluent French, Fluent English and good Dutch knowledge.Computer Skills: Advanced knowledge in Excel/Google Spreadsheet is a mustAttitude: Dynamic, proactive, organised, problem solver & result-driven. Must be a team Player. Self motivation, with an ability to work effectively in a fast-paced team environment.RATES & REMUNERATIONDepending on experienceWANT TO APPLY?To apply for this exciting opportunity, send your resume and a cover letter to Nicolas: ([email protected]).Job BenefitsLaptop providedFast Growing StartupExcellent Team (30+) of motivated young people (average age 25yo)Office in the Financial District