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Role Summary/Purpose The Field Service Engineer SES BNL is a professional service provider in the hydrocarbon and petrochemical industry, focusing on chemical process water treatments. She or he provides on-site services at our major accounts in the Rotterdam - Antwerp axis.  Essential responsibilities The following activities are a guideline; others can be part of the job scope: Perform on-site chemical testing and program follow-up  Customer reporting/Data processing with the use of our InSight platform First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process treatment applications Frequent review of agreed Key Performance Indicators with the customer in close cooperation with the Account Manager Execute Site Surveys, Equipment Start up and Commissioning Management of Repairs/Maintenance/warrantee Retain strong verbal and written contact with different levels within the customers organization Minor assembly operations, as required Project coordination Support costing of contracts. Follow and conduct technical trainings Fulfill Piloting and Field trials when required Participate in the local team meetings to share best practices Comply with integrity and safety as required by Veolia and customers policies Manage differentiating sales initiatives and execute our strategy Report all work-related accidents, diseases, dangerous occurrences, near misses, incidents and damage to property. Qualifications/Requirements Service oriented, external focus Chemical background Taking initiative – driven by technical improvements Team player and independent Commercial feeling and interest Good communication and computer skills Good knowledge of local language & English is required Strong flexibility and problem-solving skills Competence with windows office software, Google Tools and Veolia IT tools is a must Experience and/or interest in process and water treatment is a plus What do we offer? A chance to work in a company that is a worldwide leader in water recovery, treatment and reuse. An attractive remuneration package with fringe benefits including: a company car with fuel card; a health insurance package; a group insurance package (pension - death - disability); meal vouchers .. What do you offer? • A B.Sc. or higher degree with a Chemical background. • Fluency in Dutch and English, both verbal and written  • High competence with windows office software and Google tools (especially MS Excel/Google Sheets) • Possession of driving license is required Useful Skills or Abilities • Service oriented and analytical • Excellent presentation and accurate reporting skills • Strong flexibility and problem-solving skills • Excellent communication and interpersonal skills • Industry knowledge would be an advantage