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IT Support Analyst Essity is currently searching for an  IT Support Analyst . This position will be based at Diegem and partly in Stembert, assisting office, factory and sales force users. This role will provide basic IT support to customers following defined Service Management procedures. Responsibilities will include acting as main point of contact for troubleshooting network issues, software issues and hardware issues. Are you ready for a new challenge as  IT Support Analyst  in Diegem and Stembert? Essity is part of a leading global hygiene and healthcare company. To expand our team, we are looking for an IT Support Analyst as soon as possible. What You Will Do Installation and replacing end user IT workplace equipment (pc’s, smartphones, printers, collaboration tools) Support managing local servers and networks in collaboration with global IT teams Processing and taking ownership of service tickets from customers Administration of IT assets (hard- and software) Training and education of users in relation to IT workplace and collaboration tools Contributing to improvement of IT services and knowledge databases Supporting local applications (where applicable and in line with global policies) Following (internal and external) audit requirements Be part of the 24/7 support team Support location Stembert, by being on site in Stembert at least twice per week Main tasks: 2nd level support Workplace support Validate customer requirements, identify options and solutions and implement according to agreed specifications (mainly in the Self Service / Request Offering area) Maintain master data Who You Are Sufficient Office 365 Knowledge incl. MS Teams, Office, OneDrive etc. Experience with Windows 10, Windows 11 and Windows Server 2012 - 2019 Basic Network skills, Routing, Switches Experienced in working with ITIL processes Analytical, think out of the box and be solution orientated Support Employee in our Office or Factory’s Self-motivated learner, open to take advice and develop Good team worker Fluent in Dutch and French. English communication skills is an advantage What We Can Offer You At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose. Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards Ce que nous pouvons vous offrir Chez Essity, nous pensons que l'apprentissage et le développement professionnel de chacun sont uniques et nous voulons permettre aux employés d'atteindre leur plein potentiel dans une culture gagnante motivée par un objectif puissant. Together, we are improving lives, every day. Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 17 countries. In 2020, ArcelorMittal had revenues of $53.3 billion and crude steel production of 71.5 million metric tons, while iron ore production reached 58.0 million metric tons. Our goal is to help build a better world with smarter steels. Steels made using innovative processes which use less energy, emit significantly less carbon and reduce costs. Steels that are cleaner, stronger and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century. With steel at our core, our inventive people and an entrepreneurial culture at heart, we will support the world in making that change. This is what we believe it takes to be the steel company of the future.IntroductionWithin ArcelorMittal Europe - Flat Products CIO, the department “Digital & IT CMO” (D&IT CMO) is an IT organization with proximity with Flat commercial business, which is responsible for the implementation of Business Processes and the interface management between operational Business stakeholders and IT providers.D&IT CMO main stakeholders are the Business owners of the different CMO processes, the end users (Sales Agencies & Order Management Platforms), Supply Chain, Industrial Clusters and mills within the Flat Europe scope.The main Missions of our Department are:Steer / Support Legacy Information Systems (Performance, user support, Budget).Drive the Evolution of Legacy Information Systems (Adapt to New business needs, deploy, optimize): Concentrate Business processes & systems Expertise.Support Innovation & transformation.This position can be open in Liege (Belgium) / Florange (France) / Luxembourg (Luxembourg)What does the job entail?The IT & Business Analyst will be integrated within the “Order to Delivery” Domain managing different Business processes (Order entry automation, Schedule business, Order & finished goods follow-up, EDI to customer, …) through different IT systems based on multiple technologies.For start he/she will be dedicated to the processes implemented in our SAP ERP environment, later on he/she will have to support re-orientation of current solution.His/her main missions are:Be contents-oriented: capture the Business needs, support the Business to define their needs of evolution of IT systems (small evolutions / projects)Manage Information Systems (writing Business specifications, coordinating projects, ensuring roll out, etc.) based on the requirements formulated by the Business.Drive the evolution of existing Information Systems, again based on the Business requirements but also in agreement with the IS/IT Strategic Plan and IT Standards.Coordinate IT developments:Functional & technical analysisAlignment with IT architecture expertsCoordination of development resources of our external partnerQuality guarantor of the developmentsTesting (Business & IT)Who are we looking for?Your analytical skills allow you to transform complex business/technical needs into optimized IT requirements. You have a strong IT background and strong experience in development that allow you to challenge the architecture and technical solutions, to participate to the development of the solution if necessary, and you have the interest and the capacity to manage technical oriented projects.You demonstrate most of these key competencies:Processes and IT Systems “minded”Team player, stakeholder-oriented, ability to understand and adapt to a complex and changing environment.Ability to work with extended teams located in various sites in Europe and in offshore context.Relevant experience in a similar function of interface between Business & IT delivery organisation (3-5 years)Background with SAP SD module (customizing, ABAP, debugging) would be a plus.A master’s degree (or equivalent by experience)English: AdvancedIf you find your skillset and experience in line with our requirements, we encourage you to join our team in Gent (Belgium) and contribute to continuous improvement of our IT processes and the quality of the delivered systems.Why joining us? You are proactive, innovative, curious, and bold. You are willing to understand, challenge and support our business needs.You want to evolve in a multicultural environment with more than 20 nationalities.To work in a fast moving, learning and collaborative environmentYou are looking for opportunities to develop and grow.With a competitive salary package Don’t hesitate to apply!ArcelorMittal is proud to be an equal opportunity employer. We consider qualified applicants regardless their gender, age, racial or ethnic origin, religion or beliefs, sexual orientation/identity, or physical/mental disability.

We are looking for a student who is interested in doing an internship together with RHEA Group in the area of Cybersecurity. You will have the opportunity to be based in our newly opened state of the art facility that is based in Transinne, Belgium. When you work for RHEA, you will have the opportunity to work alongside some of the best talented minds and experts in our industries, either working at our clients’ sites on some of the most exciting space missions or on cutting-edge projects in security, concurrent design, data, and ground systems within our own offices. We understand the need to train and provide an opportunity for talent of the future. With this and together with some of our best engineers, we have the possibility to offer you an internship programme in the context of RHEA’s effort to expand across Europe in the area of Cybersecurity. About RHEA Cybersecurity Services RHEA Group and partner IDELUX are creating a new cybersecurity facility in Transinne, Belgium, to support and strengthen European organizations across all sectors, including defence, against the perpetual threat of attacks, and to act as a centre of excellence to ensure digital trust at all times. This new centre will provide a unique cybersecurity ecosystem and pool of expertise in the heart of Europe to effectively address any preventive and corrective concerns and needs that European organizations may have when it comes to securing their operations, IT systems and data. Tasks and Activities You will have the opportunity to gain practical experience in cybersecurity operations within a dynamic and growing team. As a Security Analyst Intern, you will work closely with our SOC team to learn and assist in identifying, analysing, and mitigating security threats and vulnerabilities. Security Monitoring: Assist in monitoring security alerts and logs from various sources. Learn “as you go”. Threat Analysis: Analyse together with our senior analysts security events and incidents to determine their impact, severity, and root cause. Work collaboratively with our team to investigate and respond to security breaches and incidents. Learn to document and close incidents. Vulnerability Management: Understand the importance of vulnerability scanning and assessment activities to identify weaknesses in systems and applications. Why should you apply? You will have the opportunity to work within a major institution. We encourage everyone to think outside the box and to push the boundaries of traditional knowledge. This role is an opportunity to join a forward-thinking company and allows for a deeper understanding of the industry. We welcome applications from people with disabilities, members of ethnic minorities, all genders, LGBTQ+ individuals and ex-service personnel.

GROUP APPLICATIONS ANALYSTThis position is located in Belgium. You will report to the Group Applications Manager.Your tasks & responsibilities: The Group Applications Analyst is responsible for the day-to-day maintenance and improvement of the core global applications of Heidelberg Materials, in particular all aspects of ERP and associated systems.This role is a key link between IT and the local business, and requires a detailed understanding of end-to-end business processes and the ability to manage a wide variety of different technical tasks and process changes.This role must also work closely with IT colleagues and stakeholders in the wider business, so that essential interfaces between ERP and other applications are maintained. A priority for the BeNe IT department is – where practicable – to encourage the use of standard solutions and rationalize local “island” solutions. The role of Group Application Analyst will play an important part in this. Our SAP ERP platform is shared with many other countries, and it is important that we apply tight controls around changes to this system. Release management is therefore a key part of this role, and so is working closely with the business stakeholders to make sure that demands are properly considered and fully approved. Maintaining effective relationships with international colleagues while assertively sponsoring valid local requirements will therefore also be important.A major element of this role will revolve around the upgrade of our SAP environment to S4/HANA.This is a role with a significant international element, requiring periodic discussion with, and in some cases travel to Germany and other European countries.Note that the role of Applications Analyst does not involve SAP development/ABAP coding. A detailed understanding of how the SAP environment supports business processes is, however, essential.Support of all Group Applications related activities within HC Benelux.Being a business partner for our users; offering expertise and guidance to resolve business challenges.Working with business users to understand and record demands in a central location. Ensuring that these are valid, fully analyzed, and improved as necessary so that development resource can be allocated where it is most needed.Ensuring continuous improvement by working proactively with wider communities of IT colleagues and business users to propose improvements even in the absence of specific business demand.Keeping requestors fully informed of the progress of their demands. Actively managing open requests to timely and satisfactory closure.Coordinating and/or supporting all relevant testing including regression testing and user acceptance testing to ensure quality and to minimize risk and impact of business disruption.Ensuring delivery of priority improvements during release management. Working with IT colleagues, and users to ensure that releases are communicated and coordinated effectively.Closely supporting the maintenance and development of SAP interfaces to critical peripheral applications.Working closely with colleagues in the preparation of project delivery, including master data preparation, configuration, cutover planning, documentation, training and post go-live support. Maintaining the integrity of the Group Applications environment by following and enforcing Group standards in relation to access rights, segregation of duties, quality control, security.Your profile: Degree in a business or technical field (or comparable qualifications/experiences, especially in Sales or Finance environments).Demonstrated professional experience in SAP in an industrial enterprise with knowledge of multiple modules (SD/FICO preferred).Knowledge and experience of defining and implementing best practice process improvement and leveraging business functionality of ERP tools and associated applications.Well-developed analytical, communicative and organizational skills, including the ability to be assertive.Ability to work independently with limited guidance.Familiarity with basic project management approaches, tools and phases of the project lifecycle.Capabilities and willingness to work in an international and multicultural environment with emphasis on service orientation.Ability to constructively challenge business processes and requests and demonstrate benefits of standardized solutions.Willingness to regularly provide support to end-users.Willingness to travel (approx. 5%), and to work outside regular hours during e.g. releases or incidents.Very good English language skills plus French or Dutch.Our offer: The chance to work in an international company with a corporate culture based on an informal and collegial atmosphere.The opportunity to grow and to develop yourself professionally and personally within our Group.An attractive salary completed by fringe benefits.At Heidelberg Materials, we’ve been contributing to progress for 150 years. With more than 51,000 employees at almost 3,000 sites in over 50 countries, we’re one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. Our products and services are used in the construction of houses, infrastructure, commercial and industrial facilities.At the centre of our actions lies our responsibility for the environment. We’re front runner on the road to carbon neutrality and circular economy in the building materials industry. We’re working on intelligent and sustainable building materials as well as solutions for the future. We also enable new opportunities for our customers through digitalization.Ready to take on this new challenge?Click on the "APPLY" button hereunder. We look forward to seeing your application!

Are you a fresh graduate and looking for a place where you can make a difference? Join our VIE Program and develop your talents in our challenging and rewarding environment. To strengthen ourEuropean Applications Team, based in our Business Innovation Centre in Nivelles, Belgium , we are looking for a talented individual to fill the position of Junior Market Analyst Water (VIE) . About the role  As a Junior Market Analyst Water (VIE) , you willreport to ourSenior Expert - WaterApplications and be part of the European Applications Team . You will be responsible forquantifying, assessing and supporting customer-centric business development opportunities and accelerating Lhoist growth. Your roleand responsibilities: You will perform market research and intelligence in collaboration with the BIC and regional market experts, identify opportunities for improvement of product positioning and branding, and help the organization in driving local innovation and cross-fertilization. Support key trials & main development on strategic projects Investigate business opportunities in key sub-segments Contribute to market intelligence initiatives including management of existing & new databases  Support water-related communication activities About you: You hold a Master’s Degree or relevant in Chemical Engineering, Environmental Engineering or similar focus. Specialization in Business and Management fields are complementary and considered as a plus. 0-2 years of professional work experience. Previous role in R&D, market analysis, business or market intelligence is a plus.  You are highly organized, manage your time and priorities well, agile in an environment of change and innovation and have strong interpersonal skills.  Knowledge of water treatment market and sub-segments. Basic knowledge of minerals and mineral processing. Understanding of business and marketing concepts or technical sales experience Ability to develop generic promotion tools within the application. Proficiency in MS Excel and Word, data analysis and management skills. Project management skills and good communication with stakeholders from several seniority levels. Excellent English both written and orally. French is a plus.  About the VIE Program  V.I.E. Program (volontariat international en entreprise), is an international graduate program that allows EU graduates working with a team of experts abroad.The program is minimum 1 year with a possibility of renewal and hire. By joining our VIE Program, you will have severalopportunities to work on projects that directly impact the organization and become a qualified professional in your field.  Why join Lhoist?  We are passionate about the business we have been in for more than a century. As a private company, we believe in continuity and look for people with a long-term vision to help us to grow. That could be you! At Lhoist, people matter. Our employees’ ongoing efforts to innovate and seek out new opportunities as well as their achievements, have brought about our global success and growth. We appreciate and reward them for that. Our 6.400 employees in more than 25 countries create everyday solutions for a sustainable future. Reducing our carbon footprint is part of our overall commitment to develop Lhoist as a sustainable company. As a market leader in the industrial sector, it is our responsibility to plan ahead and be a part of this global transition from the start. Our strategy takes into account our three major pillars of sustainable development: planet, people and profit.  At Lhoist, we have more than 50 nationalities. Diversity and inclusion are fundamentals to stand by our values, achieving our business goals and building a stronger group.  Come and join us!

Have you ever thought about joining the space sector? Are you looking for a new opportunity in a fast-moving global company with a family feel? We are proud to be gathering cyber experts to build ESA’s new centre called C-SOC, the ESA Cyber Safety and Security Operations Centre. This is a rare opportunity to join this pioneering team and contribute to the launch of its activities: a chance to leave your mark for years to come. The SOC activities not only involve the monitoring of ESA’s IT infrastructure but will go beyond. In this exciting context, we are looking for a SOC Operator (Tier 3), with expertise in Incident Response and Threat Analysis, to work from ESA’s ESEC premises in Redu, Belgium. You will be at the forefront of the cybersecurity defence, handling the most sophisticated threats and ensuring the resilience of different critical security infrastructure. You will work at a high technical level and be capable of identifying threats and threat vectors that cause security events. Tasks and Activities The scope of work will include: Incident response: leading and orchestrating the response to complex and advanced security incidents, guiding Tier 1 and Tier 2 operators in resolution efforts. Threat hunting: proactively searching for signs of advanced persistent threats within the environment, utilizing advanced techniques and tools. Malware analysis: analyzing and dissecting malware to understand its functionality, origins and potential impact. Collaboration with external entities: engaging with external cybersecurity entities, law enforcement and industry partners for intelligence sharing and collaboration. Skills and Experience The following skills and experience are mandatory: PhD or MSc in Engineering from a recognized institution of secondary studies (university, école supérieure etc.) or equivalent. Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Incident Handler (GCIH), Certified Forensic Analyst (GCFA), or equivalent. Knowledge of defence in depth, network analysis tools, endpoint security and commercially used Tools for Incident Response and Threat Analysis. Proficient in gathering and analyzing threat intelligence to enhance proactive threat hunting. Capability to perform behavioural analysis of malware and anomalous activities within the network. Expertise in conducting detailed root cause analysis to identify the source and impact of security incidents. Familiarity with cybersecurity frameworks such as MITRE ATT&CK for effective threat analysis. Proficiency in utilizing advanced security tools, SIEM tools, and other cybersecurity technologies. Eligible to undergo the ESA and EU secret security clearance procedure. English fluent level, both in writing and speaking. Why should you apply? You will have the opportunity to work within a major institution. We encourage everyone to think outside the box and to push the boundaries of traditional knowledge. This role is an opportunity to join a forward-thinking company and allows for a deeper understanding of the industry. Benefits include: competitive remuneration packages; unique career opportunities, including working in other countries; personalized training and development programmes; flexible relocation support. We welcome applications from people with disabilities, members of ethnic minorities, all genders, LGBTQ+ individuals and ex-service personnel.

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. Role purpose IT Analyst is mainly responsible for the overall health & smooth running of IT infrastructure at Hydro location(s) with the purpose to ensure business users gain maximum benefits from those systems.This goal shall be achieved by full adherence to Hydro global IT architecture standards & global and local operational processes, as well as by maximizing the leverage of Global IT operational services and tools.As IT professional of Hydro Global Business Services, the IT Analyst serves as GBS IT interface to the location business customers. As such shall in any IT related decision making, he/she promote Global IT standards and in general standardization of IT tools to the business. Responsibilities: Taking active part in incident resolutionWorking with global support teams to resolve both IT infrastructure and application related issuesInstalling or participating in installation of IT infrastructure components, applications, and any other relevant tools used at the location(s) Monitoring and maintaining location specific infrastructure and applications following standard operating proceduresTake active part in location-specific and global IT projectsMaintaining user accounts within the locally supported applications. Acting as location representative of GBS IT professionalsTaking part in IT change management flowsTroubleshooting IT infrastructure incidents and application errors, diagnosing and solving hardware/software faults Maintaining the location(s) specific part of the active directory Follow global architecture-, security-, and operational standards and policiesMaintaining location specific IT documentations within your area of responsibility Prioritizing work and operating with compliance of GBS IT Service Level Agreements Requirements:  IT Technician qualification is a must; IT Engineer or equivalent is preferredMin. 5 years work experience on the field of IT InfrastructureFluency both in the native language of supported location(s) and in English is a mustShow eagerness to learn and further develop yourself professionally ITIL Certification (Education knowledge)Exposure to and understanding of a manufacturing environment Experience in basic Vendor management processes Hydro offers: Working at the world’s only fully integrated aluminum and leading renewable energy companyDiverse, global teamsFlexible work environment/home officeWe provide you the freedom to be creative and to learn from expertsPossibility to grow with the company, gain new certificatesAttractive benefit package

Job purpose: Facilitate and document the discussions between the business and DigitalDataAnalyticPerformance & TECH teams on specific improvement initiative(s) to turn broad functional needs into a set of consistent functional design specifications. The business analyst will own the decomposition of the overall business need into the sub-components parts, to be documented and agreed with the business while being shared with the DDAP & TECH teams for (iterative) solution design and development. The business analyst will be responsible of the proper follow-up of the building blocks and maintain their consistency towards the End to End solution to the business need. Your responsibilities: Provide expertise and perform ad-hoc analysis to inform with facts and data the initial assessment and prioritization of incoming business requests within DDAP & TECH teams. Work under the guidance of the Business Designer to design and document specific building bricks of the overall solution in accordance with the success criteria defined for the specific requirements considered. Keep track of the (iterative) alignments between stakeholders, ensuring all key decisions points are tracked and endorsed to maintain traceability of the design process and consistency with the overall business value. Partner with DDAP sub-teams & TECH to create and maintain system and/or process documentation when design has been agreed/solution is being delivered. Participate in system troubleshooting and issue resolution, including test case preparation and execution. Act as first point of contact for business demo of ongoing developments, specifically monitoring adherence to the success criteria agreed and user value defined. Contribute to user training material and support user training sessions, act as point of contact for hypercare phase of DDAP deliveries (in partnership with DDAP sub-teams & Tech) Work on any assignment as directed. Basic Qualifications: Master in computer science or related technical discipline. 5+ years of experience in process design and continuous improvement.  Experience in a Pharmaceutical/R&D environment. Full proficiency in English is a MUST. Proven record in project management, experience with Agile. Proficiency in business process modeling combined with technical literacy (Project planning systems, reporting and analytics solutions, data management, etc.). Excellent communication and interpersonal skills are essential, strong stakeholder management with various seniority level. Strong experience of project delivery and change management, preferably within an Agile environment. Ability to design and lead the development of solutions to meet business requirements in a user centric environment. Ability to translate complex business needs into actionable technology requirements.  Ability to solve problems with thoughtful use of knowledge, information, and networks in a flexible way and to be successful in a matrix environment encouraging an enterprise thinking mind set.  Self-motivated with the ability to work independently, to develop credibility with colleagues within and outside GSK. Preferred qualifications: you Certification(s) in Agile, project management and/or Change management is a plus. #Li-GSK If you have a disability and require assistance during the course of the selection process, you will have the opportunity to let us know what specific assistance you require in order to make suitable arrangements. Why Us? GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK.

Description du poste Nous sommes à la recherche d’un Analyste Fonctionnel. Contexte de la mission Le consultant interviendra tout au long de la vie de la maintenaces ou des projets avec l’équipe BA IT. Il participera dans l'analyses des blockages de données/messages dans nos applications cela en participant dans les piliers Recovery(data correction) et Avoidance(releases). Tâches principales • Capable de capter les requirements business • Rédiger des user stories pour solutionner des bugs ou l'implémentation de changements • Réaliser des tests end-to-end sur les systèmes • Décrire les erreurs identifiées et en discuter avec les développeurs • Venir en support de l'équipe business • Prise en charge d'incidents loggés par notre business ou détectés par le monitoring Dans le cadre d’une mission projet • Proposer des solutions au niveau du Marché • Documenter et faire valider la documentation fonctionnelle et technique • Réaliser des tests end-to-end sur le système cible • Corriger les bugs détectés lors des tests • Décrire les erreurs identifiées et en discuter avec les fournisseurs du développement de la solution • Travailler sur les changements dont les requirements doivent être intégrés, plus spécifiquement pour les domaines Marché Qualifications Au moins 5 années d'expérience dans une fonction similaire Etre courant en français et en anglais Informations supplémentaires Télétravail possible (2 jours/semaine sur site).

Deadline Date: Wednesday 17 April 2024Requirement: Operational Acceptance Analyst - ACO Operational Digital Workplace (ODW) Projects – Junior levelLocation: Mons, BE Full Time On-Site: YesTime On-Site: 100%Total Scope of the request (hours): 1140Required Start Date: 27 May 2024End Contract Date: 31 December 2024 (with possibility to extend on annual basis until Dec 2028)Required Security Clearance: NATO SECRETNote: For all Level-of-Effort and Completion-Type requests processed outside of the IWC Value Stream, and for which the contractor will not be reimbursed directly by NCIA for travel expenses, additional travel funding shall be allocated on a Not-to-exceed basis when the yearly Option is exercised.1. BACKGROUND The ACO (Allied Command Operations) J6 Cyberspace Division has assigned the role of Senior Requirements Owner (SRO) for all CIS Capabilities, Projects and services that are delivered to ACO, in support of SACEUR missions. Key roles of the SRO, in relation with this job, are: Monitor the Software projects and services implementation milestones and report to the management about the progress of ACO critical CIS projects Monitor and report the operational risk related to CIS projects changes (scope, timeline, costs) Manage the Operational Acceptance of the delivered projects, manage transition to service and the “in service” stage. ACO established a Strategic Warfighting HQ to enable its role for delivering Multi-domain Operations. Operational Digital Workplace will play a crucial role for the SWHQ and will be enabled by the delivery of the right software projects and services supporting the operational users to conduct following functions: Analyze and advise Manage systems Command and Control Assess Validate Project / services that enable acceptance, requires confirmation of receipt of the completed project/service provision verifying the operational usability, suitability and sustainability (from an O&M affordability point of view) of the project based on agreed operational acceptance criteria. ACO verification of acceptance criteria is conducted via User and Operational acceptance. Projects milestones monitoring, operational risk management are intrinsically linked with Operational Acceptance and transition to service; The scope of the projects for which ACOS J6Cy is assigned SRO covers the user facing services from the C3 taxonomy, dedicated to the ODW: Core communications services (Voice VTC), Core enterprise services (IKM, Office suites), CIS Security and Cyber defense (Situational Awareness), Service Management and Control and Software applications (Operational C2, INTEL, or Business Functional services - LOG, MED). The ability of staff to perform the full scope of acceptance activities is constrained by the backgrounds and skills of available personnel. Therefore, the ACO J6Cy SM/SDMO) requires access to contractual support that provides Subject Matter Expertise in areas that include: risk management, project management (project monitoring and controlling; project closure), acceptance testing for Software projects, transition to service (business analysis and business change),2. PLACE OF PERFORMANCEThe work will be primarily undertaken at SHAPE HQ, Belgium, Cyber Directorate, J6 Cyberspace Division, Service Management Branch, Service Delivery Management Office. Some analysis and verification efforts may be undertaken in The Hague, Netherlands.When Services are being deployed to sites other than SHAPE HQ, the contractor may be deployed to those sites to conduct reviews and site activities related to this SOW.Additional travel funding will be provided to cover travel costs.3. PERIOD OF PERFORMANCE27th of May 2024 – 31 December 2024, with the possibility to extend annually, based on performance results.4. CONTRACTOR SUPERVISION The contractor shall report to and receive technical guidance for all technical content of the SOW, including the specific and daily tasking, management of deliverables and technical contractual oversight, from the sponsor. The sponsor is the Service Delivery Management Office Head, from ACO J6 Cyberspace Division, Service Management Branch, The sponsor will notify the Contracting Officer or his/her designated representative of any need to amend, extend, or cancel this SOW/RFP for evolving requirements, new tasking, and/or technical non- performance. The sponsor shall:− Remain the main POC for all technical aspects of the SOW.− Review (and approve) all contractor tasking and deliverables for completeness and accuracy.− Have daily interaction with contractor personnel and assess the quality, quantity, and timeliness of their work. The sponsor written approval of work reported and deliverables submitted is mandatory for contractor invoices to be successfully processed.5. SCOPE OF WORK This Statement of Work (SoW) identifies the acceptance assessment services to be provided by the contractor supporting Allied Command Operations (ACO) with the software projects and services monitoring and reporting, User Acceptance (UA) and Operational Acceptance (OA) of new or modified systems and projects, services delivered by the NATO Communications and Information Agency (NCIA). The goal of project monitoring, operational risk management and acceptance assessment is to ensure that the projects / services are delivered timely, meet the user and customer’s operational requirements, operational acceptance criteria, and that the transition to service is performed in a planned and managed manner. CIS services are End-to-End (E2E) services consisting of systems delivered by NCIA projects and contractors, bundled with various NCIA service management and service operations processes that interact with operational processes.6. TASKS, DUTIESSoftware projects and services analysis, monitoring and reporting includes the support project management milestones tracking, operational requirements traceability, scope, time, cost change analysis and impact. This will be done for prioritized projects, ACO CIS critical projects and comprises following tasks:a. Collect inputs from a variety of sources and prepare and coordinate deliverables.b. Conduct analysis and communicate findings to project team and decision makers.c. Interface with the NCIA PM and ACO SRO, Cy Service Operational Requirements managers.d. Work within a multi-stakeholder, technical, and matrixed organizational environment.e. Identify each critical dependency.f. Identify the commitments to address each critical dependency and document the commitments made by those responsible for providing the work product (NCIA PM) and those receiving the work product (ACO SRO).g. Prepare and maintain a Dependency Structure Matrix identifying project interdependency, interdependencies with other programmes, and critical commitments.h. Track critical dependencies and commitments and recommend corrective actions, as appropriate.i. Contribute to the establishment of a continuing capability to monitor and control the critical projects.j. Monitor and create situational awareness for the projectsk. Contribute for quarterly progress reviews of each portfolio of projects and develop reports and dashboards.Operational Risk management is a proactive event-based approach to continuously assess "what might go wrong" within the project and set activities into action to control, minimize or even eliminate the risk. Risks are typically defined with parameters such as the probability and likelihood of failing to achieve a particular operational outcome, the consequences and impacts of failing to achieve that outcome, and thresholds to determine if the status of a risk requires action. Main tasks for operational risk management are:a. Pro-actively identify risks, assess impacts, and recommend responses to decrease the probability of negative events and increase the probability of positive outcomes.b. Identify, characterize, and develop responses to systemic risks within Implementation processes of ACO critical projects.c. Contribute to the development of a project risk management processes assessingstakeholder risk perception and acceptance, and identifying the standards for riskidentification, risk assessment, risk reporting, and risk review.d. Establish and maintain the Risk Register product, for ACO critical projectse. Provide impact assessment of projects issues, risks, and changes.f. Perform periodic project risk assessments.g. Perform periodic project risk reviews.User Acceptance and Operational Acceptance requires project monitoring and operational risk management support. The UA and OA assessment include the following tasks that will be conducted by the Project and acceptance analyst:h. Support project acceptance for the SHAPE CIS projects as assigned.i. Develop Operational acceptance criteria (OAC) based on a thorough analysis of Operational Requirements (functionality, performance and other characteristics) from a stakeholders or usage perspective.j. Establish current baseline for current delivered services (in case of replacement)k. Plan and conduct or witness Service based testing – utility – to confirm if service delivers the required functionality (for each type of service and each type of user)l. Conduct Operational Test and Evaluation (OTE) in conjunction with ACO as required and agreed with them. This will assure the proper functioning of the E2E service.m. Identify project milestones that can affect the OA activitiesn. Identify and manage the risk associated to OACs in order to inform their prioritizationo. Assure that any remaining defects to the technical systems are fixed or have acceptable work-arounds or capture as deficiencies.p. Identify and asses the residual risk associated with the deficiencies resulting after UA, OA or OLTq. Assure that user is ready to use the new service with no or minimal risk (not affecting the mission).r. Performs other tasks duties as may be required.7. QUALIFICATIONS[See Requirements]8. DELIVERABLESAcceptance analyst staff will generate the following deliverables when carrying out activities:a. Dependency structure Matrixb. Project review reportc. Project dashboardd. Operational risk registerProvide support for:a. User Acceptance and Operational Acceptance Reportsb. Test Reports (UA,OA,OLT, OTE)c. Corrective Action, Acceptance deficiencies Reportsd. Requirements Traceability Matrixe. UA and OA Dashboard for the assigned projects9. NON-DISCLOSURE AGREEMENTContractor’s personnel employed under the provisions of this contract shall be required to sign a non-disclosure agreement prior to commencement of works.Requirements7. QUALIFICATIONSEssential:A currently active NATO SECRET security clearanceA Master of Science (MSc) degree at a nationally recognised/certified University in a related discipline (Computer Science or Engineering), with 5 years post-related experience;Recent experience in the CIS project and services analysis, monitoring and reportingRecent experience in Planning and execution of acceptance testing activities;Experience with ITIL v3;Experience in CIS projects within the domain of Core communications and IT infrastructure;Knowledge of NATO responsibilities and organization including ACO and ACT.Knowledge of software/system/service life cycle management and quality management preferably in a Prince 2 & ITIL environment;Working-level knowledge of MS-Office, Project, Visio and SharePoint;Working knowledge in JIRAAbility to communicate effectively, orally and in writing with good briefing skills.Desirable:PMP certificate, PRINCE 2 foundation/practitioner certificate, International Software Testing Qualifications Board (ISTQB) certification at the foundation level;Experience in NATO CIS projects within the domain of Software applications for the Operational Digital Workplace;Prior experience of working in an international environment comprising both military and civilian elements;Knowledge of NATO responsibilities and organization including ACO and ACT.

Looking for a place where you can make a difference? Develop your talents in our challenging and rewarding environment.  To strengthen our Sustainability team, based in Group Headquarters in Limelette, Belgium , we are looking for a talented individual to fill the position of Group Sustainability Reporting Analyst. About the role As a Group Sustainability Reporting Analyst , you will report to our Group Sustainability Reporting Manager and be part of the Group Sustainability Team . In this role, you will support the key stakeholders and the ambition leaders for the CSRD data collection for the material topics and sub-topics. Support the Group Sustainability Reporting Manager to implement & successfully carry out the CSRD project (as well as any other existing and future sustainability regulations). The main steps of the current CSRD project: Gap Assessment, CSRD Tool Selection and implementation, Data collection, CSRD Dry Run, CSRD Final Version Your role and responsibilities:   Support the Group Sustainability Reporting Manager through her preparation, analytical skills, surveys launch, database building, data collection for CSRD. Develop strong collaboration and relationship among the Sustainability, Legal and Finance Teams on the implementation of the reporting. Collaborate across different areas by working with internal stakeholders from various business units across the Group (worldwide). Work in close collaboration with operation site on the data collection and communication Preparing presentation to the top management and governance bodies. Build and maintain the database with the Key Indicators to be reported in the various frameworks. Ensure compliance with the new reporting EU Directives (such as CSRD, EU Taxonomy, CSDDD). Prepare the annual non-financial report(s). About you:   Committed to display Group’s values: respect, courage, integrity and apply a “safety first” attitude. You hold a Master’s degree in Business, Management, Finance or related fields. 3-5 years of professional experience in consultancy, audit or in the industrial sector. Previous roles as External Auditor or junior consultant or equivalent is a plus. Strong interest for technical & operational domains as well as holding a holistic view of the business and organization. Solid experience with data analysis tools and techniques: good knowledge of MS office (Excel, Power Point, Power BI, Word); Analysis and a prior experience with large ERP systems (e.g., SAP) is a plus. Excellent communication and presentation skills. Being able to work with different seniority levels. Analytical and problem-solving skills Details oriented while able to keep a holistic/helicopter view Hands on and dedicated. Eager to learn and develop, search for new competencies. Implements the feedback effectively, able to self-reflect. Ability to foster teamwork and to develop strong relationships based on trust, being a reliable business partner respecting deadlines and commitments. Professional proficiency in English is a must, another language is a plus. Why join Lhoist? We are passionate about the business we have been in for more than a century. As a private company, we believe in continuity and look for people with a long-term vision to help us to grow. That could be you! At Lhoist, people matter. Our employees’ ongoing efforts to innovate and seek out new opportunities as well as their achievements, have brought about our global success and growth. We appreciate and reward them for that. Our 6.400 employees in more than 25 countries create everyday solutions for a sustainable future. Reducing our carbon footprint is part of our overall commitment to develop Lhoist as a sustainable company. As a market leader in the industrial sector, it is our responsibility to plan ahead and be a part of this global transition from the start. Our strategy takes into account our three major pillars of sustainable development: planet, people and profit. At Lhoist, we have more than 50 nationalities. Diversity and inclusion are fundamentals to stand by our values, achieving our business goals and building a stronger group. Come and join us!

Carmeuse is a leader in the mining industry and is seeking a skilled CRM IT Analyst to drive our EMEA CRM journey to new heights with Salesforce platform. As part of our dynamic digital team, you’ll play a pivotal role in implementing and maximizing Salesforce’s multi-cloud capabilities across the EMEA region. Your mission will be to harness the full power of Salesforce to enhance efficiency, streamline processes, and empower our user groups. This will involve collaborating with key stakeholders from Marketing, Sales and Customer Service teams to implement functionalities in Salesforce that will drive better customer life cycle management across every customer touchpoint and improve internal process efficiency. Your Tasks and Responsibilities You collaborate with EMEA sales, marketing, and service teams to gather business requirementsYou configure and customize Salesforce applications to align with user needsYou work closely with integration teams from SAP and Microsoft Dynamics.You analyze project objectives and translate them into actionable solutionsYou build reports, dashboards, and workflowsYou maintain user roles, permission sets, and 3rd-party integrationsYou provide end-user training and troubleshoot application errors.You communicate complex technical concepts to both technical and non-technical audiencesYou present findings, updates, and recommendations to stakeholders.You work with other developers and validate their solutions before and during development, while also performing QA when required to ensure that they meet the needs of clientsYou write test cases that can be delivered to clients and support them during UATYou write test scenarios and execute testsYou document processes, requirements, solutions and user guidesYou translate business requirements into technical specificationsYou design, develop, test, document, deploy, and support third-party integrations.Stay informed about Salesforce releases and third-party applicationsCreate comprehensive support documentationDrive process improvements and contribute to UI developmentSupport new feature enhancements and future phase development based on user feedback and continuous platform innovation to meet user needs.Your Profile5+ years of experience with Salesforce (SFDC) Sales, CPQ or Marketing clouds with end-to-end implementation experience Minimum 2+ years in Salesforce CPQ and experience with at least one of the salesforce clouds: Manufacturing, Marketing, or service cloud Experience soliciting, gathering, and analyzing user input and requirementsDevelopment experience with Salesforce including Apex programming, Visualforce, and API development would be a plusExperience configuring Salesforce using workflows, validation rules, Lightning Flow, roles/ profiles, reports and dashboardsUnderstanding of the architecture, capabilities, and constraints of the Salesforce application Salesforce certification (e.g., ADX ) preferredEnglish and French are mandatory.Proactive & entrepreneurial: taking initiatives, being at the origin of innovative projects stimulates youCreativeTeam player: you are keen to collaborate and establish strong relationships with your various contactPositive & ambitious: you are passionate about growing the company, developing it in the right direction, innovating and driving changeAbility to coordinate external team partners Excellent listening skills as well as ability to stay calm and act with prudenceAble to manage different projects simultaneouslyAble to face pressureCustomers focus orientedCommunication and presentations skills.Why Carmeuse?We truly believe that where you work matters and, as a family business, we know what makes our employees happy!Permanent contract Flexible working hoursHome working policyCompetitive salary package and benefitsA lot of growing possibilitiesA strong HR and training policy to develop your skillsWork life balance.#LI-HybridThe Recruitment ProcessIf you apply for this great position, you could go through these different steps:Olivia Braszko, our Talent Acquisition Lead will analyze your Résumé and cover letterA first "Teams" interview will be scheduled with Aurélie. You will take 2 personality questionnaires. Olivia will want to know more about you, as a person and as a professional. She will assess your motivations and answer to your questionsYou will have a second interview with Anjali Malhotra, our IT Analyst, and Aurélie Mordant, our HRBP LLN HQThe last interview will take place with Emmanuel Meert, our Mkt Intelligence Manager, and Unnati Kingi, our Group IT Digital Director.

Carmeuse is a leader in the mining industry and is seeking a skilled CRM IT Analyst to drive our EMEA CRM journey to new heights with Salesforce platform. As part of our dynamic digital team, you’ll play a pivotal role in implementing and maximizing Salesforce’s multi-cloud capabilities across the EMEA region. Your mission will be to harness the full power of Salesforce to enhance efficiency, streamline processes, and empower our user groups. This will involve collaborating with key stakeholders from Marketing, Sales and Customer Service teams to implement functionalities in Salesforce that will drive better customer life cycle management across every customer touchpoint and improve internal process efficiency. Your Tasks and Responsibilities You collaborate with EMEA sales, marketing, and service teams to gather business requirementsYou configure and customize Salesforce applications to align with user needsYou work closely with integration teams from SAP and Microsoft Dynamics.You analyze project objectives and translate them into actionable solutionsYou build reports, dashboards, and workflowsYou maintain user roles, permission sets, and 3rd-party integrationsYou provide end-user training and troubleshoot application errors.You communicate complex technical concepts to both technical and non-technical audiencesYou present findings, updates, and recommendations to stakeholders.You work with other developers and validate their solutions before and during development, while also performing QA when required to ensure that they meet the needs of clientsYou write test cases that can be delivered to clients and support them during UATYou write test scenarios and execute testsYou document processes, requirements, solutions and user guidesYou translate business requirements into technical specificationsYou design, develop, test, document, deploy, and support third-party integrations.Stay informed about Salesforce releases and third-party applicationsCreate comprehensive support documentationDrive process improvements and contribute to UI developmentSupport new feature enhancements and future phase development based on user feedback and continuous platform innovation to meet user needs.Your Profile5+ years of experience with Salesforce (SFDC) Sales, CPQ or Marketing clouds with end-to-end implementation experience Minimum 2+ years in Salesforce CPQ and experience with at least one of the salesforce clouds: Manufacturing, Marketing, or service cloud Experience soliciting, gathering, and analyzing user input and requirementsDevelopment experience with Salesforce including Apex programming, Visualforce, and API development would be a plusExperience configuring Salesforce using workflows, validation rules, Lightning Flow, roles/ profiles, reports and dashboardsUnderstanding of the architecture, capabilities, and constraints of the Salesforce application Salesforce certification (e.g., ADX ) preferredEnglish and French are mandatory.Proactive & entrepreneurial: taking initiatives, being at the origin of innovative projects stimulates youCreativeTeam player: you are keen to collaborate and establish strong relationships with your various contactPositive & ambitious: you are passionate about growing the company, developing it in the right direction, innovating and driving changeAbility to coordinate external team partners Excellent listening skills as well as ability to stay calm and act with prudenceAble to manage different projects simultaneouslyAble to face pressureCustomers focus orientedCommunication and presentations skills.Why Carmeuse?We truly believe that where you work matters and, as a family business, we know what makes our employees happy!Permanent contract Flexible working hoursHome working policyCompetitive salary package and benefitsA lot of growing possibilitiesA strong HR and training policy to develop your skillsWork life balance.#LI-HybridThe Recruitment ProcessIf you apply for this great position, you could go through these different steps:Olivia Braszko, our Talent Acquisition Lead will analyze your Résumé and cover letterA first "Teams" interview will be scheduled with Aurélie. You will take 2 personality questionnaires. Olivia will want to know more about you, as a person and as a professional. She will assess your motivations and answer to your questionsYou will have a second interview with Anjali Malhotra, our IT Analyst, and Aurélie Mordant, our HRBP LLN HQThe last interview will take place with Emmanuel Meert, our Mkt Intelligence Manager, and Unnati Kingi, our Group IT Digital Director.

CategorieSecurityRegioLuikBeschrijvingProtection UNIT is de 100% Belgische, nummer 1 speler in zijn sector (Bewaking).In het kader van de voortdurende ontwikkeling van zijn activiteiten, wenst Protection UNIT zijn IT afdeling te versterken. Om deze reden zijn we op zoek naar een IT SUPPORT (M/V/X).ProfielBachelor of masterdiploma in informaticaTweetalig Frans-Nederlands (operationeel) en beheerst technisch EngelsJe hebt goede analytische vaardigheden, bent oplossingsgericht;Je wordt gedefinieerd als een vastberaden, rigoureus persoon met een gestructureerde geest;Team player, je werkt graag samen met een team en met onze ICT-leveranciersAutonoom in jouw taken, ben je georganiseerd en in staat om je eigen prioriteiten te beheren met respect voor de doelstellingen van jouw directieIn ‘Support’ modus, communiceer je met collega’s op een duidelijke en gestructureerde manier en pas je je aan uw gesprekspartners aan, met een respectvolle en ontspannen benaderingBetrouwbaarheid, bewustzijn en beroepsgeheim maken deel uit van jouw waardenMicrosoft Windows Clients en Server, Microsoft 365, Microsoft Intune, Active Directory, MySQL / Microsoft SQL-database, VMWare en Microsoft HyperV, Bekabelde netwerken en WiFi, IP-telefonie (3CX), CRM / ERP, Zakelijke applicaties op Android- en iOS-smartphonesJe beschikt over een rijbewijs B en een attest van ‘goed gedrag en zeden’, wat verplicht is in de bewakingssectorMissieSupport ‘Help Desk’ voor onze collega’s om situaties op te lossen, variërend van eenvoudig tot complex – wetende hoe je indien nodig naar het ICT-team en onze leveranciers moet refererenOntmoeten van de gebruikers om te luisteren, diagnosticeren, anticiperen, gebruiksgerichte functionele verbeteringen voor te stellen via het ICT-teamConfiguratie en implementatie ‘hardware’ en software pc’s / laptops / smartphonesDeelnemen aan ICT-projecten voor de implementatie en/of migratie van zakelijke en bedrijfssoftwareoplossingen, zowel lokaal als SaaS.SectorICT DepartmentSoort contractOnbepaalde duurErvaringVoordelenWij bieden u :Deel uit te maken van een sterk groeiend 100% Belgisch bedrijf;Een variërende job in een dynamische en gemoedelijke omgeving waar de ontwikkelingskansen reëel zijn;Een AOT, voltijds;Een salarispakket dat past bij uw vaardigheden

CompanyMithra (Euronext: MITRA) is a Belgian biotech company dedicated to transforming Women’s Health by offering new choices through innovation, with a particular focus on contraception and menopause. Mithra’s goal is to develop products offering better efficacy, safety and convenience, meeting women’s needs throughout their life span. Its three lead development candidates are built on Mithra’s unique native estrogen platform, Estetrol (E4): Estelle, a new era in oral contraception, PeriNesta, the first complete oral treatment targeting perimenopause and Donesta, the next-generation hormone therapy. Mithra also develops and manufactures complex therapeutics in the areas of contraception, menopause and hormone-dependent cancers. It offers partners a complete spectrum of research, development and specialist manufacturing at its technological platform Mithra CDMO.Active in more than 100 countries around the world, Mithra has an approximate headcount of 250 staff members and is headquartered in Liège, BelgiumDescriptionMithra is looking for a Patent Analyst to join its R&D department.MissionAt Mithra, we have an internal IP team who works closely with our scientists to ensure that all aspects of our IP are captured and protected effectively. Within the IP team, the Patent Analyst reports to the Head of IP and provides key support in defining future R&D strategies based on patent searches and competitors monitoring. The IP Analyst must have strong analytical skills to comprehensively evaluate the patent searches and data. He/she should have good communication skills to present his/her conclusions to other members of the R&D team and/or of the company.Duties and responsibilitiesConduct patent landscape searches and analysisImplement patent monitoring and search toolsDetect new business opportunities or potential partners through patent searches and competitors analysisPerform Freedom-to-operate assessment & competitor IP monitoringAdvise on the patentability of new projectsProvide support to IP manager in drafting reply to office actions and in reviewing outside patent counsel correspondenceLiaise with other members of the R&D department in cooperation with IP managerDraft letters, IP reports or IP overview (for meetings or for clients)ProfilePhD in Chemistry or Pharmaceutical chemistryRelevant Experience in an R&D department or scientific environment2-4 years of experience in industrial property management or counselExperience in analysis of complex patent landscapesFluent in English (both written and oral)RigorousCritical mindsetWork well independentlyTeam spirit, ability to communicate with a teamCooperate and demonstrate flexibility when facing changeAdvanced knowledge in using patent and scientific platforms (e.g. ORBIT, PatSnap, Espacenet, local patent registers, …)Have good knowledge of office software tools (Word, Power point, Excel, OneNote)Key competences and personal skillsAbility to work in an interdisciplinary environmentAccuracy, discretion and precisionGood written and oral communication skillsExcellent organizational skillsWhat we offerVaried and motivating responsibilities within a fast growing company.An attractive salary package in line with your experience.ApplicationSend your CV and application letter to: [email protected] email must mention following subject: R&D-PA-022020Recruitment Agencies, please refrain from contacting us or sending us CVs on a spontaneous